1. Welcome School of Business Information Technology Services Group Chris Buckridge, Chris Zissis Provide Support for OPIM Virtual Desktop (OVD)

2. NetID Activate your NetID netid.uconn.edu If you do not know your NetID click “Find NetID NetID is needed for wireless access and the learning portal (HuskyCT)

3. UCONN Wireless UConn Wireless UCONN-SECURE is available in Storrs and the GBLC. Antivirus protection is required (yes, even for Macs) Antivirus protection is required

4. How to Connect to UCONN-SECURE Click the wireless icon in the notification bar Click "UCONN-SECURE“, then click "Connect“ For "Username" type your NetID For "Password" type your NetID password, click "OK" http://wireless.uconn.edu/connected/win7.html

5. Connecting to UCONN-SECURE For connection information related to other operating system please go to wireless.uconn.eduwireless.uconn.edu

6. SafeConnect Safe Connect no longer required. Please remove it from your laptop.

7. How to Access OPIM Virtual Desktops

8. What is Needed? A Laptop, Desktop, or Tablet Windows XP+, Mac OSX10.6+, Linux, iOS or Android OS The VMware Horizon View 5.4 Client

9. Downloading VMWare View Horizon Client https://view.vpc.uconn.edu/ Click Install VMware Horizon View Client

10. Select the View Client Choose the correct client for your device or operating system. Click Download

11. Follow the prompts for the client installation Save Start install Select options

12. Final Client Configuration Type in the Default View Connection Server: VIEW.VPC.UCONN.EDU Set the default behavior for the “Logon as current user” option to SHOW IN OPTIONS MENU

13. Connecting to OPIM Virtual Desktop Start Horizon View Client Windows Start, Type VMware Horizon Click on the icon Click on view.vpc.uconn.edu

14. Signing into OPIM Virtual Desktop Enter your NetID Enter your NetID password. Make sure your domain is “UCONN” Click Login

15. Choosing the right session OPIM Virtual Desktop is the correct session. It has your software Send me an email if you don’t see it SkyBox does not have your software

16. OVD Available Software SAS 9.4, Enterprise Miner 12.1, JMP Pro 11.02 Office 2013 Professional Plus Access, Excel, Word, PowerPoint, Outlook, InfoPath, Project, Visio, OneNote R, RExcel RapidMiner Oracle SQL Developer Visual Studio 2013 Premium Tableau Desktop SPSS Data Modeler

17. OPIM Software on Personal Devices Link to software in installation instructions https://filelocker.uconn.edu/public_download?shareId=6007c6df89d4a949 03982d54fbf1b8a3 https://filelocker.uconn.edu/public_download?shareId=6007c6df89d4a949 03982d54fbf1b8a3 Download password is UCONNOPIM Visual Studio (Dreamspark)Dreamspark Office 2013, Windows 8.1 (OnTheHub)(OnTheHub

18. Data IS NOT SAVED BETWEEN SESSIONS Sessions close after 15 minutes of nonuse Save as you go UCONN File Services (P:\) UCONN File Services Dropbox.com SkyDrive Google Drive

19. Accessing Student Files Services Locally http://fileserver.uconn.edu/students/ Student Home Directory (P:\) 10 Gigabytes (GB) Private Storage Accessed via NetID. NetID Files are secured behind UConn’s Firewalls. Virtual Private Network Session is required while off campus Virtual Private Network Session

20. Support Tips Your NETID is needed to help you Explain that you are in working in School of Busines OPIM Virtual Desktop Provide details Specific error messages Screen shots help

21. Do Not have OPIM Virtual PC? If you don’t have the OPIM OVD session Send email to cbuckridge@business.uconn.edu cbuckridge@business.uconn.edu czissis@business.uconn.edu

22. Where to Get Support Questions: cbuckridge@business.uconn.edu czissis@business.uconn.edu Support: Help@business.uconn.edu Huskytech@uconn.edu

23. HelpSpot support portal http://help.business.uconn.edu Knowledge Books Submit a Request Check on a Request