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Planning and Organizing the Housekeeping Department The Basics.

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Presentation on theme: "Planning and Organizing the Housekeeping Department The Basics."— Presentation transcript:

1 Planning and Organizing the Housekeeping Department The Basics

2 Housekeeping structure

3 Typical Cleaning Responsibilities of the Housekeeping Department (1) Basic responsibilities Guestrooms Corridors Public areas Pools and patios Management offices Storage areas Basic responsibilities Linen and sewing rooms Laundry room Back-of-house areas

4 Typical Cleaning Responsibilities of the Housekeeping Department (1) Other responsibilities Meeting rooms Dining rooms Banquet rooms Convention exhibit halls Hotel-operated shops Game rooms

5 Types of Inventory Items Recycled Inventories Linens Uniforms Guest loan items Machines and equipment Non-recycled inventories Cleaning supplies Guest supplies Guestroom amenities

6 Job Description for Room Attendant Basic Function Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector Relationships Reports directly to the inspector

7 Job Description for Room Attendant Duties and Responsibilities Enters and prepares the room for cleaning Makes the bed Dusts the room and furniture Replenishes guestroom and bath supplies Cleans the bathroom Cleans the closet Vacuums and rakes the carpet Checks and secures the room

8 Activity Developing a housekeeping work schedule


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