1. Limousine Operator Engagement and Information Seminar 5 th August 2013 09:00 – 13:00 Palestra, 197 Blackfriars road

2. Session Overview: Colin Miller Chairperson CPT London and Home Counties members committee

3. Agenda: 1 – Session overview: Colin Miller, CPT London and Home Counties members committee 2 - Keynote: Sir Peter Hendy, CBE 3 - Current Enforcement Operations: Sgt Alex Burlinson, MPS Safer Transport Command Graham Owen, Vehicle and Operator Services Agency 4 – PSV Regulation and legislation: Nick Denton, Traffic Commissioner, South East and Metropolitan Area 5 – PHV Regulation and licensing: Helen Chapman, TfL Taxi and Private Hire 6 - Assistance for operators: Stephen Steele (TBC), TfL Fleet Operator Recognition Scheme (TBC) Karen Tiley, Confederation of Passenger Transport 7 - Wash up: Colin Miller, CPT London and Home Counties members committee

4. Keynote: Sir Peter Hendy, CBE Commissioner Transport for London

5. Enforcement Operations: Safer Transport Command Funded by Transport for London Deal with emerging issues relating to movement on surface transport network Work in partnership with other agencies such as VOSA, HMRC, DWP, HMCS.

6. Enforcement Operations: Operational Activities To make the streets safe Cycle / HGV Safety initiatives Light Goods Vehicles PCO/PHV Uninsured and Unlicensed drivers Pedicabs Coaches

7. Enforcement Operations: Insurance Every vehicle must be insured for Hire & Reward activities SDP / Specific exclusions = Option to seize

8. Enforcement Operations: PHV or PCV Number of seats – 8 = Private Hire – 9 or more = Operator Licence PHV = Issued by Local Authority to driver and vehicle. Operator Licence – Issued by Traffic Commissioner

9. Enforcement Operations: Driving Licence B, D1 or D? 101 Restriction Seizure 01 Restriction

10. Enforcement Operations: Driving Licence Checks Periodical checks – Check both parts (where issued) – The right type of licence is held for the job being carried out – The driver’s address has been checked and verified – The driver’s name is correct – The number of points declared by the applicant is as stated on the licence – The photograph looks like them! It is an offence for a person to…. Corporate Manslaughter Act

11. Enforcement Operations: Vehicle Seizure

12. Enforcement Operations: Driver CPC 10 th September 2013 Blue card = Not a licence

13. Enforcement Operations: Defects

14. Enforcement Operations: Graham Owen VOSA Area Manager

15. Enforcement Operations: Questions?

16. PSV Regulation and Licensing: Nicholas Denton Traffic Commissioner London and the South East

17. PSV Regulation and Licensing: Public Passenger Vehicles Act 1981  Definition of public service vehicles  Traffic commissioner powers  Standard and restricted licences  Requirements for an operator’s licence  Operators’ duty to inform TC  TC role in deciding driver entitlement

18. PSV Regulation and Licensing: Definition of PSV > 8 passengers, used for hire and reward Or 8 pax or fewer, used for hire and reward at separate fares

19. PSV Regulation and Licensing: Licences  Restricted – PSVs with 8 pax or fewer – PSVs of 16 or fewer pax where PSV operation is not the main occupation  Otherwise standard

20. PSV Regulation and Licensing: Traffic Commissioners  Grant or refuse licences  Must be satisfied operator has: – effective and stable establishment – good repute – professional competence – financial standing  Must revoke if any of above is lacking (opportunity for public inquiry)

21. PSV Regulation and Licensing: TC powers (cont)  Also need to be satisfied that operators: – Will keep vehicles fit and serviceable – Will ensure compliance with laws on driving and operation of vehicles  May revoke, suspend or vary licences if – Conditions or undertakings not fulfilled – Prohibitions or convictions – Material change – False statements

22. PSV Regulation and Licensing: TC Powers (cont) Decide impounding appeals at hearings

23. PSV Regulation and Licensing: Duty to inform TCs  Of convictions  Of accidents  Of alterations to vehicles

24. PSV Regulation and Licensing: TC role in driver entitlement  TCs may suspend or revoke PCV entitlement if conduct not fitting. Eg: – Drink drive convictions – Mobile phones – Totting up – Drivers’ hours offences – Criminal convictions

25. PSV Regulation and Licensing: Your objective: Never to see me again

26. London Taxi and Private Hire London Taxi and Private Hire Limousine licensing as London private hire services 26 Helen Chapman, Interim General Manager, London Taxi and Private Hire

27. 27 Licence London’s taxi and private hire vehicles, drivers & operators Set policy with legislative framework Undertake compliance activity, ensuring passenger safety Appoint taxi ranks Regulate taxi fares via TfL Board Undertake consultations on taxi and private hire matters Manage passenger complaints, taking appropriate action Provide valuable taxi and private hire travel information As part of TfL we….

