1. Len Cahill Tribal Transit Planning Forum Tulsa, Oklahoma November 13, 2013

2. History National Non-profit Organization Formed in 1988 – merger between Rural America and National Association for Transportation Alternatives “NASTA” “Effective public and community transportation contributes mightily to the quality of life of the people living in the cities, towns and communities in which it operates. “ www.ctaa.org Community Transportation Association

3. Focus Areas Rural Transportation Tribal Transportation Medical Transportation Senior Transportation Employment Transportation Veterans Transportation Accessible Transportation Human Service Transportation Community Transportation Association

4. Training and Certification Programs Certified Safety and Security Officer Accreditation Tribal Transportation Technical Assistance Community Transportation Association

5. Training and Certification Programs Other Training Examples o Customer Service o Marketing Transit o Distracted and Fatigued Driving Annual Expo o 1500 attendees o 120 exhibitors o 45 training courses o National Community Transportation Roadeo *Online Course – Introduction to PASS Certification Programs o Certified Community Transit Managers (CCTM) o Certified Transit Programs Administrator (CTPA) o Certified Community Transportation Supervisor (CCTS) o Professional Dispatch and Scheduling (PDS) o Vehicle Maintenance Management and Inspection (VMMI) o Passenger Service & Safety(PASS) – over 45,000 *Online PASS Basic o Certified Safety and Security Officer (CSSO) o The Community Transportation Safety & Security Accreditation Program (CTSSA) Community Transportation Association

6. MAP-21 National Public Safety Plan State or designated recipient must establish a comprehensive public transportation agency safety plan to include: o Board or equivalent entity must approve the safety plan o Strategies to minimize exposure o Timeline for conducting annual safety plan review o Performance targets o Assignment of adequately trained Safety Officer who has completed a safety training program. Community Transportation Association

7. Certified Safety and Security Officer (CSSO) Community Transportation Association A CSSO is trained to assist in improving the preparedness of public and community transportation operations, and to maximize a transit system’s ability to provide safe and secure transit.

8. Community Transportation Association CSSO trained in: o Review existing system safety standards o Identify and address FTA safety program benchmarks o Highlight system strengths o Identify areas for improvement o Develop a safety, security and emergency preparedness program Certified Safety and Security Officer (CSSO)

9. Community Transportation Association Checklist Examples(CSSO) Certified Safety and Security Officer (CSSO)

10. Community Transportation Safety and Security Accreditation (CTSSA) For CTAA, accreditation is a process by which community and public transit systems, not individuals, are reviewed to determine whether they meet certain standards of quality. Community Transportation Association

11. This program is designed to promote the safety and security of the customers of community and public transportation systems… Community Transportation Association Community Transportation Safety and Security Accreditation (CTSSA)

12. …and also to promote the safety and security of the women and men who deliver these services and provide mobility for the riding public every day. Community Transportation Association Community Transportation Safety and Security Accreditation (CTSSA)

13. Why is this accreditation important? o It reflects the quality by which your organization conducts its business. o It speaks to a sense of public trust, as well as high professional standards o It provides a publicly recognized badge signifying excellence in, and commitment to, the safety and security of your passengers o Accreditation is an extremely positive step in reducing agency liability and the cost of insurance o It provides impartial evaluation on a periodic basis by professional colleagues. o Accreditation provides assurance to your passengers and the general public that your transportation system is engaged in continuous quality review and improvement and that it meets the Federal Transit Administration – endorsed standards of their Bus Safety and Security Program. Community Transportation Association Community Transportation Safety and Security Accreditation (CTSSA)

14. Questions? Community Transportation Association

15. Thank-you www.ctaa.org/training Resources – T/A - tribal transportation – accessing Federal Transit funding www.ctaa.org/training Community Transportation Association