1. Chapter 7
Followership

2. Chapter Objectives
Recognize your followership style and take steps to become a more effective follower.
Understand the leader’s role in developing effective followers.
Apply the principles of effective followership, including responsibility, service, challenging authority, participating in change, and knowing when to leave.
Implement the strategies for effective followership at school or work.
Know what followers want and contribute to building a community among followers.

3. Critical and Uncritical Thinking
Thinking independently and being mindful of the effects of one’s own and other people’s behavior on achieving the organization’s vision.
Uncritical Thinking
Failing to consider possibilities beyond what one is told; accepting the leader’s ideas without thinking.

4. Ex. 7.1 Followership Styles
Independent, critical thinking
Alienated
Effective
Passive
Pragmatic Survivor
Active
Passive
Conformist
Dependent, uncritical thinking

5. Ex. 7.2 The Maturity Continuum
Sharpen the Saw
Interdependence 5 6
Seek First to Understand Then to be Understood
Synergize
PUBLIC VICTORY
Think win-win 4
Independence
Put First Things First 3
PRIVATE VICTORY
Begin with the End in Mind
Be Proactive 1 2
Dependence

6. Sources of Follower Power
Personal Sources
Knowledge
Expertise
Effort
Persuasion
Position Sources
Location
Information
Access

7. Ex. 7.3 Ways to Influence Your Leader
Be a Resource for the Leader
Determine the leader’s needs.
Zig where the leader zags.
Tell leader about you.
Align self to team purpose/vision.
Help the Leader Be a Good Leader
Ask for advice.
Tell leader what you think.
Find things to thank leader for.
Build a Relationship
Ask about leader at your level/position.
Welcome feedback and criticism.
Ask leader to tell you company stories.
View the Leader Realistically
Give up idealized leader images.
Don’t hide anything.
Don’t criticize leader to others.
Disagree occasionally.

8. Ex. 7.4 Rank Order of Desirable Characteristics
Desirable Leaders Are
Honest
Forward thinking
Inspiring
Competent
Desirable Colleagues (Followers) Are
Honest
Cooperative
Dependable
Competent

9. Ex. 7.5 The Feedback Process
Observation
Follower misses deadlines repeatedly.
Development
Follower given training in self-management, team allocated work based on personal skills.
Assessment
Follower lacks self-management skills.
Consequences
Team members resent delays to team projects.

10. Dialogue
A type of communication in which each person suspends his attachment to a particular viewpoint so that a deeper level of listening, synthesis, and meaning evolves from the whole community

11. Communities of Practice
Made up of individuals who are informally bound to one another through exposure to a similar set of problems and a common pursuit of solutions