1. Requirement to Report Changes in Contact Information; Emergency Preparedness Requirements Leslie Shurtleff PWS Security Specialist Drinking Water Program Dept. of Environmental Conservation Leslie.Shurtleff@alaska.gov Sustained Compliance: What It Means to Public Water System Owners and Operators Anchorage, AK September 23-24, 2010

2. Outline  Requirement to report changes in contact information to the Program  Emergency Contact Lists & Communication Procedures  Proposed Emergency Preparedness Regulation 2

3. Report Changes in Contact Information  Reporting Requirement: 18 AAC 80.355 (f) Within 30 days after a change in facility name, ownership, operator, address, or status, the owner or operator shall notify the department, in writing, of the change. 3

4. Report Changes in Contact Information  Required - report in writing a change in: 1. Owner(s) 2. Operator(s) 3. Address 4. Facility Name 5. Status Point of Contact Method of Contact Facility Information 4

5. Report Changes in Contact Information   Change in Owner(s) Operator(s) Designated Operator in Charge? Emergency Contact Administrative Contact Financial Contact Legal Contact Point of Contact 5

6. Report Changes in Contact Information  Change in Address Address Phone Numbers Phone Numbers Fax Numbers Fax Numbers Email Address Email Address Cell Phone Numbers Cell Phone Numbers Method of Contact 6

7. Report Changes in Contact Information  Common Slip-ups Assumption Assumption Inform a different DEC Program Inform a different DEC Program Simply forget Simply forget  Risk being in violation of the requirement 7

8. Report Changes in Contact Information  The little effort it takes to report changes in contact information could prevent major headaches  The little effort it takes to report changes in contact information could prevent major headaches…. The Drinking Water Program (Program) must be able to reach system personnel quickly: The Drinking Water Program (Program) must be able to reach system personnel quickly: Compliance & Sampling issuesCompliance & Sampling issues Emergency notificationsEmergency notifications Changes in requirementsChanges in requirements 8

9. Does Your System Maintain a Current Contact List of its Own? 9

10. Establish Communication Pathways Increase Preparedness  Emergency Contact Lists Names, Titles, Landline, Cell Phone, Email, Address, Pager Names, Titles, Landline, Cell Phone, Email, Address, Pager During an incident, normal communication channels may not be accessible! During an incident, normal communication channels may not be accessible! 1) Internal – System personnel 1) Internal – System personnel Assign roles and responsibilitiesAssign roles and responsibilities Chain of Command, ER Lead Chain of Command, ER Lead 2) External – Non-system personnel 2) External – Non-system personnel 10

11. Establish Communication Pathways Increase Preparedness  External Emergency Contact List Critical Customers Critical Customers Local Emergency Responders (Police, Fire, EMT, etc.) Local Emergency Responders (Police, Fire, EMT, etc.) Vendors for Replacement Equipment & Chemical Supplies Vendors for Replacement Equipment & Chemical Supplies Alternate Water Suppliers Alternate Water Suppliers Power Utility, Gas/Oil Supplier Power Utility, Gas/Oil Supplier Drinking Water Program Drinking Water Program Local Emergency Planning Committee Local Emergency Planning Committee Local & State Public Health Dept. Local & State Public Health Dept. Mutual Aid Partners Mutual Aid Partners 11

12. Establish Communication Pathways Increase Preparedness  Build rapport with entities on external communication list  Establish procedures for when and how to: Request aid from external entities Request aid from external entities Notify users, related agencies, and the media Notify users, related agencies, and the media Discuss the condition of water quality, water availability, and how to obtain water from the alternate sourceDiscuss the condition of water quality, water availability, and how to obtain water from the alternate source 12

13. ERP: 8 Core Universal Elements System Specific InformationPWS Roles and Responsibilities Communication ProceduresPersonnel Safety Identification of Alternate Water Sources Replacement Equipment/Chemical Supplies Property ProtectionWater Sampling and Monitoring 13

14. Emergency Preparedness Requirements  Current Requirements  Bioterrorism Act of 2002 One time requirement One time requirement No updates No updates Not pertain to new systems, or systems that grow to serve 3,300 Not pertain to new systems, or systems that grow to serve 3,300 14

15. Emergency Preparedness Requirements  New state regulation has been drafted, intended to enhance water system preparedness  Anticipated to be available for public comment in 2011 15

