1. MFSC - Pearl Harbor Moanalua Navy Services Center 4827 Bougainville Drive, Honolulu 4827 Bougainville Drive, Honolulu (808) 474-1999 NCTAMS PAC Satellite Office 500 Center St, Bldg. 392, Wahiawa (808) 653-0203 MFSC – Hickam 655 Vickers Ave (Bldg 1105) JB Pearl Harbor-Hickam, HI 96853 655 Vickers Ave (Bldg 1105) JB Pearl Harbor-Hickam, HI 96853 (808) 449-0300

2. MILITARY FAMILY SUPPORT CENTERS X NCTAMS PAC Moanalua Navy Services Center 4827 Bougainville Drive, Honolulu MFSC HICKAM X X MFSC PEARL HARBOR

3. MFSC CUSTOMERS Priority is given to Navy and Air Force active duty and activated Navy and Air Force Reservists, second priority is given to family members of these service members. Priority is given to Navy and Air Force active duty and activated Navy and Air Force Reservists, second priority is given to family members of these service members. Most classes are open to active duty, reserve, retired personnel, family members and Department of Defense employees. Most classes are open to active duty, reserve, retired personnel, family members and Department of Defense employees.

4. MFSC PROGRAMS Provide service members and their family members with: Deployment Support and ReadinessDeployment Support and Readiness Counseling and SupportCounseling and Support Career Support and RetentionCareer Support and Retention Information and Referra lInformation and Referra l

5. DEPLOYMENT AND READINESS Deployment Support Deployment Support EFMP EFMP Life Skills Education Life Skills Education Mobilization and Repatriation Mobilization and Repatriation Ombudsman Ombudsman Relocation Assistance Relocation Assistance

6. Pre-deployment briefings for single and married personnel: Emotional aspects of deploymentEmotional aspects of deployment MFSC overviewMFSC overview Financial planning for deploymentFinancial planning for deployment Puppet show for childrenPuppet show for children DEPLOYMENT SUPPORT Return and Reunion : MFSC staff members are available to provide reunion briefs at remote locations, dockside or during transit between portsMFSC staff members are available to provide reunion briefs at remote locations, dockside or during transit between ports

7. IA Pre-Deployment Brief IA Pre-Deployment Brief IA Resource Fair IA Resource Fair IA Transition Group IA Transition Group Family Support Family Support Family Readiness Events Family Readiness Events Command IA Coordinator (CIAC) Forum Command IA Coordinator (CIAC) Forum INDIVIDUAL AUGMENTEE PROGRAM Deployed and /or Remote Assigned Sailors/Airmen

8. UNITED THROUGH READING One of the most difficult things a child can experience is having a parent deployed to a war zone for an indeterminate period of time. The United Through Reading® Military Program helps ease the stress of separation for military families by having deployed parents read children’s books aloud via DVD for their child to watch at home.

9. GENERAL MILITARY TRAINING GENERAL MILITARY TRAINING Inquire about specialized GMTs for your command A Military Family Support Center staff member will provide training to your Command or at your Family Readiness Group meeting. Topics include: Anger /Stress Management Culture Brief Domestic Abuse Awareness Family Care Plan Managing Personal Finances Operational Stress Control Awareness Sponsor Training Suicide Awareness Time Management www.greatlifehawaii.com for a complete listing of GMTs

10. FAMILY LIFE EDUCATION PROGRAM Stress Management Anger Management Consultation

11. DoD EFMP (PL 106-402), SECNAVINST 1754.2C / AFI 40-701 : Requires mandatory enrollment of all family members with special needs such as medical, dental, mental health, developmental, or special education requirements of a chronic nature (six months or longer). The MFSC Exceptional Family Member Program (EFMP) Liaison can provide assistance with: Enrollment process Enrollment process Information and referrals Information and referrals Support and advocacy Support and advocacy Education and training Education and training Enrollment forms can be obtained at TAMC or JBPHH MFSC Enrollment forms can be obtained at TAMC or JBPHH MFSC

12. Three Ombudsman Assemblies: COMNAVREG HAWAII COMNAVREG HAWAII COMSUBPAC COMSUBPAC COMPATRECONWING TWO COMPATRECONWING TWO Assembly meetings every month Training: Basic training Basic training Advanced training Advanced training Certified Ombudsman Trainer Certified Ombudsman Trainer Course Course Recognition: Recognition: Ombudsman Appreciation Dinner Ombudsman Appreciation Dinner NAVY FAMILY OMBUDSMAN PROGRAM OF HAWAII

