1. InfiNeo

2. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Who We Are, What We Do  Solutions Infini is India’s Premier Enterprise Messaging and Telephony Solutions provider.  Founded in 2009, self-funded and boot-strapped our way into a multi-million dollar company by building interactive and engaging communication solutions using SMS and Voice.  We’ve made over USD 6.1 million during FY 2013-14.  We’re known for building requirement specific and customized solutions that suit the business communication need of any organization.  We cater to organizations of all sizes and across industry segments.

3. Enterprise Messaging and Voice Solutions – Tailor-made For Your Business Push and Pull-based Messaging 2 Way Messaging International Messaging Mobile Banking Platforms Cloud Telephony Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Who We Are, What We Do

4. Award Winner: Technology Fast 50 2013 Recipient Awarded by Deloitte Touche Tohmatsu India Private Limited Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Who We Are, What We Do

5. Complete Security For Your Data Solutions Infini is ISO 27001:2005 Certified For Information Security Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Who We Are, What We Do

6. Lead Management  Lead Management platform that leverages a proprietary cloud hosted business telephony/IVR solution  Lead Generation through Listing on Multiple Online Channels and marketing through Email, social networks and mobile  Integrates an Analytics engine on top of features like customizable IVR, call forwarding & conferencing, call recording & voicemail, missed calls & live view Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Who We Are, What We Do

7. Mobile Messaging  Enabling Enterprises to engage with customers on their mobile via messaging solutions  Provides a multitude of client specific technology solutions and real-time analytics to measure campaign effectiveness  Vertical specific campaign solutions for clients based on strong understanding of marketing & transactional messaging requirements Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Who We Are, What We Do

8. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com National Presence

9. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Global Presence

10. Founded in 2009 Revenue 3.5 Mn Developed Messaging Solutions platform SMS Infini Expanded operations to Mumbai Team strength of 23 and 282 clients serviced Expanded operations to Delhi & Hyderabad in FY12 and added Kochi & Kolkata in FY13 International Messaging Solutions launched in Aug-2012 Lead Management solutions through Cloud Telephony platform DialStreet launched in Apr-2013 Team strength of 85 and 2,300 clients serviced Expansion of operations to Tier-1 & Tier-2 cities in India targeting corporate & SME segment Enhancing offering to SMB’s including Lead Generation and Listing Management Expansion of Business development & Tech team Opening international operations in S.E Asia and other emerging markets M&A of small technology firms in the space Technology and R&D development 2009-2012 FY 13 FY 14 onwards…. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com History and Evolution

11. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Key Clients

12. SMS Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Products

13. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com InfiNeo – The Banking Platform

14. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Introduction  Solutions Infini’s InfiNeo banking telecommunication platform has been designed to help banks and financial institutions build the most concrete SMS Banking platform to aid their customers.  Infineo is a software based platform that can be deployed within the banking infrastructure  InfiNeo allows multiple features such a Push Messaging and 2-way Messaging.  Caters to the requirement of sending regular updates to customers such as Account Balance, OTP & Credit/Debit Alerts  InfiNeo also provides accurate and real-time monitoring along with the delivery status of every SMS that is sent  InfiNeo can be easily integrated and deployed within the existing setup.  InfiNeo also allows the integration, use and management of Virtual Numbers and MissCall solutions.

15. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Features Analytics The in-built analytics gives you a extensive analysis of all the aspects of your mobile banking service run by InfiNeo User Management You can add various levels of users including admin and manager accounts and assign appropriate user privileges. Web UI A user-friendly web UI to use and manage InfiNeo. The UI also provides real-time analytics in an easy format. Archived Reports You can generate historical and archived reports for any time period of your choice. Reports Comprehensive reports that provide accurate status of the SMS sent, including time of submission and delivery status. Reporting

16. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Features Multiple Connectivity Allows third party connectivity to the SMSC Integration & Customization Integrates easily with the banks existing setup and with 3 rd party applications. InfiNeo can also be customized to cater to your specific needs. Monitoring Real-time monitoring that ensures that all SMS traffic is continuous and non-redundant Keyword Management Keyword Mgmt. allows you to view all the SMS sent along with keywords. It also gives you detailed information about date, time, mobile number, operator and the circle location. Validation Validation of ID/Address proofs and other important KYC related documents through missed calls and SMS. Pull Messages

17. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Features Firewall Rule Friendly InfiNeo demands very little ports to be opened which ensure 100% compliance to the banking policy Licensing Fees InfiNeo does not need any licensing since it uses open source technologies. Do Not Disturb InfiNeo performs DND filtering. Numbers are maintained on an SMPP account provided by Solutions Infini. Access Access to protected information is restricted to people who are authorized to access the information. Admin Administrative controls that form the basis for the selection and implementation of logical and physical controls. User Management

18. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Features Queue Management The InfiNeo platform is asynchronous in nature which ensures that the function is running at all times independently. Priority Request Every account has a priority flag which ensures that critical messages are given the maximum privilege and is delivered within the stipulated time. Round Robin Routing SMS are sent using per packet balanced load through multiple routes Failover Connectivity Backup routes and servers are always in place that are instantly activated in case of failure of the primary servers and routes. Bulk Upload This feature allows to upload mobile numbers in bulk. It also has multilingual support.

19. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Why Use InfiNeo Everything is done at your level. Dedicated system to handle your needs. Easy Access Department- wise access and privileges.

20. Architecture 1 Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com

21. Architecture 2

22. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Send an SMS to xxxx Know Your Balance Banking User The available balance will be instantly sent to the user Use Case

23. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Instantly sends the One Time Password One Time Password Banking User Cases: During new user registration, online transactions, etc. Use Case

24. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Instantly sends the transaction details Physical Swipe of Credit/Debit Card Banking User When a debit/credit card is swiped at any establishment Use Case

25. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Credit/Debit Card Alert Banking User Example: Your request has been processed Confirmation SMS will be sent to the user Send an SMS to xxxx Example: To block/report a stolen card Use Case

26. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Credit/Debit Card Payment Alert Banking User Payment alerts will automatically be sent to the user When payment due dates approach Use Case

27. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Monthly Mini Statements Banking User Monthly mini statements will be send to the user At the end of every month When customer places a request for a mini statement Use Case

28. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Send an SMS to xxxx Stop Cheque Request Banking User Example: Your request has been processed Confirmation message will be sent to the user Example: STOP to xxxx Use Case

29. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Use Case Send an SMS to xxxx Cheque Status Enquiries Banking User Information regarding request status will be sent to the user via an SMS Example: STATUS to xxxx

30. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Use Case Fills a Call Back Request Online Call Back Requests Banking User A call back is instantly triggered from a service representative of the bank.

31. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com 1. Registering for Phone/SMS Banking by dialing a number Banking User Call back with IVR Press 1 for Phone Banking Press 2 for SMS Banking Press 3 for …... Dials a number & after 2-3 rings, calls get automatically disconnected Use Case – MissCall Service

32. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com 2. Account Balance (Know your Balance) Banking User Dials a number & after 2-3 rings, calls get automatically disconnected Information regarding account balance will be sent to the user via an SMS Use Case – MissCall Service

33. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com 3. Order a Cheque Book Banking User Dials a number & after 2-3 rings, calls get automatically disconnected Confirmation message will be sent to the user via SMS Use Case – MissCall Service

34. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com 4. Stop Cheque Request Banking User Dials a number & after 2-3 rings, calls get automatically disconnected Confirmation message will be sent to the user via SMS Use Case – MissCall Service

35. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Use Case – MissCall Service 5. Mini Statement Request Banking User Dials a number & after 2-3 rings, calls get automatically disconnected Mini Statement details (for 6 or 10 transactions), will be sent to the user via SMS

36. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com The configuration of the hardware we provide is as follows:  Intel Xeon processor 5 or above  16 GB RAM  500 GB Hard disk  SSD HDD Hardware Configuration Details

37. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Software Configuration Details The software configuration we provide is as follows:  CentOS 5 or above  LAMP (Linux OS), Apache (HTTP Server), MySQL (Database Software) and PHP  WAMP(Windows OS), Apache(HTTP Server), My SQL (Database Software) and PHP  Nginx (Web Server)

38. Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com Thank You