1. The Who, What & Where of SAP Retail at the ASUG Annual Conference

2. Monday, May 19 Session 3402 – 11:20 AM - SAP Dev Request Process – Roundtable session – Mark Fedele, Office Max and Christine Fotteler, SAP Session 3405 – 4:00 PM - RF and Voice- Activated picking – Larry Dillender and Jim Harnage, Tractor Supply Co What: Program Overview & Highlights

3. Tuesday, May 20 Session 3306 – 9:30 AM – Forecasting and Replenishment Analytics – Sylvia Ludwig and German Melara, SAP Session 3307 – 11:00 AM – Retail Customer Loyalty Management – Michael Onders, Office Max and Alireza Ghasemi, SAP The What: Program Overview & Highlights

4. Tuesday, May 20 Session 3309 – 2:00 PM – SAP BW Implementation – Craig Eick, JoAnn Stores The What: Program Overview & Highlights

5. Wednesday, May 21 Session 3311 – 8:30 AM – Store Management with mySAP Retail – Adesh Daryapukar, Office Max and Alireza Ghasemi, SAP The What: Program Overview & Highlights

6. Networking Events Oktoberfest Networking Reception Monday 5:30-8:00 pm, Hall D “The How, Why & When” Sessions Tuesday, 3:30 – 4:40pm (various rooms by SIG) ASUG Rocks the Riverfront Tuesday, 7:00-8:00 pm, Aquarium of the Americas Where: Finding the Group

7. Where: After the Conference Mark Your Calendars ! 2003 ASUG Forum on Retail October 12-15, 2003 Phoenix, AZ Call for Speakers available NOW! Visit http://www.asug.com/events/asug2003/ for more information.

8. Thank you for attending! Please remember to complete and return your evaluation form following this session. Session Code: [Insert Session Code]