What Makes Me Different … ? Process, Methods, Techniques, Data,Logic Culture, Behaviour, Engagement Ways of Working Some consultants are very good with understanding your data, your overall business processes and methods, and your business environment, and suggesting improvements … Some consultants are very good with understanding your people, your business partnerships, customers and suppliers, how you manage the work, and how you behave together … MY MAIN MARKET IS PEOPLE WHO KNOW THAT THEY NEED BOTH: - Who recognise that changing processes without ensuring that people are onboard, and kept properly motivated, consulted and informed will not work well. But nor will empty “culture” change.
How might an engagement look ? Each engagement / project structure needs to be appropriately tailored to you, your particular organisation, and its particular needs, however there are some common themes to this. It does need to be defined as well as it can be at the start, even though it is often possible to successfully adapt programme structures in the light of experience a few weeks or months in … Key Phases : Startup, Investigation, Prioritisation, Problem-solving/Design, Delivery, Review Startup=establishing overall goals, critical success factors, risks, resources, methods Investigation= reviewing options for addressing the key goals Prioritisation= agreeing what to actually do, for next x months Problem-solving/Design = investigating the detail on specific issues, usually with your people involved in that, and agreeing specific detailed proposals Delivery = implementing changes within your business, and tracking results Review = assessing outcomes and sharing learnings
Initialisation & Deep Overview Initialisation & Deep Overview Investors/ Finance Investors/ Finance Product Promotion, Price and Distribution Promotion, Price and Distribution Operational Production Operational Production Partnerships Development and Innovation Practice Development and Innovation Practice Tools, Systems, Utiliities, Vehicles Communications, Project Management Workflow Control Culture and Behaviour Administration Governance, Management, Strategy Top Level Diagnostics One or more suites of questions/prompts can be used to help kick things off …