1. TEAMWORK CULTURE LE HOANG NHAN VO NGOC THANH THAO LE THU QUAN NGUYEN LE BUU TAM

2. OUTLINE  Introduction  Team building behavior  Types of Team  Developing a good teamwork  Conclusion

3. WHAT DO YOU THINK ABOUT TEAMWORKING ?

4. Why Have Teams Become So Popular  Teams typically outperform individuals.  Teams use employee talents better.  Teams are more flexible and responsive to changes in the environment.  Teams facilitate employee involvement.  Teams are an effective way to democratize and organization and increase motivation.

5. Team VS Group: What’s the Difference Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work Team A group whose individual efforts result in a performance that is greater than the sum of the individual inputs.

6. Comparing Work Groups and Work Teams

7. TEAM BUILDING BEHAVIOR

8. Stages of Team Development  Forming refers to awareness. During this stage, team members are oriented, become committed, and then accept the goals and programs.  Storming refers to resolution and development of a feeling of belonging. This stage is characterized by conflict.  Norming refers to cooperation and collaboration in which communication is promoted. Members accept the team and develop norms for resolving conflicts, making decisions and completing assignments. Norming is a necessary transition stage. A team can’t move to performing if there is no norming.  Performing refers to productivity. The team has developed its relationships, structure and purpose. During this stage problems are solved and interdependence fostered.  Adjourning refers to separation. This does not occur if the previous four stages have been successful, with no problems encountered.

9. Individual Needs Behaviours  Shared sense of purpose  Support each other  Openly communicate  Innovation  Trustworthy  Respect  Accountability

10. T YPES OF T EAMS Problem-Solving Team Self-Managed Work Team Cross-Functional Team Virtual Team

11. Problem-Solving Team SAME DEPARTMENT DISCUSS QUALITY EFFICIENCY WORKING ENVIRONMENT …

12. Contribute from their experience and listen to the contributions of others. Encourage and support each others Eliminate extraneous and/or repetitious discussion. *** TIPS

13. Self-Managed Work Team 10 -15 members determine, plan, and manage their day-to-day activities GOAL (which is defined outside the team) GOAL (which is defined outside the team)

14. Cross-Functional Team Finance Department Marketing Department Operations Department Human resources Department FROM SAME LEVEL ACCOMPLISH A TASK

15. Virtual Team A group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology.

16. How to develop good team work

17. Communication Communication Leadership Balance of team

18. Interpersonal Interaction

19. Open communication Open communication

21. Conflict Peacemakers

22. Leader

23. Vision Focus

25. Action planning for team skills development  List the teams you currently work within (seminars, tutorials, fieldwork, project team, study group, peer learning group)  What could you do to make the teams more effective? Which roles would you like to develop?  Set some time targets and review dates  Complete an assessment on your team skills