1. 제목 From Victim to Victorious 개요 Nelson Mandela is one of the most outstanding moral and political leaders of our time. His life story is an epic saga of struggle, learning, and growing. It tells of a man whose idealism and hope have inspired a world prone to cynicism and pessimism. He once said, “I was in jail for 27 years, but my mind was never in jail.” During this session, the speaker will explore, through practical examples, the fundamental mindsets that made Nelson Mandela the person he is and how you can apply these principles to your own life. You will discover what is it that makes the great, great and how you can awaken the giant within. 학습목표 Apply eight characteristics to your personal and professional life that will awaken the giant within. Use one technique to adjust behavior and break your prison without bars 일시 5/7/2006 1:45 PM-3:00 PM Level 1 세션 No. SU317 강사 André Vermeulen 제목 Ten Strategies for Communicating in the C-Suite 개요 With analogies from popular classic movies, the speaker will share 10 guidelines for measuring your communication across functional lines and up and down the chain of command. You’ll learn how to build a culture of trust and loyalty with co-workers and internal clients. The principles provide strategies for anyone who wants to communicate clear messages, increase credibility, and build stronger personal and work relationships. You will walk away from this session with guidelines for deciding what to communicate, when to communicate, and how to communicate routine and highly sensitive messages. 학습목표 Encourage an information-sharing attitude that ensures complete, reliable, and timely departmental communications. Influence others using specific, focused communication. Shape messages as official communicators of executive goals, visions, and initiatives. 일시 5/7/2006 12:00 PM-1:15 PM Level 3 세션 No. SU212 강사 Dianna Booher PERSONAL & PROFESSIONAL EFFECTIVENESS

2. 제목 Secrets of a Theater Director: Inspiring Award-Winning Performance 개요 Theater directors are masterful in their ability to inspire award-winning performance from stage actors. In this session, a professional theater director will reveal 10 secrets for inspiring award- winning performance from the people in your personal and professional lives. The speaker will illustrate the 10 secrets with real stories from theater productions and with interactive exercises. Come prepared to play—you will be invited to perform as actors, designers, and technical crew. 학습목표 Use 10 secrets for inspiring award-winning performance in your own life. Apply the 10 secrets to universal leadership competencies. 일시 5/7/2006 3:30 PM-4:45 PM Level 2 세션 No. SU404 강사 Karen Willis 제목 Straight Executives Come Out in Support of GLBT Employees 개요 Straight executive sponsors for Gay Lesbian, Bisexual, and Transgender (GLBT) business groups from four major corporations will conduct a panel discussion about how their employees built a business case to institute GLBT learning and HR initiatives. The panel will cover four areas: employees, community, shareholders, and customers; you also will learn how these four corporations handled GLBT issues. 학습목표 Examine actions taken by four major corporations on GLBT initiatives. Plan what parts of theses strategies you will use in your company. Assess the needs of your GLBT employees through analysis of what did and did not work with these key executives. 일시 5/7/2006 1:45 PM-3:00 PM Level 2 세션 No. SU318 강사 Martin Finkle, Amy Zuckerman PERSONAL & PROFESSIONAL EFFECTIVENESS

3. 제목 Mastering Vendor Negotiations 개요 Learning and development professionals have to manage relationships across their organizations and with vendors on a daily basis. A key component of this role is the ability to negotiate effectively. This is especially true in a business climate where budgets are tight and employee development is essential to the company’s success—something that results in pressure to get the most out of every dollar. In this lively, hands-on session you will learn how to negotiate the best deals possible while preserving, if not improving, relationships with your vendors—even when those vendors are being extremely difficult. 학습목표 Learn a concrete set of skills to negotiate the best possible deals with vendors. Develop positive relationships with difficult vendors and support good negotiations. Prepare for and conduct all types of negotiations, including those within your organization. 일시 5/8/2006 2:15 PM-3:30 PM Level 3 세션 No. M219 강사 Michael Rosenthal, Donny Ebenstein 제목 Get Past the Myths About Copyrights and Trademarks 개요 Do you believe any of the following: You can copyright your book title. You can trademark your book title. If you mail a copy of your copyrighted work to yourself, you automatically have protection. You need a lawyer to handle copyright and trademark registrations. It’s OK to use 30- seconds of a movie clip without permission. You’ll never get caught if you steal someone else’s copyright protected work. If you agreed with any of the above, you’re in good company. There are many myths floating around regarding copyrights and trademarks, which can confuse and mislead HR, training, and performance professionals. It is time you got the truth that will help you become more effective and ethical in your work. 학습목표 Separate the truth from the myth. Protect your book titles and program titles. Register your copyrights and trademarks without a lawyer. 일시 5/8/2006 12:00 PM-1:15 PM Level 1 세션 No. M118 강사 Francine Ward PERSONAL & PROFESSIONAL EFFECTIVENESS