13. Key Spouse is a formal unit program that offers informal peer-to-peer/ Wingman support to families AIR FORCE KEY SPOUSE PROGRAM Training: Initial training Initial training Quarterly training Quarterly training Suicide Awareness Suicide Awareness True Colors True Colors Heart Link Heart Link

14. NAVY FAMILY READINESS GROUP (FRG)  FRG Leadership Training  FRG Advanced Training  FRG Meetings FAMILY READINESS=MISSION READINESS

15. RELOCATION ASSISTANCE PROGRAM Departure Services Smooth Move WorkshopSmooth Move Workshop Home Buying Skills WorkshopHome Buying Skills Workshop Information and on-line resourcesInformation and on-line resources Arrival Services Updated information JBPHHUpdated information JBPHH INDOC (Newcomers Orientation)INDOC (Newcomers Orientation) Sponsor ProgramSponsor Program Aloha TourAloha Tour Welcome Aboard PacketsWelcome Aboard Packets Loan Closet: MFSC - Hickam 655 Vickers Ave (Bldg 1105) PCS ordersPCS orders ID cardID card

16. Military Family Support Center: Partners with the Navy and Air Force Reserve Center to provide briefings on the services available to activated reservists and their family membersPartners with the Navy and Air Force Reserve Center to provide briefings on the services available to activated reservists and their family members Maintains a current listing of informational websitesMaintains a current listing of informational websites Acts as a central point of contact for relocated familiesActs as a central point of contact for relocated families MOBILIZATION AND REPATRIATION

17. Clinical Counseling Clinical Counseling Family Advocacy Program Family Advocacy Program Sexual Assault Prevention and Response (SAPR) Program Sexual Assault Prevention and Response (SAPR) Program Civilian Employee Assistance Program (CEAP) Civilian Employee Assistance Program (CEAP) Mass Casualty / Disaster Preparedness Mass Casualty / Disaster Preparedness New Parent Support / Home Visitation Program New Parent Support / Home Visitation Program COUNSELING AND ADVOCACY

18. CLINICAL COUNSELING Crisis Intervention for Individuals & Families Assessments & Referrals to Military & Civilian Agencies Individual, Marital, Couple & Family Counseling - Stress/Anger - Suicide/Life Crisis - Couple/Family Relationships - Occupational concerns - Adjustment/phase of life problems - Loss/grief - Physical/sexual abuse Groups - Adults Molested as Children - Couples Communication - Skills Development - Breaking Up Is Hard To Do! - Parenting

19. PreventionIdentificationEvaluation Intervention Intervention Treatment Treatment Follow-Up Follow-Up Reporting Reporting of: of: Domestic Abuse Domestic Abuse Child Abuse & Neglect Child Abuse & Neglect FAMILY ADVOCACY PROGRAM

20. REPORTING GUIDANCE DoD Directive 6400.1 SECNAVINST 1752.3A /AFI 40-301 CHILD ABUSE: “ALL DOD PERSONNEL MUST report any incident or suspected incident of child abuse occurring on a military installation, or involving persons eligible for FAP services, to the local FAR.” Call FAP Intake Worker @ 474-1999 or Child Protective Services, 832-5300 (24/7)

21. PREVENTION AND SAFETY ARE PRIMARY GOALS OF FAP MFSC counseling and classes can improve family life and help prevent domestic and child abuse. MFSC counseling and classes can improve family life and help prevent domestic and child abuse. Restricted Reporting Restricted Reporting

22. JOINT MILITARY FAMILY ABUSE SAFE HOUSE JOINT MILITARY FAMILY ABUSE SAFE HOUSE Confidential location for victims of Domestic Violence accessible through Victim Advocates or the Family Advocacy Program by calling: Confidential location for victims of Domestic Violence accessible through Victim Advocates or the Family Advocacy Program by calling: 474-1999 and asking for a 474-1999 and asking for a Victim Advocate during duty hours, or the After Hours Crisis Cell at 590-7719

23. SEXUAL ASSAULT PREVENTION AND RESPONSE (SAPR) PROGRA M  Sexual Assault PREVENTION  SAPR Command Liaison/POC/DCC Training  SAPR Victim Advocate Initial Training  Sexual Assault Prevention & Response GMT  SAPR Refresher Trainings (trained SAPR Command Personnel and SAPR Victim Advocates)  All afloat/deploying commands are required to have trained Victim Advocates  Victim INTERVENTION Program  SAPR provides 24 hour victim assistance to Navy and adult family members who have been sexually assaulted.  If you are a victim of sexual assault call - SAPR EMERGENCY PHONE (808) 722-6192 / (808) 551-1452 (PMRF Barking Sands)

