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Guest room attendant  Are you qualified for a room attendant?

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Presentation on theme: "Guest room attendant  Are you qualified for a room attendant?"— Presentation transcript:

1 Guest room attendant  Are you qualified for a room attendant?

2 Self-assessment  Read the items and give yourself the results.

3 Work habits(I)  Can you show up on time and be prepared to work?   Can you complete assigned tasks on time?   Can you accept supervision willingly?   Can you follow written and oral instructions?   Can you interact with others in a courteous and tactful manner? 

4 Work habits(II)  Can you cooperate with others and work well in a team?   Can you ask for help when needed?   Can you follow safty rules and regulations?   Can you maintain a well-groomed, professional appearance? 

5 Assess yourself  Is your smiling faces more than the sad faces?  If >  + , congrations! You have a good work habits!  If  >  +, What happened to you? It seems that you don ’ t like your job. Talk to you teacher or friends and find out the answer.  If  >  +, come on! you don ’ t want to be average, do you?

6 tasks for a room attendant(I) CCan you use a room assignment sheet?  CCan you obtain guest amenities for assigned rooms?  CCan you obtain cleaning supplies for assigned rooms?  CCan you keep cart and work areas organised?  CCan you enter the guestroom appropriately?  CCan you prepare the guestroom for cleaning? 

7 Tasks for a room attendant(II) CCan you prepare the bathroom for cleaning?  CCan you clean the tub and shower area?  CCan you clean the toilet?  CCan you clean the sink and vanity?  CCan you clean the bathroom?  CCan you finish cleaning the bathroom?  CCan you clean the guestroom closet?  CCan you make the beds?  CCan you dust the guestroom? 

8 Tasks for a room attendant(III)  Can you replenish supplies and amenities?   Can you clean windows, tracks, and sills?   Can you finish cleaning the guestroom?   Can you exit the guestroom properly?   Can you correct cleaning problems found during inspection?   Can you complete end-of-shift duties?   Can you set up or remove special guest service equipment?   Can you clean multi-room guest suites? 

9 Assess yourself IIs your smiling faces more than the sad faces? IIf >  + , congrations! You are well qualified for this job! IIf  >  +, What happened to you? Talk to your teacher or friends and find out the answer. IIf  >  +, come on! you don ’ t want to be average, do you?


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