4. 제목 Courageous Leaps: Become a Lion In a World of Sheep 개요 What is the difference between lions and sheep? Lions make their own path; sheep follow the herd. Lions are the icon for courage, sheep for aimlessness. In this session, the speaker will reveal her eight-step method for becoming “You, The Actively Lion-Hearted.” You will receive a handout containing three of her steps and complete two in this session. In Step 1: Recall Your Own Courage, you will name a courageous act in your life that required you to go beyond your everyday behavior. Once you identify it, you will be guided to study that act carefully. As you do, data will emerge. You will discover some compelling things about yourself—most importantly, how you personally prepare to look fear in the face. You will take home Step 3: You Already Have Your Own Formula to complete individually. It will guide you to uncover your personal formula—your own secret sauce—for courageous behavior. Then you will complete part of Step 6: Keep Good Company. This step will show you how to identify who is populating your life right now and their impact on your behavior. Make no mistake, the people in your life—the ones you allow to influence you—have a great impact on how courageous you become and how much you influence change in your world. If you surround yourself with people who live fearfully and small, you likely will do the same. If you choose people who strive to live courageously and big, you probably will, too. This session is your opportunity to emerge as “You, The Actively Lionhearted,” equipped to undertake more and bigger daily acts of courage, at work and at home. You will leave with the tools to identify your personal courage formula and will want to play bigger in the world. Will you take that leap? 학습목표 Assess and increase your courageous behavior to take bigger leaps than you have before. Choose and tackle a situation in your life that you have previously been afraid to address. Develop a support and inspiration base from current and new associates. 일시 5/9/2006 1:45 PM-3:00 PM Level 2 세션 No. TU217 강사 Pam Walsh 제목 Three Deep Breaths: Skills for Peak Performance and Vitality 개요 Change is coming at us at unprecedented speed. In this information-overloaded, technology- exploded, relationship-eroded world, “burned-out” and “stressed out” are rapidly becoming the norm. In this session, the speaker demonstrates directly applicable skills to create a stress- resistant lifestyle and to increase energy and performance. You will learn to transform conflict into opportunity and stress into vitality. Experience mind-body skills for relaxation, heightened awareness, and clearer focus that will enhance your ability to achieve peak performance in any activity that you choose, without increasing stress. 학습목표 Manage stress and create a stress-resistant lifestyle. Integrate emotional intelligence into your management-development and leadership skills. Control stress generators using the distinction between response and reaction in stressful situations. 일시 5/8/2006 4:00 PM-5:30 PM Level 1 세션 No. M307 강사 Thomas Crum PERSONAL & PROFESSIONAL EFFECTIVENESS

