1. t.m.van.engers@acm.org IP proposal in FP6 WP4: Pegasus: Pan-European eGovernment Architectures, Standards and Universal eServices a multi-layered E-government architecture Integrated Governmental E-services for SME’s

2. Back office Front office Regulations/ Business rules Processes and Systems Service s Social environme nt Back office Front office Regulations/ Business rules Processes and Systems Service s Social environme nt Back office Front office Regulations/ Business rules Processes and Systems Service s Social environme nt Client Level I Level II Level III The E-gov framework

3. Legal sources Legal models componentsservicesportal presentatie data exchange presentatie data exchange A Generic E-gov architecture A generic E-gov Architecture

4. Legal sources Legal models componentsservicesportal presentatie data exchange presentatie data exchange A Generic E-gov architecture A generic E-gov Architecture E-Power

5. The POWER Method Knowledge-based Components Conceptual model Processes and tasks Modelling Realisation Legislation and Regulation Feedback to Policy makers and Drafters

6. Support for the POWER approach Supportive products for the translation of legislation into formal models

7. Positioning POWER step 5: Incorporating in automated systems step 5: Decision Support Systems step 5: Document information systems Regulations stap 1: Formalisation Legal drafts Formal Description Evaluation of political choices Problem Legal drafting Concept evaluation Making political Choices step 3: Simulation step 2: Anomaly checking Effects Suggestions for improvements step 4: suggesting improvements Anomalies Implementation process Policy process Advising process Law enforcement & service delivery process Politics Law enforcement Applications Law enforcement (E-)Services

8. Contributions Standards: –formal legal representations –services and components –(representing) life events Usability & learnability Legal issues Change management & cross- institutional issues

9. Application Domain: Target group Target group: start-up and migrating SME’s Stakeholders: SME’s Local/Regional/National governmental bodies (e.g. Chambers of Commerce, Tax Administration, Municipalities) Business consultants/ intermediaries

10. Application Domain: Problems to solve SME’s have problems accessing regulations SME’s have to deal with the administrative burden Gov’s have a problem in sharing data, information and knowledge Gov’s have an shared interest in providing E-services that improve SME’s compliance Gov’s need to operate E-services at the lowest costs possible...

11. Common/Shared E-gov services identify common E-gov services (based upon a survey) classify these services design of reusable components design of shared services. …

12. Scopeability Regional approach: Amsterdam, Berlin-Brandenburg, London, Valencia,… Start with relatively simple services then more complex ones

13. Returns on investments Implement European standards while having returns on investments for SME’s and Gov’s. Involvement of already existing networks (e.g. Tax Admin’s, Municipalities, Business consultants, Chambers of Commerce etc.) Elaborate on previous projects (E- POWER,.Gov, …) and connect to NoE’s and EU-Forum WG’s

14. Current partners in the IP AE Dutch Tax and Customs Administration Diputacion de Valencia Fraunhofer Institute/ E-government centre Framfab Mega Librt O&i Rulewise Universities Amsterdam, Linz,... …(Publishers and others) Some partners will be tendered