1. The tantalizing promise of convenience and productivity...

2. Multitasking: Multiple tasks that share a common processing resource genM: The Multitasking Generation some definitions

3. Blue Green Red

4. the tantalizing promise Cognitive limitation The Stroop effect: The brain is not capable of doing two things at once Exception is rote physical activity The irony of it all Multitasking adds about 50% to the time required to complete tasks The higher the frequency of task switching the more we slow down

5. Activity vs Productivity Workers are interrupted, on average, every 10.5 minutes On average, it takes 23 minutes to return to task 2.1 hours per day is lost to interruptions Est. loss of $588 Billion /year 45% of US workers believe they are over stretched

6. perceptions of the multitasker Monochrons vs Polychrons Both personality types described a multitasker as: Impatient Distracted Disruptive No statistical significance for any positive attributes

7. reality Multitasking makes us neurologically stressed 75% of firms report looking for candidates that are “multitaskers” The young multitask as matter of lifestyle Technology has been deployed that ensures multitasking

8. updates 150 times per day! (checking our phone) 1 minute, 15 seconds (on task before interrupted) 50% more! (errors) 10 point reduction (our IQ) (same as missing a night of sleep, or smoking pot)

9. updates The effects of multitasking is contagious! our environment is polluted by multitasking Multitasking also affects your metacognition! it affects our ability to evaluate our own performance

10. in conclusion Multitasking is wasteful People don’t like you when you multitask It will make you sick! You are contagious! so what should we do? Become better at it!

11. Why is other peoples multitasking disruptive and wasteful, but yours is not? about you

12. If you can get better at multitasking, how do you improve? about you

13. Calculate the cost of multitasking (CoM), (a) for you! (b) for your team! 2.1 hours is about 26% of an 8 hour day (a).26 * your fully burdened cost = CoM (b).26 * you teams fully burdened cost = OCoM about your organization

14. How do you reduce your and your teams CoM by 15% or more? Be Specific! Estimate impact! about your organization

15. relevancy Information and tasks must be hyper relevant Information must “find” the relevant receiver Tasks must be connected directly to the goals Actions must be prioritized and free from ambiguity

16. context Design for rapid re-engagement Deploy technology that has ability to determine the users circumstances Create space, both mental and physical, for people to think Transform work environments so that information becomes knowledge and even wisdom

17. Consider how you can impact your life and your organization by becoming multitasking aware!

18. Antoine de Saint Exupéry Your task is not to foresee the future, but to enable it.

19. Thank you! Truls K. Henriksen 312.953.0102 truls@henriksengroup.net