2. MBE DBE WBE Certification Application Committee l MoDOT City of St. Louis MRCC PROGRAM PROCESS OR Application Request Appl Agency Specialist Agency Specialist Agency Specialist Agency Specialist Completed Application to Specific Agency OR Present Application Agency Specialist Agency Specialist Agency Specialist Agency Specialist Decision Communicate Decision/ Provide Information/ Request Information State of Missouri MBE WBE Approval OEO PROGRAM PROCESS Application TYPICAL CURRENT ENVIRONMENT  Multiple applications, iterations and approvals  Time consuming,redundant effort and prone to error  Administrative overhead becomes a limiting resource Metro Airports MSD

4. Log into the CERT module of B2Gnow (https://cert.smwb e.com/) Review applications Application is Paper? No Yes RECEIVE application PROCESS application Process application Continue to process existing applications (work oldest to newest) Enter new assignment into Work Management Spreadsheet New assignments? Review work list and any new assigned applications START CERTIFICATION FLOWCHART (certifying new, recertified, and reciprocal applications) Received physical documents missing from online application? YesNo Assign to a CCO END START PART 1 Yes No Meet certification guidelines? YesNoMaybe Conduct Site Visit Send Denial Letter Send Approval Letter STOP. Do not continue until all documents are received. Work with Legal on Denial Letter END PART 2 Publish to MWBE directory

5. GATEWAY ADVANTAGES Simplify the application interface for users – more applicants. Maintain unique agency qualification requirements and application formats. Maintain centralized, up to date on-line directory of certified DBEs, TGBs, MBEs and WBEs – more potential bidders. Track good faith efforts of prime contractors. Reallocate agency staff time to higher priority tasks.