1. Keith McClanahan Facility Issues (928) 213-9767 keithmcc@facilityissues.com Benchmarking Survey Results and Trends 2014 IAMFA

2. Bench. mark. ing: The search for industry best practices that lead to superior performance Benchmarking

3. IAMFA – Prior Conference Feedback  Hot topics: expand hot topics discussion to provide more value  Networking time…  More of it…  Use lunch time for networking – not presentations  Fewer presentations with more time for discussions…“just a few” presentations

4. IAMFA – Prior Conference Feedback  Provide the final report after the conference  Design the conference to provide maximum value to the attendees  More discussion of report results  Understand reasons for high/low cost variations  Ask people to talk about significant changes

5. IAMFA – Steering Committee Brent Adams, Library of Congress Jennifer Fragomeni, Exploratorium Kendra Gastright & Steve Hinz, Smithsonian Institution Oren Gray, J. Paul Getty Trust (retired) Patrick Jones, Art Institute of Chicago Guy Larocque, Canadian Museum of Civilization Keith McClanahan, Facility Issues Linda McMillian & Jack Plumb, National Library of Scotland Rich Reinert, Philadelphia Museum of Art Tony Young, Carnegie Museums

6. IAMFA Steering Committee Major Responsibilities…  Review and adjustment of survey questions for meaningful results  Assistance in identifying new participants  Format and layout of report  Guidance in establishing the Benchmarking Practices and Learning Workshop  Always looking for ways to improve & add value

7. IAMFA – Schedule

8. IAMFA Benchmarking Process: 1. Define Benchmarks & Reach Consensus 2. Enroll 3. Gather Data 4. Publish Comparisons

9. IAMFA Benchmarks 2013 Report 2014 Report

10. Benchmarking Groups Include…  IFMA’s Utility Council  Museum and Cultural Institutions (IAMFA)  Facility Managers Roundtable (FMRT)  Research Facilities Benchmarking Group (Labs)  Outsource Providers

11. IAMFA Benchmark Comparisons

12. IAMFA Benchmarks

13. IAMFA Benchmark Comparisons

14. IAMFA Benchmarks

16. IAMFA Benchmark Comparisons

17. IAMFA Benchmarks

18. IAMFA Benchmark Comparisons

19. IAMFA Benchmarks

21. IAMFA Benchmarking Process: 1. Define Benchmarks & Reach Consensus 2. Enroll 3. Gather Data 5. Focus on Those That Appear Better 4. Publish Comparisons

22. Improved reliability and energy savings

23. Use of daylighting

27. Facade reconstruction

28. Chiller replacement projects

29. Additional/upgraded emergency generation

30. Increasing use of temporary space

31. Increased use of VFDs

32. Waterless urinals – do not seem to be working wellç

33. Waterless urinals – do not seem to be working well

34. Starting to see more use of grey water

35. IT and Facilities seem more coordinated

36. Motion sensors on everything …

37. Upgrades to Maintenance Management Systems and Building Management Systems

38. Upgraded employee amenities

39. IAMFA Benchmarking Process: 8. Repeat 1. Define Parameters & Reach Consensus 2. Choose Partners 3. Gather Data 5. Focus on Those That Appear Better 4. Publish Comparisons 6. Implement Ideas 7. Track

41. Website: http://www.FacilityIssues.com Thank You More Information….