1. Total Safety 2012 TCC/ACIT EHS Seminar June 5, 2012 Total Safety – Best Practices

2. Challenge Process Voluntary Protection Program

3. OSHA Challenge Process 2 Total Safety – U.S.A. 06 04 12 HI AK OSHA STAR State Planned STAR State Planned OSHA Challenge Total Safety

4. Subject Matter Expert (SME) Program Performance Training

5. 4 Subject Matter Expert (SME) Program SME Program Workers who participate in the Work Instruction Performance Training Process, through increased knowledge and experience, can earn qualifications along a hierarchical course. As a worker gains experience and knowledge the process allows for elevated designations and responsibilities. The SME process encourages workers to gain experience and expertise in assigned job tasks. The process also helps to prepare workers for increased responsibilities and leadership positions within a Job Family and all of Total Safety. All regions and districts of North America have trained and experienced Subject Matter Experts able to instruct other employees on Total Safety’s Best Practices. Qualified Person SME Trainee JOB READY AUTHORIZED TRAINERLEADER MENTOR LEARNER

6. Beyond Compliance Training Management System

7. 6 Complete management of Learning System through validation of training events and management of employee required matrices. Empowers employees/supervisors to properly manage their positional requirements. Training Record Management All completed records are validated and logged through Regional Training and Quality Coordinators. Refresher emails are delivered at pre-determined times to select individuals. All validated training events have completion documentation attached to record. Report Capability Multiple report capability. Data can be mined and reported in a variety of formats. Training Profiles (Matrix) 200 position profiles by location created. Profiles are dynamic and can be easily changed to reflect new requirements. Course Management Ability to establish and manage courses; Add course description and objectives; Assign training providers. Organization (Personnel) Regional Training and Quality Coordinators in place to facilitate training at regional level.

8. Safety Scorecard Management Accountability

10. Safety Score Card – improves leadership and performance Lead/Attend Monthly Safety Meeting Visible and vocal safety leadership by being present at monthly safety meetings. Attendance counts 10% monthly Focus Inspection Inspection checklist prepared by HSE and utilized by management monthly. Compliance items that OSHA would be looking for. Attendance counts 10% monthly SAFE Card Observations ∙ Each Manager and Supervisor will turn in 4 SAFE Cards per Month. ∙ Each SAFE Card will be worth 5 percentage points on your score card for a total possible of 20%

11. Safety Score Card – improves leadership and performance Recordable Manager or supervisor will be held accountable to focus on ZERO Accidents (Stop Pain & Suffering) each recordable counts 20%. First Report Completed Within 24 Hours Manager or supervisor must be proactive in investigating a safety mishap and completing the First Report Form within 24 hours of the occurrence. Completion with immediate corrective action counts10%. Normal FFR Closed Within 5 Working Days Normal FFR’s that do not require a detailed investigation will be closed out within 5 working days from its initiation. Non completion counts 10%. At Fault MVA Manager or supervisor must be proactive in reducing the number of MVA by focusing on preventive measures. Each MVA counts 20%.

12. Shield of Rights & Commitment Coin Worker’s Rights & Commitment

13. Shield of Rights 12

14. Safety Moment – Our Commitment 13 “COMMITMENT COIN” Each employee is presented with a coin to keep in their pocket to serve as a reminder of their shield of rights. The Right to STOP THE WORK The Right to a Safe Workplace The Right to Voice Concerns The Right to Receive Skills Training The Right to Safe Equipment and Tools The Right to Access Management

15. Safety Sharing – Stops Pain & Suffering Questions?