1. FLEET COMPLETE
CORPORATE OVERVIEW

2. About Complete Innovations
Founded in 1998, Complete Innovations is a leading global provider of mission critical fleet, asset and mobile workforce management solutions
Complete Innovations has provided dispatching, fleet tracking and mobile resource management solutions to over 5,500 companies worldwide
One of the fastest growing companies in North America – Profit200 & Deloitte Fast500
Based in Markham, Ontario, Canada

3. Successful Partnership with AT&T
AT&T is US’ second largest wireless carrier whom Complete Innovations have successfully partnered in a co-sell relationship since 2009.
In May 2011, AT&T launched CI’s Fleet Complete product portfolio on their bill.
AT&T has over 7000 sales reps representing Fleet Complete portfolio.

4. AT&T Mobile Solutions Value Proposition And Strategy
Increase productivity through the deployment of integrated mobile solutions
Connected devices, mobile applications such as tracking, field service automation, fleet management, application development, machine to machine integration, tech support and full lifecycle management etc.
Provide professional services to design, integrate, deploy and manage across all areas of a solution

5. Why AT&T? AT&T offers the nations largest most advanced 4G network
Covers 275 Million people
2000 more US Cities compared to Verizon
AT&T operates the nations largest Wi-Fi network
Serves million wireless subscribers
Includes more than 30,000 hotspots across the nation
Communication services to SMB include:
Voice, Data and Video
Bundles
Internet Access & Support
Local Service and Long Distance
Wireless

6. Why Fleet Complete?
A feature-rich software platform, that scales up to meet the needs of enterprise customers and user-friendly enough for SMB customers.
Bundled, no capital outlay solutions on one bill, exclusively offered through AT&T.
Fleet Complete offers Fleet Tracking, Asset Tracking and Action Tracking in one platform accessible from a rich desktop app, web browser app, iOS app and Android app.
We are a mission-critical company that is focused on providing the best possible customer service including free unlimited training and support.

7. Fleet Complete Platform
MGS100, MGS200 or MGS500
AT1000
Fleet Complete PC Application
All 3 Fleet Complete solutions can be tracked and managed from:
.NET PC App
Browser + Mobile Browser (HTML5) App
iPad AppC
Handset Solutions: iPhone, Android, Blackberry

8. GPS Technology Overview
Data Centre
Security & Redundancy
GPS Satellite
Internet
Wireless Networks
2G, 3G, 4G, LTE
Fleet
Resource
Office
Asset

9. Product Strengths High Loyalty Proven technology In-House R & D
Low customer churn rate, less than 1%
Proven technology
10+ years in-market, owned and developed by Complete Innovations
In-House R & D
New features are often based on feedback from our large base of existing customers
Reliable
All customer data is stored in a AT&T Data Center
3 year warranty on Fleet Tracker hardware
1 year warranty on Asset Tracker hardware

10. Application Access Anywhere
.NET software application for your PC - FREE
Web Interface (IE9, Safari, Firefox) - FREE
Mobile application (Android/iPhone/iPad) - FREE
Permits search of location or vehicle from a single search bar and centres map on device
Located device user on the map so they can logout and see closest worker to them
Perform a trip replay (pc only) of any day including speed/speed limit, poi notifications, etc
Further development to be released monthly to include POI creation, rule editing, asset editing
Get the app at

11. Rapid customer growth Subscriber Count continues to grow
Adding over 1,000 subscribers per month
Less then 1% churn rate

12. In-House Professional Services
Our Professional Services team has the expertise and resources to enhance The Fleet Complete platform, integrate it with it customer systems, and even build new components to compliment our products
The team provides:
Custom reports development Systems integration with other back-office systems
Custom mobile applications to accommodate specific business requirements related to the mobile workforce
Core product customizations and enhancements to accommodate any business requirements (Enterprise customers only)

