1. 2014 ©Tomi Dahlberg CIO Training Model APEC-IAC 16.6.2014 CIO training in a Business School – TSE experiences & CIO training challenges Email: tomi.dahlberg@utu.fi, phone +358 50 550 5718 ©Tomi Dahlberg

2. 2014 ©Tomi Dahlberg2 CIO Is this is what the work of A CIO looks like? Business-IT Alignment IT governance IT service management Enterprise architecture IT & data risk management IT sourcing management Emerging technologies Business IT & innovations

3. 2014 ©Tomi Dahlberg Strategic Research Areas Strategic research areas of Turku School of Economics at University of Turku (as defined in the 2012 strategy) 1. Information Management and business intelligence 2. Co-creation of value in business networks 3. Work Informatics 4. Healthcare and social welfare information systems In education, especially in MBA education, CIO curriculum is one of the alternative programs

4. 2014 ©Tomi Dahlberg Other relevant CIO curriculum related details Annual IT-barometer study for the Finnish Data Processing Association on how CIOs and business executives perceive IT and the management of IT Membership in ISO/IEC JTC1/SC40 (IT governance 38500, IT service management 20000, IT business process outsourcing 30120) SC40 advisory group member, member of working groups 1 & 2 and chair of the National Standardization Organization’s mirror group for the mentioned standard families Chair in the CIO of the Year selection committee 4

5. 2014 ©Tomi Dahlberg CIOs of the Year In Finland CIO of the year – no national nor public organizations Ismo Platan, Rautaruukki plc (2005) - global Kari Saarikoski, Finnair plc (2006) - regional Päivi Hokkanen, Stockmann plc (2007) - regional Jouni Keronen, Fortum plc (2008) - regional John Clarke, Nokia plc (2009) - global Juho Malmberg, Kone plc (2010) - global Antti Koskelin, Konecranes plc (2011) - global Turkka Keskinen, UPM Kymmene plc (2012) - global Frans Westerlund, Fiskars plc (2013) - global Kati Hagros, Kone plc (2014) - global

6. 2014 ©Tomi Dahlberg Educational programs after bachelor MBA / GITM – Global Information Technology Management –GITM program as a regular university program –Annual intake 30 students –MBAs in economy and philosophy granted –Bachelor of economy students who have majored in information systems science (ISS) are also accepted – 19 started this spring –Annually 5-10 students from other MBA programs (accounting, marketing etc.) have switched to ISS –IMMIT (international masters program in the management of IT) CIOALS – CIO Academy Learning Society –Subprogram within our doctoral program –Fulltime Ph.D students, project funding, non-funded practicing CIOs 6

7. 2014 ©Tomi Dahlberg ISS/GITM and other IT-related courses our students can take Courses organized by Information Systems Science IT Executive Leadership and CIO including emerging technologies and Innovation TJ093021 Management of IS Projects (innovation projects included) TJ093011 Management of ICT services TJ093173 IT Governance and strategic management of IT (emerging technology management included) TJ093150 Management of Information System Security TJ093223 Enterprise architecture (business modeling included) TJ093222 Information Technology and Ethics TJ093221 Software Business TJ093226 Information Systems Research on Games TJ093130 Research process and qualitative research methods TJ093055 Healthcare Information Systems TJM00000 Master thesis 7

8. 2014 ©Tomi Dahlberg ISS/GITM and other IT-related courses our students can take Obligatory and voluntary method courses KV200017 Philosophy of science and scientific research process JO023112 Management research with quantitative methods TKMS7 The application of multivariate methods in economics + method options e.g. factor analysis Minor alternatives: accounting and finance, organizations and management, entrepreneurship, marketing, logistics – courses organized in cooperation YJ053012 Immaterial rights BIDI0003 Business Development Laboratory MA032062 Digital marketing MA038766 Lean Software Startup KV202030 Business Intelligence and the Global Business Environment LT013047 IT-supported auditing and IT-auditing LT018025 Accounting information systems 8

9. 2014 ©Tomi Dahlberg CIO curriculum challenges The position of CIOs among C-level executives is generally too weak –40-60 % percent report to other CxOs than the CEO –In Finland only 3 % of publicly listed companies have CIOs in the corporate executive committee typically consisting of 4-8 persons, 20 % are not even members of the extended executive committees Digitalization changes requirements placed on a “CIO” –Emerging technologies: ebusiness and social media still topical, cloud services, BYOD & IT consumerization, big data, Industrial internet, robotics, other types of embedded IT –From strategy and operative model to strategy – business model – operative model: how to apply the experiences of game industry and information based businesses in traditional organizations 9

10. 2014 ©Tomi Dahlberg Modified Leavitt’s model to describe factors that influence the work of the CIOs (from research paper submitted to ICIS)