1. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 Phase FY 2010 – 27 July 2009 Cisco Rewards Program Emerging Markets Theatre

2. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 2 Agenda  Program Overview  How to become a member  How to earn & claim points  How to redeem prizes  Important Dates

3. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 3 Program Overview

4. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 SMB Partner Benefits Work Live Play Learn Time Productivity Programs & Promotions - PDF, Cisco Rewards - OIP, Fast Track Demand Generation - Campaign Buider - WebCollage Partner Enablement - SMBU, SBIBB, PEC Tools & Resources - Smart Designs, Smart Business Roadmap Partner Profitability Distribution Partners - Demo Kit, Training

5. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 55 Cisco Rewards for YOU  Upto USD2,000 worth of rewards per person  Focused on Resellers serving the SMB market (sub-250 users) – Select Certified and Registered Partners only  Simple Process, hassle-free and with online account statement on real-time to track your performance every day! Partner sales staff benefits  up to 4% return on every sale  receive $500 voucher for sales as low as USD30,000 GPL of Small Business products  up to 4% return on every sale  receive $500 voucher for sales as low as USD30,000 GPL of Small Business products

6. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 6 Participating Countries Available in 122 countries across Emerging Markets RegionSub RegionCountriesLanguage Emerging Markets CENTRAL Region Egypt Emerging Africa Nigeria North Africa & Levant South Africa All CountriesEnglish only Emerging Markets EAST Region Europe East Gulf & Pakistan KSA Russia All Countries *excluding Central Europe region English Russian Turkish – soon! Emerging Markets WEST Region Brazil CANSAC ChAPU Mexico All CountriesEnglish Spanish Portuguese For a full list of countries, visit www.cisco.com/rewards

7. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 77 Ease of Participation *Reseller Principals should hold a senior level management role within the company. A.Reseller Principals* must log-in and assume ‘Company Administrator’ role and click-to-accept the Program Terms to allow its employees to receive rewards from Cisco Step 1. Accept Program Terms (Cisco.com login required) Cisco Rewards is only open to Account Managers (AM) and Sales Engineers (SE) employed full-time by Cisco Select or Registered Partners BAM’s and SE’s will need to C2A Program Terms as well Partner AM’s and SE’s will earn points against sales of over 400 Cisco SMB products Step 2. Earn All you need is your Distributor Invoice Number & Customer Name to submit a claim for every sale Step 3. Claim Once you’ve accumulated enough Points you may now redeem up to $2,000 of prizes Step 4. Redeem

8. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 8 Points will not be carried forward to the next fiscal FY09 to FY10 Transition FY 2009: 27 July 2008 to 25 July 2009 All points must be redeemed before 20-Sep-09 All sales must be claimed before 05-Sep-09 All sales invoiced before 25-Jul-09 Points will not be carried forward to the next fiscal FY 2010: 26 July 2009 to 31 July 2010 All points must be redeemed before 25-Sep-10 All sales must be claimed before 11-Sep-10 All sales must be invoiced before 31-Jul-10

9. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 9 How to become a member

10. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 10 Member Eligibility & Guidelines  Easy & Simple Registration Just use your Cisco.com username and password. If you do not have one, go to Partner Self Service toolPartner Self Service  Must be a full-time employee of a Select Certified or Registered Partner in a Participating Countries  Must hold a sales role of either an Account Manager or Sales Engineer  Premier, Silver, Gold & Service Providers are excluded from participation.

11. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 11 Company Administrator (CA) Role  Reseller Principal or any individual with senior level management role must register & assume Company Administrator  This is a legal prerequisite to: provide legal consent to allow partner staff to receive rewards allocate points during claim disputes between 2 members  AM/SE’s can not redeem prizes without CA enrolled Company Administrators are not eligible to earn/claim points nor redeem prizes

12. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 Step-by-step guide to enrolling

13. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 13 How to earn & claim points

14. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 14 Earn Points against SMB solutions Technology GroupProduct Family Small Business Communications Systems CE500, UC500, SR520, 500 Phones, 500 Wireless Express Small BusinessUn/Managed Switches, Routers, Phones, ESW500, Voice Systems & Gateways, Spam & Virus Blocker Unified CommunicationsCCME, 7900 phones, IPComm, Video Advantage SecurityASA 5505 & 5510 Wireless1100, 1200, 2100 Access Points & 4400 LAN Controllers Routing800, 1800, 2800 ISR Series SwitchingCatalyst 2960, 3560, 3750 Series Over 400 Products to earn Cisco Rewards Points

15. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 15 Plan your sale to earn Points faster List pricePoints SRW224G4 (10pcs) 24-port 10/100 + 4-Port Gigabit Switch with WebView$3,000 7,500 RV042 (10pcs) 10/100 4-Port VPN Router $2,300 2,900 $5,300 10,400 Sample SMB sale *Average Fast Track Small Business Accelerator discount at 46% off list price. Small Business Products Sell an average of USD 40,000* of Small Business products and redeem USD 2,000 – 4% return for every sale!

16. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 16 Claim Your Sale  Only 2 items Required: Distributor Invoice Number & Customer Name  Submit within 45 days of Distributor Invoice date  Claims Processing may take up to 21 days If claim is still verifying, send a pdf copy of invoice to ciscorewards@external.cisco.com ciscorewards@external.cisco.com  1 AM and 1 SE can claim a single invoice  invoices prior to registration date is ineligible Earn Points by submitting a claim for every sale

17. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 17 Step by step guide in Claiming

18. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 Manage your account online Check the status of your claims, prizes redeem and points earned online.

19. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 19 How to redeem prizes

20. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 20 Exchange points against prizes  Redeem up to $2000* per fiscal  Minimum redemption of $500 voucher  For every 40,000 points earned, you may redeem $500 voucher  Prize Options Holiday Experiences Resort Enjoyments Lifestyle Enhancements** © 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID© 2009 Cisco Systems, Inc. All rights reserved.Presentation_ID *maximum per person **Russia only

21. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 21 Experience the pleasures of the world Holiday Experience = Vacation Package You can now make your dream holiday a reality. Enjoy a wide variety of travel packages and get everything you want out of your perfect holiday. From trekking the Inca Trail, wild African Safaris, snorkelling the magnificent Corals of the Red Sea, to simply relaxing on a secluded island beach in the Indian Ocean… your next ‘Holiday Experience’ will be unforgettable. Includes Flight & accommodation only. Resort Enjoyments = Hotel only Experience delight like never before. Take a break at the luxury resort you’ve been admiring. Choose from the finest selection of hotels and holiday resorts to suit your desires. From world class golf-courses, rejuvenating Spas, to villas with breath-taking views… you deserve the indulgence of life. Includes Accommodation only. Denomination Points $500 40,000 $1,000 80,000 $1,500120,000 $2,000160,000 Denomination Points $500 40,000

22. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 22 Lifestyle Enhancements Available in Russia only Live with passion! Enhance your lifestyle and fill your home with best- in-class merchandise. Get the latest gadget in the market, enjoy a movie at home with friends, or even read some of the rarest books available. All these delivered to your door-step! Escape the stress of shopping and the hassle of traffic. Shop the world’s best brands and conveniently improve living! Denomination Points $500 40,000

23. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 23 Step by step guide to redeeming

24. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 24 Important Dates

25. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 25 Important Dates to Remember Cisco FY2010 CalendarQuarter 26 th Jul – 24 th Oct 2009Q1 25 th Oct 2009 – 23 rd Jan 2010Q2 24 th Jan – 1 st May 2010Q3 2 nd May – 31 st Jul 2010Q4  Cisco Rewards Program (phase FY2010) will run until 31 st of July 2010  7th September 2009 is the last date you can submit claims  20th September 2009 is the last date you can redeem points  For support: Open a case at Cisco Rewards website at www.cisco.com/rewards or send an e-mail to ciscorewards@external.cisco.com www.cisco.com/rewards ciscorewards@external.cisco.com

26. © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialJesantia_CRPFY10 26 Experience the pleasures of the world with