13. Competitive Advantages
Developed by Complete Innovations
Scalable solution
Exclusive national partnership with AT&T
Many large customers that are referable
Fleet Complete is a platform – track vehicles, assets and resources
Many competitors can only track vehicles
Complete Innovations has been in business for over 12 years
Complete Innovations reinvests into technology
Professional Services
Integrated billing with AT&T
After sales support (in-house dedicated training and customer support team)
Many of our competitors are small in size, and resellers of technology
Award-winning technology

14. Fleet Complete Target Markets
Fleet Tracker Opportunities
Courier
Parts Delivery
Office Supplies / Furniture / Food & Beverage Delivery
Armored Vehicles
Passenger (Limo, Patient Transfer)
Environmental Services
Waste Management
Tow-Trucks
HVAC
Plumbers
Electricians
Technicians
Asset Tracker Opportunities
Landscape
Property Management
Restoration & Repair
Construction
Action Tracker
Long-haul Transportation
Oil & Gas
Delivery
Courier
Technicians / Electricians

15. Fast Facts Fuel is the #1 operating cost of most companies with fleets
Every 6 mph over 60 mph decreases fuel economy by 10%
Average truck uses ~1 gallon of fuel for every 1 hour of idling
Harsh braking and rapid acceleration reduce fuel economy by 33% on highways and 5% in the city
Driver behavior has a huge impact on fleet operating costs
Speeding tickets & accidents can result in an increase in insurance rates
Aggressive driving increases wear & tear and maintenance costs - up to $1,500 per year per vehicle
Maintenance is 5% of a vehicle’s total cost of ownership
Poorly-running engines can use 10-20% more fuel
Keeping tires properly inflated can improve fuel efficiency by as much as 19%
Efficient fleet utilization is key to ROI
Using fleet management, companies can reduce labor costs by 8%
Eliminate unauthorized use of fleet vehicles

16. Key Benefits
SAVE FUEL: Eliminate unnecessary miles driven by optimizing service routes. REDUCE SPEEDING: Speeding increases fuel consumption and risk. Eliminate unsafe driving and prolong your fleet’s vehicle health. REDUCE IDLING: Idling wastes fuel. Monitor idling and reduce excessive idling by your drivers. IMPROVE MAINTENANCE: Increase your gas mileage. Your vehicles deliver their best mileage when they operate in peak condition. GET ALERTED: Know what’s happening as it happens. Fleet Tracker supports a variety of pre-set activity alerts, and archives driver activity for 1 year.
WATCH YOUR ENTIRE FLEET: Seeing is believing. Monitor driver behavior and control how they use your fleet. PREVENT UNAUTHORIZED USE: Tracking helps to eliminate this problem at the source. Save money and eliminate false accusations. DECREASE YOUR LABOR COSTS: Time is money. Get accurate records of driver hours and eliminate manual time- sheets. IMPROVE YOUR PRODUCTIVITY: Optimize routing. Dispatchers can recommend the best routes to avoid traffic on the way to the next job. ENHANCE CUSTOMER SERVICE: Fleet visibility makes servicing customers easier. Know who to send, where they are, and when they will arrive.

17. Some of our customers

18. Customer Testimonials
Destiny Resources
(Fleet Tracker)
Orderit.ca
(Track and Dispatch)
Dynamex
(Resource Tracker)

19. Case Study – Dunn Tire Customer Problem / Negative Impact: Solution:
Dunn Tire used a GPS system to track its fleet of delivery trucks while drivers used cell phones to communicate with dispatchers. The company wanted to gain efficiencies with a more robust mobile management solution – integrating tracking and messaging capabilities together.
Solution:
Fleet Tracker MGS200 with Garmin Integration in 71 vehicles
Garmin Integration provides drivers with the latest delivery schedules and driving directions assistance
Dispatchers are able to more easily communicate with the drivers using text messaging to enforce safety standards and enhance customer service
“ With the new Fleet Complete and Garmin system, we intend to phase out the use of cell phones in the majority of our trucks for a savings of about $14,000 a year.” – Vince Wagner, Director of Distribution, Dunn Tire
Customer Benefit:
Increased visibility into the use of vehicles and driver behavior
More efficient dispatching and communication with drivers
Fleet Complete all-in-one tracking and dispatching platform allowed Dunn Tire to do more with less resources
AT&T Benefit:
71 MGS 200’s with Complete Innovations – Fleet Tracker AVL Software Solution. ARPU $26

