1. The How, Why & When of Program Management at the ASUG Annual Conference and Beyond

2. How: Group Structure Implementation & Organization Management Global Implementations Documentation & Training Organization & Change Management Program Management Maintenance Strategies Small & Medium Business

3. How: Group Leadership Hope Thompson Group Chair Deborah Trumpold Influence Chair SIG Chairs Randy Garrison - Global Stacey Rachilla – D & T Jacky Crawford – Org Chg David Osborne - Program Noni Wright – Maintenance Diane Schwarz - SMB Cyndi Leamon Program Coordinator SIG Program Chairs Randy Garrison - Global Al Ackermann – D & T Steve Cupit – Org Chg David Osborne - Program Sharon Moody – Maintenance Michael Maher - SMB Ad hoc Influence Committee

4. How: Group Involvement Educate –Chapter Meetings –ASUG Education: Webcasts, Teleconferences, Symposiums, ASUG Forums, Speakers Bureau, ASUG Annual Conference & Vendor Fair Network –Chapter Meetings –asug.com, –ASUG Education: Webcasts, Teleconferences, Symposiums, ASUG Forums, ASUG Annual & Conference & Vendor Fair Influence –The ASUG Influence Model: Influence Councils –ASUG Education: ASUG Forums, ASUG Annual Conference & Vendor Fair

5. Why: What a Group Offers ASUG Groups provide members direct access to: –Colleagues with similar interests and workplace challenges –SAP representatives and resources –Year-round community offering educational, networking and influencing opportunities via asug.com –Group & SIG specific e-mail notifications and updates

6. Why: Group Volunteers Our success is made possible due to your energy and efforts. Volunteer to: –Obtain the most benefit from your company’s membership –Expand your network of contacts –Be acknowledged as an expert in the SAP community –Be recognized within your company by ASUG

7. When: 2003 ASUG Forum Mark Your Calendars! 2003 ASUG Implementation and Organization Change Forum October 20 – 22, 2003 Orlando, Florida Call for Speakers available NOW! Visit http://www.asug.com/events/asug2003/ for more information.

8. Register via asug.com Topics / Suggestions for the Forum: - Managing Multiple Priorities - Successful practices - Upgrading to Enterprise - Support Issues / Tools - Open for suggestions… When: Planning for the Forum

9. Question and Answer Keep abreast of current changes at asug.com For Group questions, contact ASUG at groups@asug.com or 312.321.5142

10. Thank you for attending! Please remember to complete and return your evaluation form following this session. Session Code: 2910