1. Welfare Division Ilana Ben-Laish, MSW Director

2. Haifa in numbers 273,180 citizens Households 40% Children below 19 25% Elderly over 65 19% New Immigrants 23% Arab citizens 11% Unemployed 6%

3. Welfare Division caring for 15,000 20% of the total number of families in the City Elderly eligible for nursing pension 8,330 55% Young families 6,790 45%

4. Organizational chart Director Deputy Local Manager Local welfare services Planning and information management Operations

5. Manpower social workers administration Assisting community workers Total operative staff 250+

6. Annual budget

7. Primary target populations Families living in poverty, socially excluded, going through life crises Children, juveniles and old people at risk Victims of family violence Physically, mentally and sensory disabled Victims of drug and alcohol abuse

8. Social services and law care and protection of high risk populations are based on 40 laws.

9. Evaluation Planning and Goal Setting Maximizing rights & benefits Advocacy / Mediation Advice / Information Family intervention in the community

10. Population with difficulties entering the workforce Dealing with personal and social barriers Raising self esteem Skill enhancing