5. 제목 Get Past the Myths About Copyrights and Trademarks 개요 Do you believe any of the following: You can copyright your book title. You can trademark your book title. If you mail a copy of your copyrighted work to yourself, you automatically have protection. You need a lawyer to handle copyright and trademark registrations. It’s OK to use 30- seconds of a movie clip without permission. You’ll never get caught if you steal someone else’s copyright protected work. If you agreed with any of the above, you’re in good company. There are many myths floating around regarding copyrights and trademarks, which can confuse and mislead HR, training, and performance professionals. It is time you got the truth that will help you become more effective and ethical in your work. 학습목표 Separate the truth from the myth. Protect your book titles and program titles. Register your copyrights and trademarks without a lawyer. 일시 5/9/2006 4:00 PM-5:30 PM Level 1 세션 No. TU316 강사 Francine Ward 제목 Mastering Vendor Negotiations 개요 Learning and development professionals have to manage relationships across their organizations and with vendors on a daily basis. A key component of this role is the ability to negotiate effectively. This is especially true in a business climate where budgets are tight and employee development is essential to the company’s success—something that results in pressure to get the most out of every dollar. In this lively, hands-on session you will learn how to negotiate the best deals possible while preserving, if not improving, relationships with your vendors—even when those vendors are being extremely difficult. 학습목표 Learn a concrete set of skills to negotiate the best possible deals with vendors. Develop positive relationships with difficult vendors and support good negotiations. Prepare for and conduct all types of negotiations, including those within your organization. 일시 5/9/2006 1:45 PM-3:00 PM Level 3 세션 No. TU218 강사 Michael Rosenthal, Donny Ebenstein PERSONAL & PROFESSIONAL EFFECTIVENESS

6. 제목 Communicating Up, Down, and Across the Organization: Influencing Stakeholders to Gain Support 개요 In order to succeed in the workplace, you must have the communication skills to inform, persuade, and influence up, down and across the organization. No matter how many ideas you have, if you can’t express them to your stakeholders, you won’t get the support you need. In this session, the speaker offers practical and adaptive strategies for informing and influencing others—no matter where they fit into the organization chart. By the end of this session you will be better able to: use indirect and direct messages to influence what is heard; build commitment and ownership by speaking to the what’s-in-it-for-me effect; assess and enhance your credibility when influencing stakeholders; apply a structured persuasion model to improve your ability to convince others of your point of view; and communicate a clear action plan that attracts stakeholder support. 학습목표 Apply a structured persuasion model to improve your ability to convince others of your point of view. Design messages that target others’ roles and responsibilities. Analyze and use your credibility to present a message to your stakeholders that allows them to understand and support your initiatives. 일시 5/10/2006 8:00 AM-9:15 AM Level 2 세션 No. W113 강사 Susan Mason 제목 Organizational Politics: Positive and Ethical Strategies for Surviving and Thriving 개요 Negative organization politics can sap energy and focus from even the most dedicated professional. It doesn’t have to be that way. In this session, the speakers will explore ways to construct positive and ethical strategies for going beyond surviving to thriving—especially when confronted with the political minefields in many of today’s organizations. Positive organization politics can be a force for good, further the aims of an organization and its members, and bring about productive change. This session will present a number of tools to help you understand and identify the political minefields you need to navigate. The Mindset Shift Continuum identifies the attitude and behavior shift that supports positive political action. The Model of Organizational Politics describes how political behavior occurs within an organization. Key factors include influence, communication/information, relationships/alliances, networks, history, organizational culture, and ethics. The Political Strategy Matrix will help you plan strategies that go beyond survival, help you thrive in the political arena, and help you be a positive influence on your organization’s development and growth. Case studies from global organizations will be presented to demonstrate effective and ineffective strategies for confronting organizational politics. You will leave this session with the knowledge and skills to help you effectively and positively address and avoid the political minefields in your organization. 학습목표 Apply the Mindset Shift Continuum to support positive political action. Map your own political situation to identify a range of effective and positive strategies. Use the Political Strategy Matrix to determine a range of strategies for confronting your political situations positively. 일시 5/9/2006 4:00 PM-5:30 PM Level 1 세션 No. TU317 강사 Ronnie Kurchner-Hawkins, Rima Miller PERSONAL & PROFESSIONAL EFFECTIVENESS