28. London Taxi & Private Hire 28 ` Taxis Also known as “Hackney Carriages” or “black cabs” London Taxi & Private Hire (LTPH) Is a part of TfL, and is the licensing and regulatory authority for both Taxis and PHVs Minicabs Chauffeur/ Executive cars Taxi Drivers Fleet owners PHV Drivers PHV Operators Customers Passengers Under LTPH regulation Special purpose vehicles Private Hire vehicles (PHVs) Radio circuits Taxi Driver Associations PHV Trade Associations Taxi Manufacturers Police & other agencies Boroughs Taxi apps Passengers Groups

29. Public Carriage Office founded 1850 TfL founded 2000 Taxis in London for over 300 years London Taxi & Private Hire

30. 30 London Taxi and Private Hire is responsible for licensing: Our overall role is to ensure the public travel safely and to provide a high quality and efficient licensing service TaxiPrivate HireTotal Driver25,00065,00090,000 Vehicle23,00054,00077,000 Operatorn/a3,200 What we licence

31. PHV Licensing in London began in 2001 A PHV is any vehicle constructed or adapted to seat fewer than nine passengers which is made available with a driver for hire for the purpose of carrying passengers, other than a licensed taxi or public service vehicle Private hire services wide ranging: Local ‘minicab’ services Chauffer industry Specialist needs vehicles Limousines and novelty vehicles Private Hire Licensing

32. DriversOperatorsVehicles 3 year licence5 year licence1 year licence DBS enhanced criminal records check Small operator – No more than 2 vehicles; Standard operator – 3 or more vehicles MOT test every 6 months Medical undertaken by GPMust have operating centre in Greater London Annual licensing inspection Topographical skills assessment Pre-licence inspection at operating centre Age limit:Existing vehicles – 10 years; New to licensing – 5 years Must have held DVLA licence for minimum of 3 years Compliance inspections during duration of licence Euro 4 emissions standard Must have right to reside and work n UK Booking, driver and vehicle records and driver’s hire and reward insurance must be kept Most TPH inspection centres can accommodate limousines Hire and reward insurance required Complaints register must be in place Converted vehicles must present us with a Voluntary Individual Vehicle Approval (VIVA) Private Hire Licensing

33. TPH limousine licensing VIVA VIVA is a relatively inexpensive, one-off, vehicle inspection process which reflects the key technical areas as set out in European and UK National Type Approval legislation and are a standards and inspection service consistently applied across the UK by VOSA

34. Licensing your business Does your vehicle: Have 8 passenger seats or fewer? Private hire driver, vehicle and operator licences required from local authority/TfL Have 9 passenger seats or more? Public Service Vehicle Operator’s licence required from VOSA We can work with you to determine the correct type of licence required

35. Licensing your business How do you operate your business? For hire and reward Private hire licences required from local authority/TfL or PSV standard operator’s licence from VOSA Which local authority? Determined by where you take your bookings – must be a physical premises We can work with you to help you achieve licensing

36. Future licensing requirements The Law Commission has been tasked to review taxi and private hire services in England and Wales Under current proposals limousines licensed by local authorities/TfL will have to adopt national standards We will be shortly reviewing our limousine standards to feed into this – we would welcome views from London limousine operators Advice and guidance Please contact our vehicle policy team who will be happy to help: TPHLimousines@tfl.gov.ukTPHLimousines@tfl.gov.uk

37. Any Questions?

38. Assistance for Operators: Andy McCarroll Fleet Operator Recognition Scheme (FORS)

39. Assistance for Operators: Confederation of Passenger Transport Karen Tiley, Regional Manager

40. Wash up: Wash up and final questions Colin Miller, Chairperson CPT London and Home Counties members committee

41. Thank you for attending Please follow the below links for further information: https://consultations.tfl.gov.uk/general/limo https://www.gov.uk/government/publications/guidance-for- operators-of-stretch-limousines