1. The JaWS project Knowledge engineering for mobile prevention advisors Dr Bart Viaene, Medical CIO IDEWE vzw

2. Who are we ?

3. What do we do ? We monitor... 35.000 subscribing companies 500.000 workers-at-risk “Health surveillance & Risk management” We advize our customers about... occupational health workplace safety environmental issues stress, ergonomics, hygiene, harassment at work, protection, first aid & lifting techniques...

4. Situation in 1984 In 1984, Idewe employed 75 specialists Physicians Nurses Clerks... examining workers... visiting work places Nearly 100 external occupational health services... and was dreaming about the future of prevention... ?

5. Paradigm shift ! 1996 Legislation “Well-being at Work” -> New servicing requirements IQC -> ISO 9001 -> New quality requirements Medical numerus clausus -> increased hiring -> New training requirements !

6. 20 years later Idewe : 550 mobile, knowledge workers Physicians Nurses Engineers Psychologists Ergonomists Trainers Researchers Programmers Dispatchers Managers Doing Risk assessment Medical surveillance Psychological counselling 22 External Prevention Services M u L T i D i S C i P L i N a R y

7. New methods The answers : Training Echelonning Matrix structure Multidisciplinary teams Knowledge management tools The main problem : Training Fresh newcomers Functioning as a team Gearing up to new standards Assimilating new domains of expertise

8. Knowledge management Goals : To capture the knowledge of multidisciplinary experts To formalize this expertise into building components To generate auditing applications with these components To distribute these applications to the prevention teams To guide and help our prevention teams observe & report their recommendations, registering their findings To promote the improvement of prevention advice To harvest valuable advice improvements To refine our multidisciplinary prevention knowledge base The JaWS project : ICT-centered Knowledge Engineering

9. Methodology 1. Inputs : Advice texts Check list structures Language ontologies 2. Translation 3. Formatting to XML & XSD 4. Java : Auditing application generator HTML + MS Word reporting Expert system support Synchronization software Integration with ICT back office 5. Knowledge data base JaWS building blocks

10. Titel Manex: medical software engineering Knowledge engineers Built meXi (secure medical messaging) for PCSol Built the next version of MedSERVE for MediBRIDGE Experts in Java, Open source, Linux... www.manex.be or info@manex.be Technology partners Language & Computing : prevention ontologies www.landcglobal.com or info@landcglobal.com

11. JaWS overview Central database Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Exported data Enterprise Information System XML prepares problems logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates & logs imports exports identify observation results activities refine track ∆ manage supervise construct Planners Experts, researchers ICT developers Prevention teams Supervisors DIMONA Clerks Employers order schedule Client Manager Knowledge Manager Updater Extranet feed Workers & Work places

12. The arena Workers & Work places

13. The players Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

14. Standard tasks Appointments Calendar Data Entry Enterprise Information System problems to do feed schedule order updates Transaction Processing activities refine Expertise Central database Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

15. The JaWS essentials Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Enterprise Information System prepares problems to do done signals + records updates, observations, knowledge + logs state updates observation results activities refine track ∆ feed supervise construct order schedule Central database Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

16. The JaWS control tower Push/Pull System Client Manager Synchronizer Appointments Calendar Transaction Processing Knowledge Manager Detector Data Entry Enterprise Information System Updater prepares problems logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates imports exports observation results activities refine track ∆ feed supervise construct order schedule Central database Exported data XML Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

17. Planned : Extranet Central database Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Exported data Enterprise Information System XML prepares problems logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates imports exports observation results activities refine track ∆ feed supervise construct order schedule Client Manager Knowledge Manager Updater Extranet Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

18. Planned : DIMONA Central database Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Exported data Enterprise Information System XML prepares problems logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates imports exports observation results activities refine track ∆ feed supervise construct DIMONA order schedule Client Manager Knowledge Manager Updater Extranet feed Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

19. Planned : ID cards Central database Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Exported data Enterprise Information System XML prepares problems logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates imports exports identify observation results activities refine track ∆ feed supervise construct DIMONA order schedule Client Manager Knowledge Manager Updater Extranet feed Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

20. Expert system suggestions Central database Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Exported data Enterprise Information System XML prepares logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates imports exports identify observation results activities refine track ∆ feed supervise construct DIMONA problems order schedule Client Manager Knowledge Manager Updater Extranet feed Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

21. Intelligent agents Central database Push/Pull System Synchronizer Appointments Calendar Transaction Processing Detector Data Entry Exported data Enterprise Information System XML prepares logs use to do done signals + records updates, observations, knowledge + logs usage info upgrades updates state updates imports exports identify observation results activities refine track ∆ feed supervise construct DIMONA problems order schedule Client Manager Knowledge Manager Updater Extranet feed Workers & Work places Planners Experts, researchers ICT developers Prevention teams Supervisors Clerks Employers

22. Screen shots

28. Titel The JaWS project 1998 : Decision to go ahead 1999 : Blueprints & contracts 2000 : Java & XML development 2001 : Java & XML & ontology development 2002 : Version 1.0 for Enterprise Visits 2003 : Version 2.0 for Vaccinations & Tests 2004 : Version 3.0 beta for Medical Exams 2005 : Integration + testing + launch Milestones

29. Titel For more info, contact: Idewe: Bart Viaene www.idewe.be bart.viaene@idewe.be Manex: Vincent Keunen www.manex.be vincent.keunen@manex.be Language & Computing : Maarten Laga www.landcglobal.com maarten@landcglobal.com Widening the experience & international: Jafar www.jafar.biz Thanks ! Questions ?