1. Harri Hyvönen Project Researcher 3.3.2011
Research Plan; The comparative research for decision making criterias in enterprise´s and municipal´s IS outsourcing cases IT
Sourcing
Enterprise
Architecture
Processes
Adapting
Change
Management
Strategy
Development
Production
Financial
CIO
Harri Hyvönen
Project Researcher

2. Harri Hyvönen Project Researcher 15.2.2011
The biggest challenges are right now own time planning, key focus on dissertation and right research questions
My ”strenghts” in CIO Academy:
Experiences in large enterprises cases
Large network on ICT business
Pragmatic way to cope with IT issues
New connections to public sector
Access to one enterprise ongoing case IT
Sourcing Course
JYU MBA program
K-S ICT strategy
National ICT restructuring programs
Family
Writing
Reading
Enterprise cooperation
My ”weaknesses” in CIO Academy:
Long time from my studies in University world
Understanding and adaptation of university rules and processes still pretty thin
A lot of theories to learn more…
Harri Hyvönen
Project Researcher

3. Dissertation Schedule
Draft for
discussion
purposes!
Dissertation Schedule
6/10
6/11
6/12
6/13
Start
28.6.
Final version 2013
1st Draft
Data collection
Analyzing data
Theoretical framwork
Publishments
Dissertation documentation
Finalization

4. Supervisors
Tomi Dahlberg, Research Director, University of Jyväskylä Information Technology
Jukka Heikkilä, Professor & Vice Dean
University of Jyväskylä
Information Technology
Pekka Neittaanmäki, Professor & Dean
University of Jyväskylä
Information Technology

5. Background – IS research
IS “own” research theories are quite few and emerging (prof. S. Pohjonen lecture 22. feb 2011)
There doesn´t seem to be in IS outsourcing literature a single method nor theory, which is used widely by all researchers (Information Systems Outsourcing: A Survey and analysis of the Literature – Dibbern et al 2004 The database for advances in Information systems)
IS (Information Systems) /IT Outsourcing is however quite much researched during the last decade – it is easy to find tens of articles and book, which handles relevant outsourcing issues

6. My research approach ? Järvinen P; The classification of studies
All the studies
Studying the real world
Mathematical studies
Natural/social sciences, “value-free” studies
(how and why things are)
Design science,
“value-laden” studies
(utility of innovation)
Theoretical studies
on reality
Empirical studies
on reality
Innovation- building studies
Innovation- evaluating studies ?
Theory-testing studies
. dissensus
. consensus
Theory-developing studies
. dissensus
. consensus
Järvinen P; The classification of studies

7. Key question(s)
Can we find that an enterprise´s and munipal´s outsourcing are based on the same criterias?
Outsourcing has very wide markets. Is that driven in IS by cost efficiency as claimed in existing theories (eg Transactional Cost Economy theory, Williamson O.E. 1985)?
How does IS Outsourcing decision behaves (rationally <-> irrationally)
eg. Clemons Eric K., Thatcher Matt E., Row Michael C Identifying sources of reengineering failures: A study of the behavioral factors contributing to reengineering risks. Journal of Management Information Systems, Vol 12, No. 2, Fall 1995, 9-36
40,2% of the Finnish companies Information Technology is outsourced but only 52% has set targets for outsourcing (TTL, IT Barometri 2010, Finland)
=> When practical cases might not work as theory, is something missing from the existing theories?

8. ”How the present outsourcing research fits to challenges on public and private organisation´s transformation needs”
There is 342 municipals in Finland, where 23 in Central Finland
Muicipals have big challenges
High total spend ~1 billion euros 2009
High retirement development in coming years, depending on organisation
Ratio between dev/operative approximately 10/90
No common ways to manage IS
Large national restructing programs (Ministry of financial, SITRA/KPK ICT, several programs)
IS management scattered and with great diversity
Low competition / offering => supply in few hands
Slow progress with very limited results
What to ”outsource” and how
Governance model
Decision making
Regulations
Especially large Finland based enterprises have invested a lot in IS during the last decade
But enterprises have still some challenges
Financial challenges to increase cost efficiency
IS has been the biggest growth enabler recently BUT this is seen slowing down
Ratio between dev/operative closer to 50/50
Development project success rate generally low, especially in large projects
High ratio of legacy systems
Competition for competencies
High competition / offering => supply in many hands
What to ”outsource” and how - key question is how value chain can be extended efficiently
Governance model
Need for rapid decision making
Enterprise Architecture focus

9. Research methods Data and content from
Central Finland´s IS strategy project
One large enterprise case, where outsourcing is going to happen in wide scale
Multiple cases methodology to be used
Strategic Management theory to be applied
Transactional Cost Economics (Williamson O.E 1981 Transaction Cost Economics) to be applied also as theoretical framework?
The first paper is in progress
target IRIS seminarium (August 16th – 19th, 2011, Turku Finland
Monogram or articles based dissertion still a bit open

10. DRAFT
The comparative research for decision making criterias in enterprise´s and communities' process and IS outsourcing cases –Proposed papers
Public /
Municipal IS
Enterprise /
Life
Cycle
Costing
Governance
Outsourcing
Study
Processes
Cost
Enterprise /
Outsource DS IS
Architecture IT
Quality
Competency
Public /
Municipal IS 2?
IS Outsourcing and trust?

11. Q & A

12. Background?
topic of the PhD thesis, its format (collection of papers or monograph) and the supervisor(s)
the status of the thesis and the expected finishing time
background and main scientific contribution of the PhD thesis as well as results expected to be obtained and applicability of the results to be obtained and
which part of the thesis is the talk related to.