1.  Speed  Cost  Compatibility with existing H/W and other S/W  Ability to import other files  Quality of documentation  Ease of learning and ease of use  Error handling  Technical support  Update policy  Online help or tutorials Evaluating factors for Software packages

2. Internet & Electronic Mail The Internet: It is the networks of network Uses:- government, academic institutions and businesses Support: Email, to access data from vast databases on thousands of subjects Web: The web, World Wide Web (WWW) is collection of internet pages. Pages:- text, graphics, sound, video URL (Uniform Resource Locator): Unique address for web page Example:- http://www.ksu.edu.sahttp://www.ksu.edu.sa http- hypertext transfer protocol > transports the user to the desired site www.ksu.edu.sawww.ksu.edu.sa> address or domain name is the address of the Internet Service provider.

3. Internet & Electronic Mail Top Level domain>-.com –For Commercial purpose.edu - For education.gov – for government.org – for nonprofit organization sa- country code Saudi arabia Jp- Japan In – India Web Site:- Individual location on the Worlwide web Home page – Main page of the site Web browser: the software used to access the internet Ex. Internet Explorer, Netscape, Search engine:- S/w that enables a user to search a words or pharases on the web. Ex. Google,yahoo