20. Case Study – LT Energy Customer Problem / Negative Impact:
The nature of LT Energy’s business involves lending of expensive equipment to a variety of different customers. Over the course of their business, LT Energy have encountered the following challenges:
Arrival/departure times of vehicles or equipment at customer’s locations
Inability to track the migration of rental equipment from site to site
Theft and loss of mobile offices or other equipment
Historic log of each asset’s location
Solution:
LT Energy’s 275 mobile offices and other expensive equipment have been equipped with Asset Trackers and the company’s 68 light-duty vehicle fleet with Fleet Trackers.
Monitor the location and movement of each vehicle and asset
Store 1-year of location data of each asset
Identify a driver operating the vehicle with Driver ID Key FOB
Monitor the company’s fleet and assets on one platform
“Now drivers know we can see what’s happening inside and outside of the vehicle at all times. They tend to drive with a little more care.” – says Chad Jackson, Director of Safety.
Customer Benefit:
Increased visibility into the use of vehicles and driver behavior
Minimized aggressive driving for better fuel economy
Prevention of equipment loss and theft
Fleet Complete all-in-one tracking and dispatching platform allowed LT Energy to proactively manage their assets and prevent unnecessary replacement costs

21. Fleet Complete Software Demo

22. Fleet Tracker Key business benefits: Ideal for:
Manage and monitor driver behavior
Reduce fuel costs and vehicle life
Reduce unauthorized vehicle use
Optimize routing and fleet utilization
Increase driver productivity
Ideal for:
Businesses with small, medium or large vehicle fleets
Businesses looking to increase visibility on their fleet location and activity
Fleet owners who want to minimize fuel expenses and fleet running costs

23. MGS100 Features Built-in GPS antenna and back up battery
Self-install capable OBD-II connection
Supports 6-pin/9-pin cables
Optional accessories include: Garmin integration
Can be hardwired
3G HSPA Network

24. MGS200 Features Hardwire installation External Antenna
Built-in accelerometer
3G HSPA Network
Optional sensors and accessories include: Temperature sensor, Door sensor, Driver ID, Emergency Button, PTO sensor and Garmin Integration

25. MGS500 with optional Wi-Fi
Features:
Covert pro-install
Built-in accelerometer for movement detection
Variety of inputs for sensor readings
Ethernet cable for internet connection
Optional WiFi Adapter for wireless internet connection for up to 100 ft
3 year warranty

26. Fleet Tracker Device Family
FEATURES
MGS100
SELF-INSTALL
MGS100/200
PRO-INSTALL
MGS500
Installation
Self-Installed
Professional
I/O inputs, ex Door Sensor No
4 inputs, 2 outputs
13 inputs, 4 outputs
Onboard Ethernet Port
Yes
Wi-Fi Capable
Vehicle ECM Integration
Driver ID Support
Temperature Sensor support
Garmin Integration support
PTO Integration support
Over-The-Air Configuration
Power Source
OBD-II
Hardwired
Battery Back-up
Optional

27. Garmin Integration
Garmin GPS navigation devices can be integrated with Fleet Tracker to provide in-vehicle messaging, dispatch and route navigation
Features:
Pre-Canned Responses/ Messages
Two-Way Messaging
Automatic navigation for dispatched activities
Automatic job updates
Driver ID Login
Time-card reports
Application:
Couriers, Delivery Trucks, Landscaping Businesses, Technicians, Electricians, Construction, Restoration

