1. 1 Innovative Uses of Metasearch: Integration of Metasearch with Other Services David Lindahl Director of Digital Library Initiatives dlindahl@library.rochester.edu Jeff Suszczynski Senior Web Developer jsuszczynski@library.rochester.edu

2. 2 Design Process End Users Administration Researcher Library Staff Undergraduate Faculty Graduate Student Stakeholders Reference Librarian Software Engineer Anthropologist Usability Team Visual Designer Programmer Bibliographer Interaction Designer Administration Successful web design requires an understanding of users and a process that assigns roles and responsibities to stakeholders.

3. 3 Understand your users User Research –Work practice study –Participatory Design Students Faculty Tools

4. 4 Issues: Metasearch users must… Choose a database or subject Follow long click-paths Get stuck at dead-ends Resubmit their searches mid-session Navigate results that are not organized, precise or comprehensive

5. 5 Finding Article Pathways By database By subject By keyword By course

6. 6 Issue Users must “choose a database or subject” to get good results from appropriate databases.

7. 7 Course Webpages –Replaces course reserves system –Able to include relevant library resources on the pages –Connect students to their librarian Integrated metasearch with our course webpages system “Choose a database or subject” issue is solved. Video

8. 8 Issues Users must: “follow long click-paths" “get stuck at dead-ends” “resubmit their searches mid-session”

9. 9 GUF: Getting Users to Full-text Title links on results screen lead to either: –Full-text (best) –Print-holdings information with map (2 nd best) –Pre-filled interlibrary loan request form (worst) Issues Addressed: –Follow long click-paths –Get stuck at dead-ends –Resubmit search mid-session

10. 10 How GUF Works Try to get to full-text: –Improve metadata transfer –Pre-fetch pages –Follow link trails –Try another source on error If full-text fails, try to get to print: –Check local holdings –Group editions to find a “good-enough” copy

11. 11 How GUF Uses Other Services Web services API to OpenURL resolver (and its knowledgebase) Print journal holdings database OCLC xISBN service

12. 12 Issue Users must “navigate results that are not organized, precise or comprehensive”

13. 13 Navigating Results How to solve this? –FRBR-like metadata –Provide results that are grouped by their relationships –Offer ability to manipulate result set

14. 14 Innovative Uses of Metasearch: Integration of Metasearch with Other Services David Lindahl Director of Digital Library Initiatives dlindahl@library.rochester.edu Jeff Suszczynski Senior Web Developer jsuszczynski@library.rochester.edu