1. ™ “yourHRdepartment ™, Inc. (HRD)” TOTAL RISK MANAGEMENT SOLUTIONS Philadelphia Insurance Companies PIC Loss Control Services Philadelphia Insurance Companies PIC Loss Control Services

2. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 F HRD provides National coverage with no limitations to territory. F Clients can register for HRD services through our website www.losscontrol.com to access HRD’s comprehensive online resources at no cost. www.losscontrol.com F Unmatched combination of expertise and personalized service. F Committed to delivering superior loss prevention services. Philadelphia Insurance Companies Loss Control “Commitment to Excellence” Philadelphia Insurance Companies Loss Control “Commitment to Excellence” Missing the Last to Your Risk Management Solution Piece Our custom Training Services will give you many benefits.

3. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 YourHRdepartment, Inc. offers full-service Human Resource Management programs, including HR consulting services, to Philadelphia Insurance Company (PIC) policyholders. Philadelphia Insurance Companies Loss Control “Commitment to Excellence” Philadelphia Insurance Companies Loss Control “Commitment to Excellence” Link to yourHRdepartment.comyourHRdepartment.com

4. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Benefits of the Program : All PIC’s EPL policyholders are entitled to these benefits at no additional cost: F Monthly HR newsletters (by e-mail) covering both federal and state employment law news to help you comply with ever-changing employment laws F On-line HR training programs, including Anti- Harassment/Discrimination; Hiring; HIPAA; Privacy in the Workplace; Progressive Discipline; and Termination F HR Self-Audit Checklists to quickly spot HR landmines Tailor a risk management service program suitable for your needs. F Deliver customer satisfaction through the development of quality customized products designed to achieve measurable risk improvement results. F Customized letter format. Capability to include digital photography.

5. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Monthly HR Newsletter PIC Loss Control Services Monthly HR Newsletter

6. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Online HR Training Modules F F Wrongful Termination F F How to Hire Good Employees F F Anti-Harassment/Discrimination F F HIPPA F F Discrimination ( age, sex, race disability, etc.) F F Privacy in the Workplace F F Progressive Discipline

7. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Online HR Audit Employment Practices Self-Audit Questionnaire

8. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Additional HR Services Need help with your HR Management? F Philadelphia Insurance Co. EPL policyholders receive a substantial discount on HR services. F yourHRdepartment™ offers the resources of a fully- staffed HR department including employment attorneys, HR directors and HR managers. F We provide the help you need when and where it is needed including custom Employee Handbooks F Telephone and email support for your HR questions and yourHRassistant - an easy to use, comprehensive online HR management system. F Call (800) 387 4468 for more information.

9. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Additional HR Services Safety-related programs F Our HR directors and consultants can help you prepare safety programs in many states. F For more information on Online Environmental, Health and Safety Training offered by, YourHRDepartment, Inc., email info@yourhrdepartment.com or visit their Website at yourHRdepartment.com. info@yourhrdepartment.comyourHRdepartment.com info@yourhrdepartment.comyourHRdepartment.com F Call (800) 387 4468 for more information.

10. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Additional HR Services F Drug-Free Workplace Advisor, an interactive tool that helps employers build tailored, drug- free workplace policies and programs; F Substance Abuse Information Database, an online repository of hundreds of documents related to workplace alcohol and drug abuse; F Basic information about substance abuse and how it affects employment; F Directories of national, state and local resources as well as state laws that may help attain the goal of drug free workplaces. F Drug-Free workplace assistance Drug-Free workplace assistance Drug-Free workplace assistance F Call (800) 387 4468 for more information. Drug Testing & Drug-Free Workplace Assistance

11. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 PIC Loss Control Services Contact Information Jeffrey M. Collins, AVP & Director Loss Control Department Phone: 610-538-7717 E-Mail: jcollins@phlyins.com jcollins@phlyins.com Mark A. Konchan, Manager Loss Control Department Phone: 610:538-2967 E-Mail: mkonchan@phlyins.com mkonchan@phlyins.com The possibilities are endless with PIC Loss Control. We look forward to helping to make your insurance program a success. We are standing by if you have any questions or if we may be of further assistance. Please contact us at:

12. Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Philadelphia Indemnity Insurance Company One Bala Plaza, Suite 100, Bala Cynwyd, PA 19004 Phone: 610-617-7717; Fax: 610-227-2301 Agent PIC Loss Control Client The Winning Partnership