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DISC Understanding, Appreciating and Adapting Your Communication Style.

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Presentation on theme: "DISC Understanding, Appreciating and Adapting Your Communication Style."— Presentation transcript:

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2 DISC Understanding, Appreciating and Adapting Your Communication Style

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4 Learning objectives Identify the observable behaviors of the four DISC styles Have an understanding of your Work DISC style and the style of each of your team members Learn how to adapt your style so that you improve your communication effectiveness Take away tips for better communication among the styles

5 Outline What is DISC? Interpret your Graph and Appreciate Strengths (Page 5) Explore your team Graph (handouts) Group Activity for Sharing your Summary (Page 12) Application: Adapting & Understanding (Page 23)

6 History of DISC William Moulton Marston Ph.D. (1893 - 1947)

7 The Platinum Rule Treat others the way they want to be treated. --Tony Alessandra, Ph. D. Author of People Smart in Business: Using the DISC Behavioral Styles Model to Turn Every Business Encounter Into a Mutual Win 7

8 DISCself Report 8 Ginger Snap

9 Visiting 4 Countries 9 Your native language (or style) remains most familiar Learn how to flex when you are in “country” D, I, S, C I nteract I nteract Driver Spokesperson Professor Scientist D ominant S teady C ompliant

10 If you are traveling to the countries of DISC… 10 why not speak the language?

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16 16 eGraphs 1. Focus on Graph II Natural 2. Circle your highest point(s) Work - Specific See Page 5 of your report Overall - Preferred Adapting Style Graph I Natural Style Graph II D I S CD I S C Sample Graphs

17 17 Divide & Conquer Now each style moves to a corner of the room. C D I S

18 18 Graphs- Energy Line Energy Line: Energy Line - Points above Energy Line gives us energy. 5 Page 5 of your report

19 19 D IS C Energy Line Profile – Determined by highest plotting points above Energy Line. Primary Behavior - In CAPITAL LETTERS. D = Dominant Driver Behaviors Pace - Fast, Decisive Priority - Task/Goal Page 5 of your report Graphs Defined

20 20 D I S C Energy Line I = Interactive Spokesperson Behaviors Pace - Fast, Spontaneous Priority - People Page 5 of your report Graphs Defined

21 21 D I S C Energy Line S = Steady Professor Behaviors Pace - Slower, Relaxed Priority - Relationship Page 5 of your report Graphs Defined

22 22 D I S C Energy Line C = Compliant Scientist Behaviors Pace - Slower, Systematic Priority - Task Page 5 of your report Graphs Defined

23 23 Similar Graphs - Comparison If both Adapting Style & Natural Style are similar - You tend to use same behavioral traits across environments. Job feels inline with how you would like to be communicating. = Page 5 Page 5 of your report

24 24 Different Graphs - Comparison If Primary Adapting & Natural Style are significantly different … Going out of comfort zone (style) to get job done. + Shows flexibility. __ If prolonged, can cause stress. Ask yourself – Any changes at work? = Page 5 Page 5 of your report

25 25 Page 5 D IS C D IS C Your individual graph Page 5 of your report

26 Your Team’s Style DICSDICS

27 The Foundation’s Style DICSDICS

28 28 Page 12 in your Report

29 29 Page 23 in your Report

30 “The task of the leader is to get his people from where they are to where they have not been.” -Henry Kissinger

31 31 Page 23 of your report

32 Be fast and decisive Support their goals and save them time Be businesslike and provide options with supporting analysis In writing be short and to the point Do it with conviction They need to know what it does, when, what it costs 32

33 “Our chief want is someone who will inspire us to be what we know we could be.” --Ralph Waldo Emerson

34 I - Action Plan 34 Page 23 of your report

35 I - Action Plan Do it with flair Save them effort Let them be visible and inspiring Be enthusiastic In writing be informal and dramatic Support their feelings It’s all about interaction and being spontaneous 35

36 “Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.” -General Colin Powell

37 37 Page 23 Page 23 of your report S - Action Plan

38 Be relaxed and pleasant Provide consideration to their feelings Focus on relationships and communication Be casual and cooperative Save them conflict In writing, be warm and friendly Let them know how things affect their personal circumstances 38 Page 23 S - Action Plan

39 “Now there are five matters to which a general must pay strict heed. The first of these is administration; the second, preparedness; the third, determination; the fourth, prudence; and the fifth, economy.” –Wu Ch’i (430-381BC)

40 40 Page 23 Page 23 of your report C - Action Plan

41 Use logic and accuracy Save them embarrassment Provide data and documentation Be precise and support the procedures In writing be detailed and precise Value their need for structure, tasks and processes 41 Page 23 C - Action Plan

42 How to Identify Another’s Profile 42 Page 15

43 43 1. Main learning points ? 2. What actions will you take? I nteract I nteract D ominant S teady C ompliant

44 DISC Closing Summary The Platinum Rule Style not Skill Pace—rapid or steady? Priority—people or goals? Understand my style--we’re all o.k.! Adapt your style for more successful communication

45 “Today the most useful person in the world is the man or woman who knows how to get along with other people. Human relations is the most important science in the broad curriculum of living.” --Stanley C. Allyn


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