28. Driver ID Integration
Save time identifying drivers and individual road behaviors, while keeping vehicles and assets safe with built-in security features.
Features:
Unique Key Fobs
Multiple Key Fobs per one vehicle
Driver ID with buzzer
Driver ID with starter disabling for protection against theft
Time-card reports
Application:
Fleets with Multiple Drivers per Truck, Oil&Gas, Crew Transportation vehicles, Transit vehicles, School buses

29. Emergency Button Integration
Fleet Tracker can be integrated with an optional Emergency Button for increased driver safety in cases of emergency or distress.
Features:
Covert installation
In-app or notification of emergency, accident or distress
Application:
Remote crews, Field workers, Lone workers, Oil&Gas, Emergency Response Fleets

30. Power Take-off Sensor
Fleet Tracker can easily integrate with a Power Take-Off connection and monitor accurate usage of the power required for auxiliary equipment.
Features:
Time of ON and OFF status of the auxiliary equipment
Accurate report on PTO usage to avoid under the table work
Receive alerts when the equipment is used, ex. when snow plow lowers the plow, the customer gets informed that their street is being cleaned
Application:
Tow Trucks, Dump Trucks, Cranes, Excavators, Forklifts, Liftgates, Snow Plows, Garbage Trucks

31. Temperature Sensor
Monitor and regulate climate control for transportation of temperature-sensitive products.
Features:
Measure temperature in F and C
Transmits temperature status every 4 seconds
Receive alerts for any unnatural spike in temperature
Historic report of temperature throughout the transportation period for quality assurance
Application:
Pharmaceutical and Medical Transportation Fleet, Livestock transportation, Passenger and Public Transport

32. Door Sensor
Monitor the times and duration of the open door status on your vehicles.
Features:
Accurate usage time on door and hood activity for increased preventative maintenance
Duration of open door status for accurate monitoring of passenger pick-up transportation stops
Application:
Public Transit, Bus, Taxi, Delivery Vehicles, Trailers

33. Ecm Integration
Monitor true odometer and fuel economy readings to stay on top of your routine maintenance.
Features:
Accurate value of mileage and engine hours taken from the engine control module
Correct usage of fuel used by the engine
Application:
Public Transit, Bus industry, Passenger Transportation

34. Asset Tracker Key business benefits: Ideal for:
Locate and monitor equipment in the field using a single web portal along with other company assets
Ideal for:
Businesses with large or expensive equipment that is routinely left on job sites for weeks or months
Businesses looking to track resources other than vehicles or employees/handsets

35. AT1000 Features Magnetic installation capability
Hardwire installation capability for recharge
3 year battery without recharge (dependent on transmission rate)
Motion sensor
Rechargeable battery

36. Temperature Sensor
Monitor and regulate climate control for transportation of temperature-sensitive products.
Features:
Measure temperature in F and C
Instantly transmits spikes in temperature in storage trailers, etc.
Historic report of temperature data during the storage period
Application:
Logistics, Cargo Transportation, Livestock Transportation, Medical and Pharmaceutical Product Storage

37. Door Sensor
Monitor the times and duration of the open door status on your containers and trailers
Features:
Accurate usage time on door and hood activity for increased preventative maintenance
Alerts for unauthorized door activity to prevent theft or cross-border smuggling
Application:
Logistics, Storage, Warehousing, Cross-border Transportation

38. Fuel Level Sensor
Monitor the fuel levels, or any other measured readings, in your equipment, such as power generators, water towers, etc
Features:
Receive alerts in cases of fuel levels dropping when equipment is not powered to prevent theft
Accurate reading on the fuel levels to avoid unnecessary refueling trips
Application:
Construction Equipment Rentals, Oil & Gas Equipment Rentals, Mobile Water Towers, Irrigation Systems

