1. Web Pricing
User Manual

2. Defense Commissary Agency Vendor Price Change system
Log on with your Address that you have registered with Web Pricing
Enter your password here
LOG ON

3. Main Menu displayed when first signing on Web Pricing

4. Edit My Account to verify your information is updated and to change your password
Click here to verify all your account information is Current

5. Review and make necessary changes to your profile you may also change your password here as well
Review your information and correct any information that needs to be updated or is incorrect.
Enter your current password
Enter your new password
Confirm new password
Change password

6. Once you have changed your password you will see the message below in RED

7. From the Main Menu you can make Price Change requests
Click here to submit Price Change

8. This screen allows you to select your PIIN
Select PIIN from drop down menu
Continue

9. Select the Region you are updating
Select REGION from drop down menu
Continue

10. Select the item(s) you would like to change
Select Product (s) to change
Continue

11. Select the Effective Date and future Price of the item(s)
Select Effective Date from Drop down
Enter the NEW Price
Continue

12. Review your changes Review effective date Review future amount
GO back to make a correction if necessary
Submit price change
Continue

13. Note your TCN for the Price Change you have submitted for tracking purposes
and verify your Price Change Status by Selecting search Price Change History
Select to review your Price Change request Status

14. Search History allows you to look up changes by TCN, Effective Date or Advanced Search
Enter your TCN number here
Search
Look up by Effective DATE
Search
Click here for more search options

15. Search by TCN results are shown below

16. Search by Effective Date results shown below

17. Date Range, Status, Result output order, restrict by text search
Advance Search Options
Date Range, Status, Result output order, restrict by text search
Enter date range you want to search
Enter the effective dates for your search
Select appropriate status you are searching
Select the output order

18. Advance Options Search Results shown below
Click here for new search

19. The following pages will illustrate the various error or warning messages you may encounter while using Web Pricing and how to fix them.

20. This error indicates an invalid password logon combination
Please retype your and password

21. Search History
While searching utilizing the TCN feature if you do not enter a TCN number you will receive this message
GO back and enter a TCN number
You must enter a valid Date if not you will receive this error and need to
GO Back and enter a Valid Date

22. Price Changes
When making a Price Change you will need to enter the PIIN number
GO back and enter your PIIN number
When making a Price Change you will need to enter the DoDAAC
GO back and enter your DODAAC

23. When making a Price Change you will need to select your item(s) that you would like a price change on
GO back and select your item(s)
When making a Price Change you will need to select your Effective Date
GO back and select your Effective Date

24. When making a Price Change if you make a change that is more than a 25% difference you will receive this warning
Please reverify the price change you are requesting.
GO back to make a correction if necessary
Submit price change
Continue

25. Helpful Hints
After 30 minutes of inactivity on any web page, you will automatically be logged out.
After your price change is confirmed, record the Transaction Control Number (TCN).
This number can be used later to check the status of that particular transaction.
Please use the Search History option to check the status of each of your price changes.
Status will be one of the following:
Approved - your price change has been approved
Rejected- your price change was rejected
Submitted -your price change has been submitted, but not yet processed
Received and In Process - your price change has been submitted, and is being processed by DeCA computer systems
Not Processed Due to Internal Error- there was an error with your price change that
prevented it from being processed successfully. Price changes in this status
need to be resubmitted; if the error persists, contact Customer Support.
Web Pricing System has been tested with Internet Explorer 7 and above.

26. Account Security Guidelines
User accounts are locked after 3 failed login attempts.
User accounts are locked after 30 days of inactivity.
User accounts are disabled after 60 days of inactivity.
User accounts are deleted after 90 days of inactivity.
User account passwords expire after 60 days.
Remember to login on a regular basis to keep your account active and to avoid any adverse action being taken against your account.

27. Contact Information
Need assistance with registering to Web Pricing?
Forgot your password?
Questions on how to use Web Pricing?
Problems submitting price changes?
During business hours contact
Shirley (804) x48312
Diana (804) x48369
Toll free help after hours