24. SEXUAL ASSAULT PREVENTION AND RESPONSE (SAPR) PROGRAM  Confidentiality Reporting Restricted Reporting – Active Duty AND Family Member 18 years and older who are victims of sexual assault can choose Restricted Reporting and receive medical, counseling, and advocacy services without command or law enforcement involvement. Victims of sexual assault must report to specified persons: Sexual Assault Response Coordinator (SARC), SAPR Victim Advocate, Healthcare Provider, or Chaplain. Restricted Reporting – Active Duty AND Family Member 18 years and older who are victims of sexual assault can choose Restricted Reporting and receive medical, counseling, and advocacy services without command or law enforcement involvement. Victims of sexual assault must report to specified persons: Sexual Assault Response Coordinator (SARC), SAPR Victim Advocate, Healthcare Provider, or Chaplain. SAPR Victim Advocates will explain and assist victims of sexual assault with completing the Navy Victim Preference Statement. SAPR Victim Advocates will explain and assist victims of sexual assault with completing the Navy Victim Preference Statement.

25. CIVILIAN EMPLOYEE ASSISTANCE PROGRAM (CEAP) Federal civilian employees may self-refer or be referred by managementFederal civilian employees may self-refer or be referred by management Provides problem identification, assessment, short-term counseling & referral to local community agenciesProvides problem identification, assessment, short-term counseling & referral to local community agencies Consultation with a CEAP Counselor is confidential.Consultation with a CEAP Counselor is confidential.

26. Military Family Support Center: Is one component of the multi-disciplinary COMNAVREG HI Disaster Response TeamIs one component of the multi-disciplinary COMNAVREG HI Disaster Response Team Establish a 24-hour Family Assistance Center (FAC) providing information, referral, & clinical counselingEstablish a 24-hour Family Assistance Center (FAC) providing information, referral, & clinical counseling Staff members are trained in Operational Stress Control and are able to provide various crisis management processes to first responders & othersStaff members are trained in Operational Stress Control and are able to provide various crisis management processes to first responders & others MFSC prides itself on its ability to immediately respond to the needs of our communityMFSC prides itself on its ability to immediately respond to the needs of our community MASS CASUALTY / DISASTER PREPAREDNESS

27. NEW PARENT SUPPORT / HOME VISITATION PROGRAM Provides voluntary home visitation for expectant parents and parents of children birth to 3 years Provides voluntary home visitation for expectant parents and parents of children birth to 3 years Provides information, support, and resources on parenting, and referrals when needed Provides information, support, and resources on parenting, and referrals when needed Goals: parents more prepared, more confident, less stressed, and have improved relationship with child Goals: parents more prepared, more confident, less stressed, and have improved relationship with child

28. BOOT CAMP FOR NEW DADS Bringing Out the Best in New Fathers Participants Rookie: Fathers-to-be (first time) Rookie: Fathers-to-be (first time) Veteran: New dads (dads with 2-4 month old babies) Veteran: New dads (dads with 2-4 month old babies) 2-4 month old babies 2-4 month old babies Coach: (group facilitators and active duty or family member dads) Coach: (group facilitators and active duty or family member dads) Call ext 6102 to volunteer to coach

29. CAREER SUPPORT AND RETENTION Transition Assistance Transition Assistance Family Employment Readiness Program Family Employment Readiness Program Personal Financial Management Personal Financial Management Volunteer and Retired Activities Volunteer and Retired Activities Community Service Community Service

30. TRANSITION ASSISTANCE MANAGEMENT PROGRAM (TAMP) 1991 National Defense Authorization Bill mandated the Transition Assistance Program. MFSC offers the following services: Separation TAP & Retirement TAP Seminars Separation TAP & Retirement TAP Seminars Register through the Command Career Counselor 1 year prior to separation 2 years prior to retirement Individual Consultation Individual Consultation Transition Benefits and Services Job Search Methods Resume critique

31. 1 st Term Accelerator Workshops (CONSEP) 1 st Term Accelerator Workshops (CONSEP) Mid-Career Workshops (CONSEP) Mid-Career Workshops (CONSEP) Job Listings Job Listings Resource Library Resource Library Company Recruitments Company Recruitments TRANSITION ASSISTANCE MANAGEMENT PROGRAM (TAMP)

32. FAMILY EMPLOYMENT READINESS PROGRAM (FERP) Resume Workshop Resume Workshop Interviewing Skills Interviewing Skills Company Recruitments Company Recruitments Career Exploration Career Exploration Job Fairs Job Fairs Starting Your Own Business Starting Your Own Business Federal and Private Sector Federal and Private Sector Resume Critique Resume Critique