7. 제목 The Creativity and Strategic Thinking Toolkit: Essentials for Maintaining a Competitive Edge 개요 This interactive, thought-provoking session will provide you with proven, practical ways to increase creative and strategic thinking in your organization. Today’s rapid rate of change makes strategic and creative thinking an essential part of organization and people development. You will diagnose your own thinking styles and learn how to apply the Strategic Thinking Process and creativity tools to individual, team, and organizational challenges. Through hands-on activities and global examples you will learn how to stimulate new thinking in your organization and receive tools to maximize creative and strategic thinking. Best practices from leading organizations (U.S. and global) will be highlighted and session activities will provide examples of useful applications that you can use immediately. The speakers will deliver interactive exercises that allow you to discover the impact you can have on your performance. 학습목표 Recognize and identify strategic thinking as it compares to other thinking approaches. Apply the model and techniques to develop creative and strategic thinking in yourself and others. Diagnose preferred thinking styles and the implication of those styles in the context of creativity and strategy 일시 5/10/2006 10:45 AM-12:00 PM Level 1 세션 No. W216 강사 Ann Herrmann-Nehdi 제목 Courageous Leaps: Become a Lion In a World of Sheep 개요 What is the difference between lions and sheep? Lions make their own path; sheep follow the herd. Lions are the icon for courage, sheep for aimlessness. In this session, the speaker will reveal her eight-step method for becoming “You, The Actively Lion-Hearted.” You will receive a handout containing three of her steps and complete two in this session. In Step 1: Recall Your Own Courage, you will name a courageous act in your life that required you to go beyond your everyday behavior. Once you identify it, you will be guided to study that act carefully. As you do, data will emerge. You will discover some compelling things about yourself—most importantly, how you personally prepare to look fear in the face. You will take home Step 3: You Already Have Your Own Formula to complete individually. It will guide you to uncover your personal formula—your own secret sauce—for courageous behavior. Then you will complete part of Step 6: Keep Good Company. This step will show you how to identify who is populating your life right now and their impact on your behavior. Make no mistake, the people in your life—the ones you allow to influence you—have a great impact on how courageous you become and how much you influence change in your world. If you surround yourself with people who live fearfully and small, you likely will do the same. If you choose people who strive to live courageously and big, you probably will, too. This session is your opportunity to emerge as “You, The Actively Lionhearted,” equipped to undertake more and bigger daily acts of courage, at work and at home. You will leave with the tools to identify your personal courage formula and will want to play bigger in the world. Will you take that leap? 학습목표 Assess and increase your courageous behavior to take bigger leaps than you have before. Choose and tackle a situation in your life that you have previously been afraid to address. Develop a support and inspiration base from current and new associates. 일시 5/10/2006 10:45 AM-12:00 PM Level 2 세션 No. W215 강사 Pam Walsh PERSONAL & PROFESSIONAL EFFECTIVENESS

8. 제목 Whale Done! The Power of Positive Relationships 개요 What in the world does the training of killer whales have to do with motivating, developing, and managing people? More than you think! Both whales and humans perform better when you accentuate the positive. See how using the techniques learned from killer whale trainers can create effective, positive relationships professionally and personally. In this session, the speakers will highlight how catching people doing things right and redirecting negative behavior are great tools for increasing productivity, building trust, creating high commitment, retaining the best workers, promoting positive customer relationships, and sustaining your competitive advantage. You'll learn about building trust, redirecting energy, uncovering motivation, and the ABCs of performance management. 학습목표 Build positive relationships using the essential keys presented. Use the skills of praising and redirection. Apply the ABCs of performance management work in your life every day. 일시 5/10/2006 2:15 PM-3:45 PM Level 1 세션 No. W316 강사 Chuck Tompkins, Thad Lacinak, Cathy Huett 제목 Relating Dance to Communication: Lessons from the Argentine Tango 개요 Through the experience of dance, walking, balancing, and passing through the center— basics of the Argentine Tango—you will interpret how we construct communication in everyday conversations. You will examine how vocabulary is used to enhance or shut down meaning and how you position yourself in a particular stance. Using your real situations, you will probe what makes for the rapport between partners in the Argentine Tango and in everyday conversations and how you can increase your range of communication skills. 학습목표 Practice Argentine Tango exercises that relate to communication. Apply lessons learned from the Argentine Tango to your real communication experiences. Use a communicative model to increase your range of conversational skills. 일시 5/10/2006 2:15 PM-3:45 PM Level 1 세션 No. W304 강사 Jewel Ray Chaudhuri PERSONAL & PROFESSIONAL EFFECTIVENESS