1. Department of Defense Department of Veterans Affairs Department of Labor Department of Homeland Security

2. WORKSHOP ADMINISTRATION Breaks Meals Dress Participation Attendance T-I-2

3. COURSE OVERVIEW Personal Appraisal Career Exploration Strategies for an Effective Job Search Interviews Reviewing Job Offers Support and Assistance T-I-3

4. SECTION 1.1 Objective: Recognize the importance of developing a stress reduction plan T-1.1-1

5. WHAT IS STRESS? “A mismatch between the demands in our lives, and the resources we have available to deal with those demands.” T-1.1-2

6. STRESS AS A PART OF LIVING Is a normal part of our lives It may be positive or negative We can’t avoid stress Stress is any change that you must adjust to... T-1.1-3

7. COPING WITH STRESS Develop and maintain a plan to manage the effects of stress Seek professional assistance if needed T-1.1-4

8. HOMELESSNESS AMONG VETERANS VA estimates that as many as 200,000 veterans are homeless on any given night.* More than twice that many experience homelessness over the course of a year.* *US Department of Veterans Affairs - 2005

9. WHY ARE VETERANS HOMELESS? Male veterans are twice as likely to become homeless, and female veterans are four times more likely to be homeless as their non-veteran counterparts. A large number live with post traumatic stress disorders and addictions acquired during or exacerbated by their military service. Lack of family and social networks due to lengthy periods away from their communities of origin. Government money is limited and serves only one in 5 of homeless veterans in need.

10. PREVENTION OF HOMELESSNESS AMONG VETERANS Military service separation process –Participate in “pre-separation” counseling process –Participate in Transition Assistance Program (TAP) Employment Workshop –Know about your VA Benefits Obtain income Seek early assistance for mental health and substance abuse issues

11. USDOL – VETS Homeless Veterans’ Reintegration Program This program provides employment, training, and supportive services to assist in reintegrating homeless veterans into meaningful employment within the labor force.

12. USDOL – VETS Veterans’ Workforce Investment Program VWIP provides employment, training, and supportive services to assist in reintegrating eligible veterans into meaningful employment within the labor force.

13. SECTIONS 1.2-1.4 Objectives: Gather the information and records you need in order to create a resume, fill out a job application, and prepare for a job interview Deal effectively with the strengths and challenges arising from military experience Identify your transferable skills that can be used in a variety of jobs T-1.2-1

14. TYPES OF RECORDS MILITARY SERVICE Separation Papers – DD Form 214 (certified copy or copy 4) Training Record Honors and Awards DD FORM 2586 - Verification of Military Experience and Training Service Record Medical Record Benefits WORK EXPERIENCE Work History (job titles, employers, duties, accomplishments) Work Samples Honors and Citations Community Activities Salary History Licenses Certifications PERSONAL IDENTIFICATION Birth Certificate (copy) Proof of Citizenship Social Security Card Passport (current) EDUCATION AND TRAINING Transcripts Diplomas/Certificates Honors Activities List T-1.2-2

15. MASTER APPLICATION Personal Information Education and Training Special Skills Military Service Work Experience Other Information T-1.2-3

16. VETERAN’S EMPLOYMENT STRENGTHS Leadership Discipline Training Accountability/Recordkeeping Teamwork Work with diverse groups Work under pressure T-1.3-1

17. VETERAN’S EMPLOYMENT STRENGTHS Plan Systematically Safety Follow Directions Drug Free Maturity Security Clearance T-1.3-2

18. CHALLENGES Communications Stereotypes Unrealistic Expectations Credentials T-1.3-3 VETERAN’S EMPLOYMENT

19. SECTIONS 1.5-1.6 Objectives: Identify your work-related values Determine your personal preferences Explain why your work-related values and preferences are important in making job decisions T-1.5-1

20. SECTIONS 2.1-2.2 Objectives: Identify and research career possibilities Determine your financial needs as a way of estimating your salary requirements T-2.1-1

