1. 1 Innovative Uses of Metasearch: Integration of Metasearch with Other Services David Lindahl Director of Digital Library Initiatives dlindahl@library.rochester.edu Jeff Suszczynski Senior Web Developer jsuszczynski@library.rochester.edu

2. 2 Design Process End Users Administration Researcher Library Staff Undergraduate Faculty Graduate Student Stakeholders Reference Librarian Software Engineer Anthropologist Usability Team Visual Designer Programmer Bibliographer Interaction Designer Administration

3. 3 Understand your users User Research –Work practice study –Participatory Design Students Faculty Tools

4. 4 Issues: Metasearch users must… Choose a database or subject Follow long click-paths Get stuck at dead-ends Resubmit their searches mid-session Navigate results that are not organized, precise or comprehensive

5. 5 Finding Article Pathways By database By subject By keyword By course

6. 6 Course Webpages –Replaces course reserves system –Able to include relevant library resources on the pages –Connect students to their librarian Integrated metasearch with our course webpages system “Choose a database or subject” issue is solved. Video

7. 7 GUF: Getting Users to Full-text Title links on results screen lead to either: –Full-text (best) –Print-holdings information with map (2 nd best) –Pre-filled interlibrary loan request form (worst) Issues Addressed: –Follow long click-paths –Get stuck at dead-ends –Resubmit search mid-session

8. 8 How GUF Works Try to get to full-text: –Improve metadata transfer –Pre-fetch pages –Follow link trails –Try another source on error If full-text fails, try to get to print: –Check holdings statements –Group editions to find a “good-enough” copy

9. 9 How GUF Uses Other Services OpenURL resolver web service api (and knowledge base) Print holdings database (developed for GUF) OCLC xISBN service

10. 10 Navigating Results Navigate results that are not organized, precise or comprehensive How to solve this? –FRBR –Provide results that are grouped by their relationships –Better that relevance ranking –Offer the ability to manipulate the result set (interact with it to narrow your search – no set limits in advance – often you don’t know what your looking for – pick a topic)

11. 11 Innovative Uses of Metasearch: Integration of Metasearch with Other Services David Lindahl Director of Digital Library Initiatives dlindahl@library.rochester.edu Jeff Suszczynski Senior Web Developer jsuszczynski@library.rochester.edu