1. What is a Fleet Management? It is the backbone of the transportation of any company and a combination of managing all operations associated with vehicles such as: Purchasing Vehicles Maintenance Vehicle Utilization Information Technology Fuel Management Human Resources Health & Safety Management Rules and Regulations.

2. Human Resources (HR) The company will need to employ a number of employees that each has different job. Fleet Manager Drivers Mechanics Other employees (garbage collectors, health & safety officer)

3. The Fleet Manager Skills Interpersonal skills. Excellent verbal communication skills. Good written communication skills. Well-known with the information technology. Familiar with some financial aspects. Good knowledge about vehicles technology. Good managerial skills. Self-confidence and negotiating skills. Good attitude and respects workers. Aware of the environmental issues.

4. The Drivers Skills A valid heavy driving license and special license to drive the cleaning vehicle. At least 25 years old and not > 50 years and in a good health condition. Experience in driving for at least 5 years and a clean driving record. The sense of responsibility to do the work perfectly. The Capability to deal fast in difficult situations. Strong ethic to deal with people or any situations such as traffic congestion. Knowledgeable about the traffic laws. Knowledgeable about the country he/she is going to work in or able to read maps. Ability to work at night and early mornings. Familiar with the vehicle parts and deal with the vehicle smoothly.

5. The Mechanics Skills Graduated either from a technical high school or as a mechanic from university. Good knowledge in math and physics. Able to solve problems. Creative and have good communication skill. Familiar with the information technology and integrated skills. Able to solve any problem related to vehicles by being prepared. Know all the vehicles components and able to work with them. Capability to teach others what he/she knows.

6. Garbage Collectors Skills Not been in prison for criminal issues or has criminal records. Good communication skills

7. Health and Safety Officer Skills Having a bachelor’s degree in environmental health or any related programs. Good communication skills. Ability to solve problems. Able to make reports, plans and manage the budget for health and safety equipment. Basic computer skills. Have Good knowledge about the safety in the workplace. Endurance to handle emergency situations and could carry health equipments.

8. Wages (Salaries): The organization's Expenditures on its Employees' Salaries and Wages Cowley Waste Company's Costs on Salaries and wages Type of employees Numbers of each employee The total number of employees The expenses for each employee The total cost for each type of employee The total cost  Fleet Manger  One 350 workers BD 1000 BD 2,000  Drivers  116 Bahraini BD 300 (61#) Foreigner BD 150 (55#) BD 50 With bonus BD 32,350  Mechanics  22 BD 400 (11#) BD 250 (11#) BD 35 BD 7,920  Garbage Collectors  210 BD 100 (105#) BD 70 (105#) BH 15 With bonus BD 21,000  Health and Safety Officer  One BD 600 BD 1,200 The Total Cost BD 64,470

9. Training Orientation Provides knowledge and transfer experience to the new employees. Ongoing assessment Monitor the drivers and employees and be sure of the way they are doing their job.

10. Rules and regulations are laws that are put by the international associations and governments. Rules & Regulations

11. Rules for having a commercial register: Your age is not under 18 You must have High School Diploma You must have in the Bank either 10000 BD or more Commercial Register

12. Note: You have to pay 20BD for the Commercial Register. Required documents: Company registration application form. Copy of the CPR for whom requesting or copy of the passport for the foreign people. Two copies for ownership document for the building or the rent contract. Copy of electricity account number for the building.

13. Some of the Municipal rules: The volume of the building must be suitable for the activity and the location must be in a proper area. License For Workplace Provide waste container suites with the volume of the garbage in the building. It must be enough space for parking for two cars or vehicles. It must have emergency exits.

14. The Required documents: Document with the number of workers showing their experience handling hazardous waste. License For Collecting Hazardous Waste Provide prevention measures to prevent the leakage of dangerous waste while collecting and moving it. Any other documents municipality needs. Note: This license expired each year.

15. Rules for collecting hazardous waste: Not to carry hazardous waste without transfer form. Transfer Company is not allowed to save hazardous waste. Not to move dangerous waste to unlicensed dispose site. Put hazardous signage on the vehicles. Not to collect hazardous waste in peak hours. Purge the vehicle in case of leakage. Not to mix types of hazardous waste in one container.

16. Driving License Heavy License Special use License Private License

17. You must have a private license. You must have 5 years' experience of the private license. The minimum age is 25. You must have training (22 hours). You have to pass driving test. Requirements needed to have heavy license and special use license: Note: Both Genders (male-female) can have a heavy license.

