1. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Chapter Eleven Enhancing Union-Management Relations 11 | 1

2. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Learning Objectives 1. Explain how and why labor unions came into being 2. Discuss the sources of unions’ negotiating power and trends in union membership 3. Identify the main focus of several major pieces of labor- management legislation 4. Enumerate the steps involved in forming a union and show how the National Labor Relations Board is involved in the process 5. Describe the basic elements in the collective-bargaining process 6. Identify the major issues covered in a union-management contract 7. Explain the primary bargaining tools available to unions and management 11 | 2

3. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Union-Management Relations  Define and discuss Labor Union Union-Management (Labor) Relations  Be prepared to discuss the historical development of labor unions Craft Union Knights of Labor American Federation of Labor (AFL) Industrial Workers of the World (IWW) 11 | 3

4. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Historical Development of Unions (cont’d)  Be able to discuss the evolution of contemporary labor organizations Industrial Union Congress of Industrial Organizations (CIO) AFL-CIO  How have the popularity of and membership levels of labor unions changed over time? 11 | 4

5. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Organized Labor Today  Be able to discuss the state of Union Membership today What industries have the most unionized employees? What percentage of the workforce is unionized?  Define  AFL-CIO Teamsters United Steelworkers (USW) United Auto Workers (UAW) 11 | 5

6. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Union-Management Partnerships  How has the relationship between Unions and Management changed over time? What benefits do management gain from having a unionized workforce? What are the drawbacks of unionized employees? 11 | 6

7. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Labor-Management Legislation  Know the major legislation related to labor unions Norris-LaGuardia Act (1932) National Labor Relations Act / Wagner Act (1935) Labor-Management Relations Act / Taft-Hartley Act (1947) Fair Labor Standards Act (1938) Landrum-Griffin Act (1959) 11 | 7

8. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The Unionization Process  What are the reasons that some employees join unions?  What are the steps in forming a union?  What are complicating factors in union formation?  Define Bargaining Unit Jurisdiction 11 | 8

9. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Forming a Union and Collective Bargaining  What is the NLRB?  What is its role in labor unions?  Define Collective Bargaining What are the steps involved? What is the difference between a First Contract and Later Contracts? 11 | 9

10. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Union-Management Contract Issues  Know the different issues related to Employee Pay and Working Hours Forms of pay Magnitude of pay Pay determinants Overtime Special hourly rates for weekend/holiday work Premium pay Starting times Meal and work breaks 11 | 10

11. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Union-Management Contract Issues (cont’d)  Be prepared to discuss Security issues For the individual For the union  What are Management’s Rights? Do union and management priorities ever clash?  Know the Steps in Resolving a Grievance What parties are involved in each of these steps? 11 | 11

12. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Union and Management Negotiating Tools  Know what Strikes are, the forms they take and why they occur Picketing Wildcat strike  What are Slowdowns and Boycotts? How do they differ from strikes? 11 | 12

13. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Resolving Disputes  Know the means of resolving labor disputes  Define Lockout Strikebreaker Mediation Arbitration 11 | 13