21. SECTIONS 3.1-3.2 Objectives: Set personal goals Get organized T-3.1-1

22. TYPES OF GOALS SHORT-RANGE INTERMEDIATE-RANGE LONG-RANGE T-3.1-2

23. EMPLOYMENT GOALS Employment goals need to be SMART: Specific Measurable Adaptable Realistic Trackable T-3.1-3

24. SECTIONS 3.3-3.7 Objectives: Plan an effective job search Understand how to conduct company research Learn about job assistance resources Understand how to begin using the internet as part of the job search process Analyze job announcements and ads for critical information T-3.3-1

25. LOOKING FOR WORK T-3.4-1

26. NETWORKING T-3.4-2

27. JOB SEARCH ASSISTANCE 1. Internet 2. State Workforce Agency (Employment Office) 3. Local Veteran’s Employment Representatives (LVER) 4. Vocational Rehabilitation and Employment T-3.5-1

28. JOB SEARCH ASSISTANCE 5. Bureau of Apprenticeship and Training (BAT), U.S. Department of Labor 6. Private Employment Services 7. College/School Placement Agencies 8. Military and Professional Associations and Organizations T-3.5-2

29. JOB SEARCH ASSISTANCE 9. Telephone Directory Yellow Pages, Industry Directory 10. Industrial and Craft Unions 11. Job Fairs 12. Transition Offices 13. Chambers of Commerce T-3.5-3

30. SECTIONS 3.8-3.9 Objectives: Understand how to complete application forms Understand how to find opportunities for Federal Civil Service Employment Understand how to initiate the Federal application process T-3.8-1

31. SECTIONS 3.10-3.11 Objectives: Understand how to write effective resumes Begin to translate military experience into job skills Understand how to write effective cover letters T-3.10-1

32. SPEAK THE SAME LANGUAGE One reason the Services have trouble operating jointly is that they don’t speak the same language. For example, if you told Navy personnel to “secure a building,” they would turn off the lights and lock the doors. The Army would occupy so no one could enter. Marines would assault the building, capture it, and defend it with suppressive fire and close combat. The Air Force, on the other hand, would take out a year lease with an option to buy. T-3.10-2

33. LEADERSHIP ROLES TEAM LEADER: This position is responsible for ensuring a given team is fulfilling its role and running smoothly. Team leaders are not responsible for doing all jobs that fall within a team’s objectives but are responsible for making sure these jobs are done. SUPERVISOR: This position is responsible for either direct supervision or assisting the manager in every day operations. Responsibilities include: supervision of personnel, overseeing daily operations, assisting with financial and budgetary matters. Ability to interact with front line staff and customers, and the ability to review work progress. T-3.10-3

34. LEADERSHIP ROLES MANAGER: This position is responsible for supervision of professional administrative and hourly employees. Individuals holding this position must have the ability to organize and negotiate. DIRECTOR: This position is responsible for development and management of programs, divisions or areas. Most normal duties and responsibilities are handled independently. They often help establish procedures and policies. Responsible for decisions related to the development and execution of strategic plans affecting the organization. T-3.10-4

35. INAPPROPRIATE RESUME CONTENT Marital Status Children Spouse Age Race Religion Politics Height/Weight Health Salary T-3.10-5

36. SELL YOUR SKILLS Use Action Verbs Related to: People Things Ideas T-3. 10-6

37. SECTIONS 4.1-4.2 Objectives: Prepare for interviews Prepare to take employment tests as part of the interview process T-4.1-1

38. INTERVIEW STAGES 1. Introductory Stage 2. Employer Questions 3. Applicant Questions 4. Closing Stage T-4.1-2

39. SECTIONS 4.3-4.4 Objectives: Prepare a personal 30-second commercial Prepare for the interview T-4.3-1

40. INTERVIEW TIPS Be prepared Be punctual Look good Watch your body language Carry a portfolio Be enthusiastic Say thank you Smile T-4.4-1