16. Emergency Preparedness Requirements  Objective of proposed regulation Inspire PWS personnel to develop a plan, which will ensure the continuation of drinking water availability in the event the standard system source and/or treatment method is compromised Inspire PWS personnel to develop a plan, which will ensure the continuation of drinking water availability in the event the standard system source and/or treatment method is compromised 16

17. Emergency Preparedness Requirements  Development Of Regulation 1) Identify Preparedness Ideal 1) Identify Preparedness Ideal Every system shall …. Every system shall …. Perform a Security Vulnerability Assessment (VA)Perform a Security Vulnerability Assessment (VA) Develop an Emergency ResponseDevelop an Emergency Response Plan (ERP) Plan (ERP) 17

18. Emergency Preparedness Requirements  Security Vulnerability Assessment Characterizes the system Characterizes the system Considers likely threats Considers likely threats Evaluates system vulnerability to identified threats Evaluates system vulnerability to identified threats Prioritizes risk reduction measures Prioritizes risk reduction measures  Emergency Response Plan Incorporates findings of VA Incorporates findings of VA 8 core elements 8 core elements 18

19. ERP: 8 Core Universal Elements System Specific InformationPWS Roles and Responsibilities Communication ProceduresPersonnel Safety Identification of Alternate Water Sources Replacement Equipment/Chemical Supplies Property ProtectionWater Sampling and Monitoring 19

20. Emergency Preparedness Requirements  Development Of Regulation 2) Would mandating the ideal achieve the objective? 2) Would mandating the ideal achieve the objective? Not necessarily….. Not necessarily….. The process of planning is as important as, if not more important than, a plan The process of planning is as important as, if not more important than, a plan Must establish relationships with response partners Must establish relationships with response partners 20

21. Emergency Preparedness Requirements  Development Of Regulation 3) Adopt a tiered approach 3) Adopt a tiered approach Systems serving a larger population Systems serving a larger population (greater than 1,000) will perform a full ERP and VA (greater than 1,000) will perform a full ERP and VA Systems serving a smaller population (less than a 1,000) will perform the “Priority Measures Plan” Systems serving a smaller population (less than a 1,000) will perform the “Priority Measures Plan” 21

22. Priority Measures Plan System Specific InformationPWS Roles and Responsibilities Communication ProceduresPersonnel Safety Identification of Alternate Water Sources Replacement Equipment/Chemical Supplies Property ProtectionWater Sampling and Monitoring 22

23. Emergency Preparedness Requirements PRIORITY MEASURES Identify alternate drinking water source(s) for both a short term (hours to days) and long term outage (weeks to months) Designate a method for distributing drinking water from the alternate source Generate an Emergency Contact List which shall be updated regularly and placed at key locations throughout the facility Establish procedures for notifying users, related agencies, and media contacts of the condition of water quality, water availability, and how to obtain water from the alternate source Familiarize and train system personnel with regard to these measures 23

24. Emergency Preparedness Requirements  Who is subject to the proposed regulation? Community water systems (CWS) Community water systems (CWS) Non-transient, non-community water systems (NTNCWS) Non-transient, non-community water systems (NTNCWS) Transient non-community water systems (TNC) serving 1,000 persons or more only Transient non-community water systems (TNC) serving 1,000 persons or more only 24

25. Emergency Preparedness Requirements  What are the requirements? CWS & NTNCWS serving ≥ 1,000 persons shall: 1) Conduct a security Vulnerability Assessment 2) Complete an Emergency Response Plan 3) Complete a thorough update of the Emergency Response Plan on a biennial basis 25

26. Emergency Preparedness Requirements  What are the requirements? CWS & NTNCWS serving ≤ 999 persons & TNC serving ≥ 1,000 persons 1) Complete the Priority Measures plan 2) Complete a thorough update of the Priority Measures plan on a biennial basis  TNC systems may elect to shut down in the event of an emergency, and therefore are not required to designate an alternate water supply or establish a backup power plan 26

27. 27 Resources

28. 28 Resources FREE Water ISAC Pro Trial Subscription -- $500 value

29. Summary  Requirement to report changes in contact information to the Program  Emergency Contact Lists & Communication Procedures  Proposed Emergency Preparedness Regulation 29