1. Zero Defect – Zero Effect (ZED)
for
Textile sector

2. Compliance to Excellence Model Vertical and Horizontal
Objectives of ZED
Maturity Model
Compliance to Excellence Model
Graded Improvements
Vertical and Horizontal
Enablers and Results

3. The ‘ZED’ mark Zero Defect (Focus on Customer)
Zero nonconformance/ non-compliance
Zero Waste
Zero Effect (Focus on Society)
Zero Air Pollution/ Liquid Discharge (ZLD)/ Solid Waste
Zero wastage of natural resources

4. Applicability
Applicable for all sectors of manufacturing and service industry
Focus on MSME/ small businesses.
Address quality and ecological needs, domestic and overseas customers, society, employees, partners, regulators and investors

5. Zero Defect Zero Effect
Focus Areas
“ZED” is a maturity model with 5 levels
“ZED” is not only a certifiable standard but a journey toward excellence in the area of Zero defect and zero effect
“ZED” is generic model implementable to every type of manufacturing and service industry
“ZED” provides Empowerment to workers through Trainings
“ZED” focusses on Health, Safety And Environment - Zero Effect

6. ZED IMPLEMENTATION a) Promote “Make in India” campaign
b) Drive manufacturing without impacting environment
c) Bring down rejection rate and deliver quality products
d) Creating employment in manufacturing
e) Creating a self-sustained ecosystem for ZED
Target 1 million SMEs over the next 3 -5 years
To be assessed on 61 parameters including technology, fuel usage, waste disposal system, manpower skilling etc.
Ecosystem for ZED being developed

7. Ecosystem for ZED certification
Training SMEs
Capacity Building
Assessor
Go & See
Awards
Collaborate with
Partners
Advocacy
Training and Awareness for SMEs to be conducted through Chambers/NPC/other partners
Capacity Building for Lean Manufacturing
Creating assessor database through Online portal
Partners – ASQ, Japan Plus, Mckinsey, ANSI etc.
Advocacy for Public procurement.

8. Achieving Zero Effect
‘Pollution is, more often than not, mis-utilisation of resources and raw materials’
Keeping this in view, the focus needs to be on:
Enhancing efficiency
Minimizing wastes
Optimizing use of resources
Through –
Use of environment management tools
Intensive auditing processes

9. Parameters Sl. No. Enablers Main Parameters Sub Parameter 1
Enablers for Product Quality
Process Design for Quality  6
Pre-production (startup activities)  3
Production & maintenance activities
Product Design for Quality
Post production activities  4 2
Enablers for Emission, effluent & waste disposal activities
Process Design for Env. Control
environmental control  2
Product Design for Environment  1 3
Enablers for resource management
Facility
Human Resource
Outsourced activities
Innovation & Creativity 4

10. Parameters Sl. No. Results Main Parameters Sub Parameters 1 Outcomes
Outcomes for Quality Performance 3
Outcomes for Process Performance 5
Outcomes for Environmental Performance 4
Outcomes for overall Company performance

11. Each parameter has 5 levels Total weightage points 61X5 = 305 points
ZED Parameters
ENABLERS
14 Main
44 Sub Parameters
RESULT
4 Main
17 Sub Parameters
TOTAL
18 Main
61 Sub Parameters
Each parameter has 5 levels Total weightage points 61X5 = 305 points

12. Grading ZED Companies Calculation of Spread GRADE LEVEL TYPE Bronze
Above 3.0 to Less than 3.5
Commitment to ZED
Silver
Above 3.5 to Less than 4.0
ZED company
Gold
Above 4.0 to Less than 4.5
Excellence in ZED
Diamond
Above 4.5 to 5.0
World Class
Calculation of Spread
Less than 34 parameters
No Star
34 – 40 parameters
* (Single star)
41 – 46 parameters
** (Two stars)
47 – 52 parameters
*** (Three stars)
53 – 58 parameters
**** (Four stars)
59 – 61 parameters
***** (Five stars)

13. Example Company A – measured on 34 parameters Total points = 152
20 parameters 5 level : 20 X 5 = 100
10 parameters 4 level : 10 X 4 = 40
4 parameters 3 level : 4 X 3 = 12
Total points = 152
LEVEL = Total points/ applicable parameters
= 152 / 34 = 4.47
So Company is graded: GOLD * (one star)

14. Textile Sector The ZED edge
“ZED” will be a credible recognition so that International Customers, Foreign Direct Investors and Society may put their confidence in ZED recognized organizations and customers will identify products & services with the “ZED mark”
Foreign companies, CPSUs and OEMs may source their components/ services from ZED recognized MSMEs
E-Commerce – flipkart/Snapdeal etc. will reflect ZED rating wherever available for the products they market.

15. Make in India: ZED for Textile
Skill Assessment
Assessment & Certification of skilled artisans (skill development already undertaken) on the lines of ISO 17024
Standardization of processes
Initiating Lean Manufacturing and QMS/QTT in processes of MSMEs
Develop rating parameters of MSMEs as per ZED model
Technical Upgradation funding
Any funding scheme can be based on ZED parameters so that a “targeted funding approach” may be adopted for optimal utilization of funds

16. Make in India: ZED for Textile
Fiscal Incentives
Such incentives can be based on ZED ratings as well as scope of improvement of MSMEs. Apart from motivating MSMEs, this will ensure transparent utilization of allocation of funds for incentives.
Scaling of Technology & Investment
Identification of MSMEs (for scaling of operations & technology and investment) through current certified ZED rating so that they may improve from their standard (Silver to Gold, Gold to Diamond etc.)
FTAs
Finally, for any Free Trade Agreement, the importing Country will look for a product that is certified as per Global Standards. ZED certification will ease this barrier and will instill confidence in the importer.

17. Progress made so far
Validation is going on in different SMEs in various sectors
A pilot project has been initiated with funding from DIPP
Online Training vertical is being prepared for capacity building

18. Quality Council of India
Thank You
Quality Council of India
National Accreditation Board of Education and Training ( NABET)
6th Floor, ITPI Building, 4-A, Ring Road, IP Estate
New Delhi