Presentation on theme: "Doctors and leadership: oil and water?"— Presentation transcript:
1 Doctors and leadership: oil and water? Richard SmithEditor, BMJ
2 What I want to talk about Examine leadershipLook at why leadership is problematic for doctorsDescribe two examples of outstanding doctor leaders
3 What is leadership?There is no simple definitionMy working definition is that leaders have two main tasks:To set a path, goal, or vision for the people who are being led.To motivate people to pursue and eventually achieve the goal.
4 What sort of goal do I mean? To put a man on the moonTo defeat Germany in the Second World WarTo create a national health service in BritainTo improve the management of patients with hypertension in a general practiceTo reduce waiting times in emergency departmentsAll of these tasks have to be done with others - and that is true of most important tasks
5 Studies of leadershipUntil the late 40s the belief was that leaders were born not made and had particular traits: intelligence, extraversion, etc.From the late 40s until the late 60s the central belief was that it was how leaders behave that mattered. It was a question of style. As such it could be learnt.
6 Studies of leadershipFrom the late 60s until the early 80s the idea was that leadership depended on the situation in which leaders found themselves. Some would be good for some circumstances but not for others.Since the early 80s the central idea is that leaders need vision and charisma and that leading and managing are different.
7 Characteristics of charismatic leaders Charismatic leaders through role modelling "represent the values and beliefs to which they want followers to subscribe"They build positive images and express ideas that appeal to followers ideologicallyThey set high expectations and are confident that followers can reach themThey arouse emotional responses in followers relative to achieving the goals
8 Managers and leaders are different Power is potentially dangerous, and so large organisations have developed a collective managerial ethic that stifles imagination and creativity.Abraham Zaleznik, Harvard Business Review
11 Max DePreeA dollar invested in Herman Miller in 1975 worth $ in 1986"Great leaders have the strength to abandon themselves to the wild ideas of others.""The art of leadership is liberating people to do what is required of them in the most effective and humane way possible."
12 Max DePree"Leadership is an art, something to be learned over time, not simply by reading books. Leadership is more tribal than scientific, more a weaving of relationships than an amassing of information."
13 Warren Bennis:"Leaders do the right things, managers do things right.""The traditional view of leadership is to get people to do what needs to be done. I say it's getting people to want to do what needs to be done."
14 Warren Bennis "Failing organisations are overmanaged and underled." "Organisations decline because people forget what is important."
15 Nelson Mandela“I am not a leader I’m a servant.”
16 Empirical studies on leadership VisionCommunicating the vision.Empowerment - giving and sharing power not restricting itTrustWorking with others
17 Doctors' problems with leadership Doctors are used to working primarily as individuals. Guard their independence jealously They value autonomy highly - but leadership is about working with others.
18 Doctors' problems with leadership Doctors and power: when I use the word power who do you of?
25 Doctors' problems with leadership Doctors feel uneasy about power. Think of it negatively.At the same time they are often unwilling to cede power - something that is important in empowering and leading. They are wary of abandoning control to others - yet that is what leadership is often about
26 Doctors' problems with leadership Would think it presumptuous to set a vision for an organisationAre not used to systems or organisations anywayHave little experience of setting strategy. Have difficulty seeing the broader pictureAre awkward with teams. Too inclined to try and dominate them rather than lead them.
27 Doctors' problems with leadership To used to telling people (patients) what to do rather than inspiring or empowering themAre driven by science and suffering to behave tactically and reactively rather than strategicallyAre too fond of hierarchiesThey are wary of expressing emotion in themselves
28 Doctors' problems with leadership Are inclined to be analytic rather than creative, imaginative, and sympatheticPoor at manipulating symbols and creating organisational excitementAre often poor communicatorsThey are happier with puzzles rather than problems
29 Doctors' problems with leadership Doctors for these reasons have problems being leaders and being led"Leading doctors is like herding cats." Warren BennisThe University of Hell“There is no kingdom too small for a doctor to be king of.” John Green
30 Do doctors’ problems with leadership matter? Doctors have created organisations that are hard to lead and have a tendency to elect compromise candidates and deliberately avoid those who might display leadership.This is important because--worldwide--they are too often reacting, usually negatively, to the ideas of others rather than taking the lead, helping to move things forward
33 Max RosenheimBorn in 1908, educated at Cambridge and UCH. Served in the RAMC during the war.Joined the department of medicine in 1946 and became professor of medicine in Developed an outstanding department.Became president of the RCP in 1966 and was president until He mobilised the college so that it could speak for the country as a whole.
34 Max RosenheimHe made it more responsive to the young and to the regions. The number of fellows increased by 1000 during his time.He particularly developed postgraduate education in the college.He brought the three colleges together and created the MRCP (UK).He created the Faculty of Community Medicine.Died in 1972
35 Max Rosenheim: visionHe had a vision of a much expanded and more responsive and influential RCP and of improved PG education.He had an "indomitable sense of purpose once his mind was made up.""He usually had a very clear idea of what conclusions a committee was going to reach even while he was making his short neutral introductory remarks."BMJ obit says he "introduced a wind of change into the RCP and transformed it with tremendous results."
36 Max Rosenheim: communication and trust Communication - travelled all over the country, never refused an invitation.Tremendous energyTrust - ”He was able to engender complete trust.""Such was his personality that it generated intense loyalty."
37 Max Rosenheim: empowerment Demonstrated empowerment by giving away power to Faculty of Comunity Medicine, Scottish colleges, new fellows, regions, and the young.The essence of empowerment is that by giving away power you increase the total sum of power - and, as the leader, your own power.
38 Max Rosenheim: working with others ”In his unit he was like a father with his children, proud when they did well and not jealous.""Max's great strength lay in his warm friendliness and his capacity to get others not only to work well together but to believe that they were helping to shape decisons."
40 Iain ChalmersFounder of the Cochrane Collaboration, now a worldwide movement that is transforming healthcareAs a young doctor, worked for a spell in PalestineOnce an obstetrician in Wales; became worried that much of what he was doing might be harmfulLearnt epidemiologyFounded National Perinatal Epidemiology Unit, the forerunner of CochraneNow moving into criminal justice, education, and medical history
41 Iain Chalmers: visionA vision of medical interventions being based firmly on evidence, particularly to avoid the harmfulA vision of how this might be achieved, through a worldwide collaboration
42 Iain Chalmers: communication and trust A relentless communicator--both through journals and the like and with individualsTrusted absolutely: will tell you what you don’t want to hear, in the nicest but most persistent way
43 Iain Chalmers: empowerment and working with others The original “Tom Sawyer”--get others painting the fence and then sleep“If you don’t mind who gets the credit there is no limit to what you can achieve.” Mark TwainHas created a worldwide networkAn unequalled ability to expect and get the best from people and to make sure they get the credit for what they have done
44 Conclusions Leadership is important to effect change Leadership is primarily about setting a vision and motivating people to want to achieve the visionCommunicating the vision, building trust, empowering people, and working in teams are also importantLeadership and management are different
45 ConclusionsDoctors have problems with leadership, both leading and being ledBut there have been and are outstanding examples of doctors leadingLeadership is not entirely inborn but nor can everybody learn to lead.As a profession we need to think more about leadership and encourage the development of doctor who can lead - or at least not stand in their way.