1. Building IP Video Communication & Collaboration

2. dialcom provides real-time video communication, collaboration and multimedia sharing capabilities over IP, for any device and any network seamlessly. Its suite of solutions, extends video communications from the boardroom to the desktop and to all types of mobile devices. The company is at the cutting edge of the video services revolution. Its business objective is to be a leading player in a market which will witness exponential growth over the next few years as communication trends naturally go from voice to video. dialcom solutions enable video calls and between any device, any network, and for any community. Our Vision: Building Video Collaboration

3. Agent Interface Client Interface dialcom Webcall  A fast and easy platform that allows bidirectional real-time collaboration between the operator of a Contact Centre and the end user who requires on-line and help-desk support  It does not require any preinstallation and universal access  Easy to use integrated audio conference videoconference support Features  Availability  Personal support  Extensive service and content catalogue  Fast and easy  Access to personal information  Communication in real time  Secure and friendly Corporate Offer: Integrated Web Video Contact Center

4. dialcom P2P VideoCall  Place P2P IP based videocalls between multiple terminal types.  Presence server providing user availability and presence engine to put both users in P2P communication.  Service can be supported in PDAs & mobile handhelds running Windows mobile v5.0, PCs and Symbian mobile phones Based on dialcom Corporate IM :  See if other users are online  Invite to other user to a P2P IP based videocall Corporate Offer: P2P Chat & Video Calls

5. Unique real-time adaptive bandwidth management (patent pending) Provides best possible real-time videoconferencing quality experience adapted to the bandwidth and the device of each participant. Multi-device users. IP Network independent. Technology working either on client/server architecture or on P2P environment. Carrier grade scalability Optimized software client:  Light and self-installable software client, with an intuitive user interface.  No pre-configuration needed.  Optimized video codecs and media transportation.  Multi-platform. dialcom Key Differentiators

6. DBE Benefits  Possibility to get in touch with potential clients without an in-situ sales representation.  Any SME user can have a vision of Dialcom services portfolio.  Provides SME users the possibility to access to Dialcom services without investment in architecture, without hardware installation and without special network configuration.  DBE environment helps SME users to integrate their systems with Dialcom services using standard integration systems and make possible B2B integration.  Take advantages of the know-how this DBE project has provided  facilitate future integration with applications of any ICT SMEs.