1. Can financial services in developed countries remain on a long-term basis within postal organizations or is separation inevitable? TIP Conference, 16.9.2011, Lausanne Thierry Kneissler Member of the Executive Board and Head of Corporate Development, PostFinance

2. 2 payment system post offices savings accounts trust Historic rationale for financial services in postal organisations

3. 3 selection based on data Worldbank of 2007, with own additions and eliminations; access to financial services (= account) > 2/3 of population Australia AU Luxembourg LU Austria AT Malta MT Belgium BE Netherlands NL Canada CA New Zealand NZ Cyprus CY Norway NO Czech Republic CZ Poland PL Denmark DK Portugal PT Estonia EE Russian Federation RU Finland FI Singapore SG France FR Slovakia SK Germany DE Slovenia SI Greece GR Spain ES Hungary HU Sweden SE Ireland IE Switzerland CH Italy IT United Kingdom UK Japan JP United States US Lithuania LT Analysis of 33 countries with high financial inclusion

4. 4 199020002010 NL CZ SI SK PL ES AT SE NO HU IE DE BE GR UK partial privatisation privatisation DK FI 1980 Development since 1980 >50%

5. broad financial services (payment & savings by themselves, further offerings with banks) narrow financial services (basic payment services) cooperation with bank (branding, products, distribution, equity) bank uses post offices (distribution, s.t. equity) 5 4 models

6. broad financial services narrow financial services cooperation with bank bank uses post offices 6 SI UK PL ES CZ NO GR DE CH NZ JP IT FI SE PT MT LU LT EE CY CA SG IE NL US SK RU DK HU BE AT FR AU 4 models

7. 7 Strong position Privatisation Weak position, start up not existing reduction of infrastructure strong cooperation bank/post Common dynamics for financial services in postal organisations?

8. 8 Strong position Privatisation Weak position, start up politics risk money know how post offices revenues not existing reduction of infrastructure cooperation bank/post politics costs history politics strategy economics tradition post offices Relevant forces for movements

9. 9 Strong position Privatisation Weak position, start up not existing reduction of infrastructure cooperation bank/post ES 2nd round Examples: Spain

10. 10 Strong position Privatisation Weak position, start up not existing reduction of infrastructure cooperation bank/post NZ 2nd round Examples: New Zealand

11. 11 Strong position Privatisation Weak position, start up not existing reduction of infrastructure cooperation bank/post UK 2nd round Examples: United Kingdom

12. 12 Strong position Privatisation Weak position, start up not existing reduction of infrastructure cooperation bank/post 2nd round JP NZ DK UK GR BE HU ES SK SI DE SE ES HU SW AU IT FR EE CY PT LT CH NL IE CZ AT PL NO FI US SG CA LU MT RU Positions today

13. 13 trusttrust (brand) post offices payment system savings accounts money politics Historic vs today‘s rationale

14. 14 business rationale? last 30 years? politics? money? Financial services within postal organisations – or not?