41. SECTION 4.5 Objectives: Learn how to dress appropriately for a job interview T-4.5-1

42. REMEMBER! FIRST impressions are LASTING impressions. T-4.5-2

43. SECTIONS 4.6-4.7 Objectives: Sharpen listening skills Interpret body language T-4.6-1

44. SHARPEN LISTENING SKILLS Control distractions Use nonverbal signals Paraphrase Focus on key words Ask clarifying questions Take notes T-4.6.2

45. THE WAY WE COMMUNICATE T-4.7-1

46. SECTIONS 4.8-4.9 Objectives: Prepare to answer employer questions Prepare questions to ask of employers T-4.8-1

47. YOUR ANSWERS SHOULD: 1. Be brief 2. Use examples 3. Show thought 4. Make connections 5. Tell how you work T-4.8-2

48. SECTIONS 4.10-4.11 Objectives: Evaluate interviews Write thank you letters as a follow-up to an interview Analyze a rejection subsequent to an interview T-4.10-1

49. WHY DIDN’T YOU GET A JOB? SOMETIMES THE COMPANY: Hires from within Hires a more experienced applicant Does not hire T-4.11-1

50. WHY DIDN’T YOU GET A JOB? SOMETIMES YOU: Are over-qualified Have a conflicting work style T-4.11-2

51. WHAT WENT WRONG? PERSONAL PRESENTATION: Appearance Handshake Tone of voice Speech/grammar T-4.11-3

52. WHAT WENT WRONG? PERSONAL PRESENTATION: Language Late or rushed Aggressive Lack of confidence, courtesy or enthusiasm T-4.11-4

53. WHAT WENT WRONG? PERSONAL ATTRIBUTES AND VALUES: Lack of goals Focus on short term Cynical or defensive attitude Lack of interest in company or position Unpleasant attitude T-4.11-5

54. WHAT WENT WRONG? INTERVIEW SKILLS: Poor eye contact or body language Focus on money Evasive answers Negative responses Lack of preparation T-4.11-6

55. SECTIONS 5.1-5.3 Objectives: Evaluate job offers Negotiate terms of employment Effectively communicate decisions to employers T-5.1-1

56. NEGOTIATING TIPS 1. Be serious about issues 2. Research issues to support position 3. Remember: salary usually does not include benefits 4. Be prepared to negotiate T-5.2-1

57. BUSINESS LETTER FORMAT T-5.3-1

58. SECTIONS 6.1-6.5 Objectives: Understand available resources T-6.1-1

59. Helpful Contacts U.S. Department of Labor, Veterans’ Employment and Training Service www.dol.gov/vets www.dol.gov/vets  Veteran Employment Representatives - DVOPs/LVERs  Homeless Veterans’ Reintegration Program (HVRP)  Veterans’ Workforce Investment Program (VWIP) T-6.2

60. Helpful Contacts Department of Veterans Affairs www.va.gov/homeless www.va.gov/homeless  Medical Center Homeless Coordinator  Benefits Administration Regional Office Homeless Coordinator  VET Center Staff State Office of Veterans Affairs www.nasdva.com www.nasdva.com National Coalition for Homeless Veterans www.nchv.org 1-800-VET-HELP www.nchv.org

61. Starting Your Own Business Small Business Assistance for Veterans

62. Small Business Administration and Partners Services and Programs Include: SBA Loan Guaranties Microloans Military Reservist Economic Injury Disaster http://www.sba.gov/disaster_recov/lo aninfo/militaryreservist.html http://www.sba.gov/disaster_recov/lo aninfo/militaryreservist.html Venture Capital Surety Bond Guarantee Program

63. Programs and Services cont. Score Counseling On-line Training Federal Contracting Assistance Advocacy Regulatory Fairness

64. Information On-Line For Veterans and Service Connected Veterans www.sba.gov/vetswww.sba.gov/vets For Self employed Reserve and National Guard Members www.sba.gov/reservists www.sba.gov/reservists See handout for additional websites to specific programs