1. 7 Habits of Statesville Middle
Private Victory to Public Victory
Habit 4: Think Win-Win
Kathy Walker
Instructional Facilitator, EIMS
Twitter: IFatEast

2. The End in Mind [Learning Targets]
Understand Emotional Bank Account
Seek Mutual Benefit
Create Win-Win Agreements
Build win-win Systems

3. Private Victory to Public Victory
The Private Victory must precede the Public Victory. Your can’t invert that process any more than you can harvest before you plant.
-Stephen R. Covey 79

4. The Maturity Continuum
Trust
Trustworthiness 80
Private Victory to Public Victory

5. The Emotional Bank Account
Video
The Emotional Bank Account 82
Private Victory to Public Victory

6. The Emotional Bank Account
Deposits
Seek first to understand.
Show kindness, courtesy, respect.
Keep promises.
Be loyal to the absent.
Set clear expectations.
Apologize.
Give feedback (“I” messages).
Forgive.
Withdrawals
Assume you understand.
Show unkindness, discourtesy, disrespect.
Break promises.
Be disloyal, badmouth.
Create unclear expectations.
Be proud and arrogant.
Give no feedback or evaluate character (“you” messages).
Hold grudges. 82
Private Victory to Public Victory

7. Skill Result Attitude Private Victory to Public Victory 84

8. Win-Lose Conditioning
Video
Win-Lose Conditioning 4 87
Habit
Think Win-Win

9. Habit 4
Think Win-Win
What do we live for, if it is not to make life less difficult for each other?
-George Eliot 87

10. Habit 4: Think Win-Win 4 88
Habit
Think Win-Win

11. Habit 4—Principle Paradigm
Effective, long-term relationships require mutual respect and mutual benefit.
Ineffective: There is only so much, and the more you get , the less there is for me. [scarcity mentality]
Effective: There is plenty out there for everyone and more to spare. [abundance mentality]
Behavior: Balance courage and consideration, seek mutual benefit, create win-win agreements, build win-win systems
Results: faster solutions to problems, generosity of spirit, rich relationships, more team involvement.
Result
Behavior 4 89
Habit
Think Win-Win

12. Effective: There is plenty out there for everyone, and more to spare.
Habit 4—Paradigms
Ineffective: There is only so much, and the more you get, the less there is for me.
Effective: There is plenty out there for everyone, and more to spare. 4 89
Habit
Think Win-Win

13. Win-Win Win-Lose Lose-Win Lose-Lose Win Win-Win or No Deal
The Six Paradigms of Human Interaction
Win-Win
Win-Lose
Lose-Win
Lose-Lose
Win
Win-Win or No Deal 4
90–91
Habit
Think Win-Win

14. Video
Win-Win Thinking 4 92
Habit
Think Win-Win

15. “We live by the principle that ‘my success is your success.’”
xQ Tells You…
“We live by the principle that ‘my success is your success.’”
33% 4 93
Habit
Think Win-Win

16. In situations of conflict In long-term relationships
When to Think Win-Win
In situations of conflict
In long-term relationships
In interdependent situations 4 93
Habit
Think Win-Win

17. The Courage-and-Consideration Grid
Win-Lose
Win-Win
Lose-Lose
Lose-Win
Win-Lose = the totem pole “I’m better”, ‘No, I’m better’
Lose-Win = the doormat – abusive relationships one-sided
Lose-Lose = the downward spiral – ‘if I’m going down, then you’re going with me!’
Win-win = the all you can eat buffet; 4 94
Habit
Think Win-Win

18. Seek Mutual Benefit 4 95 Liz & Kate
Liz wants responsibility; Kate wants infection rate reduced.
Liz:
New title and promotion
10 percent pay increase
Important project
Kate:
Infection down 50 percent
Within 6 months
Within guidelines
To seek mutual benefit:
Win the private victory first
Avoid the tumor twins: competing and comparing 4 95
Habit
Think Win-Win

19. Desired Results Guidelines Resources Accountability Consequences
Win-Win Agreements
Desired Results
Guidelines
Resources
Accountability
Consequences 4 96
Habit
Think Win-Win

20. Video
Win-Win Agreements 4 96
Habit
Think Win-Win

21. Win-Win Systems
For win-win to work inside a team or an organization, the systems need to support it: training, planning, communication, budgeting, information, compensation. 4 99
Habit
Think Win-Win

22. Teach to Learn 4
100–101
Habit
Think Win-Win

23. Resources Franklin-Covey Signature Series Program
Mindset by Dr. Carol Dweck