39. Digital Sensor
Monitor any type of activity with ON/OFF, OPEN/CLOSE or UP/DOWN statuses.
Features:
Receive instant alerts when the status has been changed
Keep historic log of the activity on the equipment for accurate work-sheets, preventative maintenance and safety
Application:
Construction, Transportation, PTO Equipment, ATM Machines

40. AT1000 Charger Features: 12V charger
Applicable in situations where the Asset Tracker is not hardwired to a trailer and requires to be recharged on regular basis.
Features:
12V charger
Equipped with wall plug for any office wall outlet for a quick recharge
Includes a cigarette lighter connector for recharging in vehicle

41. Resource/Action Tracker
Key Benefits
Helps businesses with mobile workforce to meet ever changing priorities and make on demand decisions
Ideal for
More visibility on the proximity of employees to new or emergency jobs; or location of employees when in remote areas
Scheduling or tasking field employees who aren’t always driving the same vehicle; automating time sheet, expense or fuel reporting

42. Resource/Action Tracker
Features
GPS location tracking
Dispatch activities to handsets
Schedule tasks and delivery appointments for your drivers from HO
Near real-time status updates to tasks, activities and location
Historic log of all dispatched activities and tasks
Accurate report on time cards and working hours

43. Action Tracker HOS Key business benefits: Ideal for:
Automated compliance on Hours of Service Regulation
Reduced paperwork associated with log books and roadside inspection
Digital reports on worker’s available hours according to the regional regulations
Ideal for:
Long hauling companies with over the border transportation
Trucking companies
Oil & Gas Transportation

44. Action Tracker HOS Features: Available Hours reporting
Roadside Inspection mode
Electronic Driver Vehicle Inspection Report (DVIR)
“Slip-seat” capability
Violation Reports
Driver Log Archive

45. Included with Data Plan
Pricing
SOLUTION
FLEET TRACKER
ASSET TRACKER
RESOURCE TRACKER
ACTION TRACKER HOS
Monthly Price
$24
$29
$45
$10
$20 $5 $7
Contract term
No Contract
3-year
Self-Install Hardware
$155 $0
N/A
MGS200 Hardware
MGS500 Hardware
Professional Installation
$130
Included
Locate Intervals (variable)
2 min
15 min
Transmission Frequency (variable)
6 min
Included Data
2 MB
10 MB
1 GB
Included with Data Plan

46. Follow us on Social Media and stay up to date on Fleet Complete News.
Staying up to date
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Join our exclusive AT&T LinkedIn Group to get updates on recent Wins, Case Studies and more.

47. Questions? Check out our FC Wiki
All-in-one document about Fleet Complete, products, prices, targeted verticals, sales positioning and more!
Get the newest version here!

48. Sales Engagement AT&T Account Manager identifies Opportunity
AT&T Account Manager qualifies Opportunity
AT&T Account Manager to coordinate a meeting with prospect & Fleet Complete Regional Sales Manager
Fleet Complete Regional Sales Manager will take responsibility for presenting and demoing the application to the potential customer and answering any questions related to the application and addressing the customer requirements

49. Sales Portal

50. Support Pacific – CA, NV, OR, WA
Utena Yokoshima, RSM
(310)
North East - CT, DE, MA, ME, NH, NJ, NY, PA, VT, WV
Mike Mihajlovski, RSM
(315)
Desert Mountain – AZ, CO, ID, NM, NV, MT, UT, WY
Lisa Lynn Francis, RSM
(720)
West Central – DC, KY, MD, NC, SC, TN, VA, WV
Mark Moffett, RSM
(484)
Mid West – IA, IL, MN, ND, NE, SD, WI
Tim Haubenreiser , RSM
(312)
South East – AL, FL, GA, MS, TN
Stephen Smyth, RSM
(770)
South Central – AR, KS, LA, MO, OK, TX
Mitch Norris, RSM
(214)
David Prusinski, VP of Sales
(416) |