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Stacey Wittig Facility Issues (928) 213-9767 Using Benchmarking Results to Benefit Your Organization A Panel Discussion… 2013.

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Presentation on theme: "Stacey Wittig Facility Issues (928) 213-9767 Using Benchmarking Results to Benefit Your Organization A Panel Discussion… 2013."— Presentation transcript:

1 Stacey Wittig Facility Issues (928) Using Benchmarking Results to Benefit Your Organization A Panel Discussion… 2013 IAMFA

2 Space Utilities Sustainability Maintenance Janitorial Grounds Security Customer Service Survey Best Practices What We Benchmark Annually…

3 IAMFA – Steering Committee Brent Adams, Library of Congress Joe Brennan, San Francisco MOMA David Conine, Folger Shakespeare Library Kendra Gastright, Smithsonian Institution Oren Gray, J. Paul Getty Trust Patrick Jones, Art Institute of Chicago Guy Larocque, Canadian Museum of Civilization Keith McClanahan & Stacey Wittig, Facility Issues Linda McMillian & Jack Plumb, National Library of Scotland James Moisson, Harvard Art Museums Randy Murphy, LA County Museum of Art Rich Reinert, Philadelphia Museum of Art David Sanders, Natural History Museum Greg Simmons, Architect of the Capitol Tony Young, Carnegie Museums

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5 IAMFA Benchmarks

6 IAMFA Benchmarking Process: 8. Repeat 1. Develop Benchmarks & Reach Consensus 2. Enroll 3. Gather Data 5. Focus on Those That Appear Better 4. Publish Comparisons 6. Implement Ideas 7. Track

7 Identifies under / over performance Basis for goal setting Creates an acceptance for change Identifies improved work processes Improved understanding of organization More effective negotiations with contractors Validates need for additional funding Benchmarking Benefits For Your Organization…

8 Oren Gray, J Paul Getty Trust Jack Plumb, National Library of Scotland David Sanders Tony Young, Carnegie Museums Our Panelists…


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