19. The minimum age for this license is 18. The processes to gain this type of license: 1.Fill in the driving license permit form. 2.Attached 2 personal picture and copy of the passport and the Identity card with the form. 3.Pass the vision test. 4.Pay 34.500 BD. 5.Attend lecture for driving in the date given. 6.Train the driving for 22 hours. 7.Pay 10 BD for the driving test. 8.Pass driving tests. Private license:

20. Bahrain Traffic Laws 5 BD 10 BD Public prosecutor

21. Maintenance

22. CWC’s Budget. Images of maintenance. Internal OR External Workshop? The Tires. How to manage the fuel. The key points that would be discussed

23. The Company’s Budget The Requirements Vehicles Salaries IT Equipment+ new Tools Training courses A land with establishing offices, workshop and yard. Total Cost: 5,204,060

24. The Budget of Maintenance The Maintenance’s Budget Equipment and new tools + maintenance Training courses A land and establishing The mechanics Inventory Total Cost: 427,590

25. Images of Maintenance Provide maintenance services to the vehicles.

27. The Check list for the vehicle

28. conduct a preventative maintenance for the vehicles. Arrange a meeting between the fleet manager, the mechanics and the drivers: Discuss the roadworthiness of vehicles. Identify the reason of the problem. Make a decision on purchasing a new vehicle. Ensure that drivers know the procedures when vehicles break down.

29. Workshop External WorkshopIn House Workshop Specialized mechanics Less costs than having an in house workshop More control of time Availability profit center Saving the firm’s expenses Less control of time. Possibilities of being cheated by external workshops. A big part of the CWC’s budget would be spent on maintenance. Building a workshop is Well- trained mechanics are Providing equipment is Maintaining the tools are

30. It Is Recommended To Have

31. Tyres Each vehicle has a tyre number that depends on the vehicle’s weight. Type of tyresType of Vehicles 11.00_20 Nissan 6x4 dump truck/ tipper Nissan UD Septic Tank Truck DND1241CWB DND-CWB UD40T Dongfeng Nissan Diesel Dump Truck 4.2L TOYOTA COASTER 4.2L DSL 30 STR 12-16.5 Case SR200 Skid Steer Loader 7.00-16LT Nissan JDF5080ZYSZN garbage compactor truck

32. Ensure that drivers and the firm check the following: Pictures of Possible Errors Tyres’ Conditions The inflation of tyres. The visibility of tyres' treads. The volumetric consistency between the vehicle and its tyres.

33. Fuel There are two options for refilling the vehicles: Fuel Tank Agency Card

34. Fuel Tank The length of the distance.Expensive insurance Expensive safety and security Expensive raw materials of the fuel tank More practical for the drivers when they have no cash. Identify the accurate amount of money spent on the vehicles’ fuel from the records. It is near.

35. The Best Solution Is To

36. Road Traffic Accidents

37. The Required procedures in accidents CWC Company drivers must stop immediately when he involve in an accident. He could leave accident location if… While he must go to the nearest police center if …. While he must call both the nearest hospital + police if …

38. if Possible The drivers must start giving the important information to the other driver who involve in the accident. The Required procedures in accidents The driver should start collecting the important information from the accident witnesses.

39. The Driver is responsible for: Contacting with garage to fix the vehicle after accident. Telling CWC Company about the accident. Truck safety. The Required procedures in accidents

40. Health and Safety CWC company could provide health and safety by: Internal Health and Safety Office. Contracting with external health and safety company.

41. Health and Safety Office functions One of the most important functions is: Providing advices and instructions regarding

42. Health and Safety Speed LimitTools and equipment Speed Limit

43. Health and Safety Stuff UniformTraining

44. Health and Safety Employees Health CaseFirst Aid

45. Health and Safety X-hoses Pipes + ShowersFire Alarms

46. Health and Safety Fire Assembly Points Exit Doors the Map zainab put it please

47. Health and Safety Quick Service for CWC VehiclesCWC Internal Road Lines

48. Health and Safety Speed of Unloading WastesSeat Belt

49. Health and Safety Place of truck workers standing Drivers behaviors at fuel stations

50. Health and Safety Proving Suitable Floor covers

51. Health and Safety CWC Vehicles Parking Areas

52. Health and Safety The Flow of the Company

53. Health and Safety The Fire Extinguishers

54. Health and Safety The Fire Extinguishers Zainab put the up dated table

55. Insurance It is a promise to return and pay for any unexpected loss happen in the future with a periodic payment. the insurance is going to be expensive as it is a commercial insurance.

56. Recommended Insurance The AXA financial service insurance it is known world widely. it provides a special kind of commercial insurance vehicle called fleet insurance for fleets that contains of more than four vehicles.