33. Computer Resource for your Employment and Relocation Needs Computer Resource for your Employment and Relocation Needs MFSC – Pearl Harb or  Hours of Operations  Monday through Thursday, 0730 – 1645  Friday, 0730 – 1545  Job Search  Software to assist with doing your resume  Internet to assist with your job search  Relocation  Mapquest  Internet to search new destination CLIENT RESOURCE CENTER

34. JOINT EMPLOYMENT MANAGEMENT SYSTEM (JEMS) Joint military venture to support commanders' goals to attract and retain high-caliber military personnel by offering a quality resource tool to improve family income and satisfaction through increased opportunities for employment. JEMS is an advocate for job seekers from the military community and serves as a central point of contact for businesses to reach these job seekers. JEMS produces an on-line job bank for jobs in Hawaii and sponsors an annual job fair. Active Duty and DoD Civilians Retirees Family Members WWW.JEMSJOBS.COM

35. PERSONAL FINANCIAL MANAGEMENT Accredited Counselors available for service members and their families with financial concerns on Savings and Investments / Thrift Savings Plan Savings and Investments / Thrift Savings Plan Car Buying Car Buying Thrift Savings Plan Thrift Savings Plan Division Officers Financial Leadership Seminar Division Officers Financial Leadership Seminar $Million Dollar$ Sailor (two-day class) $Million Dollar$ Sailor (two-day class) $Million Dollar$ Spouse (two-night class) $Million Dollar$ Spouse (two-night class) ‘Til Debt Do Us Part (couples) ‘Til Debt Do Us Part (couples) Financial Planning For Retirement Financial Planning For Retirement Command Financial Specialist Training Command Financial Specialist Training Full Steam Program (pay off debts) Full Steam Program (pay off debts)

36. SCHOOL LIAISON SERVICES Serves as SME on all school related issues (public, private, and home school) Serves as SME on all school related issues (public, private, and home school) Assists Navy and Air Force families transition into Hawaii’s school system Assists Navy and Air Force families transition into Hawaii’s school system Supports the Navy and Air Force Home School Group Supports the Navy and Air Force Home School Group Participates in Joint Venture Education Forum (JVEF) Participates in Joint Venture Education Forum (JVEF) Coordinates the School Partnership Program Coordinates the School Partnership Program The ultimate goal of School Liaison Services is to: Ease transfers between schools for military children/youth Ease transfers between schools for military children/youth Maximize opportunities for educational enrichment and academic success Maximize opportunities for educational enrichment and academic success For more information call 474-1999 or 449-1557 at Hick am

37. INFORMATION AND REFERRAL (I&R) Military and Civilian Resource Information and Referral Data BankMilitary and Civilian Resource Information and Referral Data Bank Leisure Time ActivitiesLeisure Time Activities Spouse Information and AssistanceSpouse Information and Assistance

38. Free 24-hour information and referral service: - Parenting and child care- Education services - Relocation information - Crisis support - Civilian legal advice- Elder care health and wellness - Financial information and counseling Offers practical solutions, background information, and advice via telephone, e-mail, or the web. Designed to augment existing military support activities, assist service members and their families with personalized customer service and referral, and link customers to key military resources, web pages, and call centers. www.militaryonesource.com Phone 1-800-342-9647 MILITARY ONE SOURCE

39. Gives opportunities to explore new careers and update skills Gives opportunities to explore new careers and update skills Develops creativity and expertise in areas of personal interest Develops creativity and expertise in areas of personal interest Develops a network with new people in interesting and varied settings Develops a network with new people in interesting and varied settings Leads to prospective jobs Leads to prospective jobs www.volunteerhawaii.org www.volunteerhawaii.org MFSC VOLUNTEER PROGRAM

40. RETIRED ACTIVITIES OFFICE (RAO) Call ext 6317 Staffed by volunteers from the military retiree community  Staffed by volunteers from the military retiree community  Provide assistance to retirees, their survivors and family members in obtaining their rights and benefits in obtaining their rights and benefits  Counsel service members on the Survivor Benefit Plan  Distribute newsletters to 7,000 retirees in the Pacific area  Annual RAO Seminar offered on the first Saturday in November

41. www.greatlifehawaii.com MFSC Pearl Harbor Moanalua Navy Services Center 4827 Bougainville Drive, Honolulu (808) 474-1999 MFSC Hickam AFB Airman and Family Readiness655 Vickers Ave (Bldg 1105) JBPHH, HI 96853 (808) 449-0300