1. Strategic Program Management Quick Start Guide Joanne Eckton Joanne@JoanneEckton.com 615-412-9462 @JoanneEckton JoanneEckton.com

2. Strategic Program Management Drives Transformational Change JoanneEckton.com2

3. Business Model JoanneEckton.com

4. Publications Companies I’ve Worked With

5. Is this how you spend your day? JoanneEckton.com5

6. Typical View of Projects Marketing Campaign New Product Launch Supply chain solution Drive online adoption Automate order flow JoanneEckton.com6

7. Crowded Landscape JoanneEckton.com7

8. Result?  Lack of sufficient progress towards strategic objectives  Employee disengagement Do only what they are told Lack of innovation Burnout Low morale  Survivorship rather than leadership  Internal competition JoanneEckton.com8

9. Cross-functional teams all striving for a common goal JoanneEckton.com9

10. Strategic Program Management Collect, select and prioritize the right initiatives. Optimize resource allocation and planning. Drive excellence in project and program management. Manage the overall strategic initiative portfolio. JoanneEckton.com10

11. Top 5 Warning Signs of Failing Strategic Initiatives JoanneEckton.com11 1.Decisions are stalled 2.Insufficient resources allocated 3.Fuzzy or conflicting expectations 4.Lack of clear ownership & direction 5.Missing executive level champion

12. Thinking Strategically 3 Key Questions:  What are we trying to accomplish?  Why are we doing this?  How do we know we’re successful? JoanneEckton.com12 "Ideas without action aren't ideas. They're regrets. ” ~author unknown "Ideas without action aren't ideas. They're regrets. ” ~author unknown

13. Steps for Success Leadership JoanneEckton.com13

14. Leading Organizational Change JoanneEckton.com14 "The speed of the leader determines the speed of the gang." – Mary Kay Ash “The vision of the leader determines the vision of the team.” “The energy of the leader determines the energy of the team.” “The competence & productivity of the leader determines the competence & productivity of the team.”

15. Team Performance JoanneEckton.com15

16. Role of Executive Sponsor JoanneEckton.com16  Advocate the initiative  Share the vision  Energize and guide organizational decision making  Clarify direction to help people understand  Allocate resources to the plan  Build network of influence "Once man understands an idea, he can identify with it, acknowledge it, and make it his own." ~Aristotle "Once man understands an idea, he can identify with it, acknowledge it, and make it his own." ~Aristotle

17. Role of PM JoanneEckton.com17  Be a champion of the change  Share information  Open up lines of communication  Clarify plans  Share leadership

18. Role of PM JoanneEckton.com18  Share learning experiences  Encourage collaboration, new ideas, teamwork  Focus on results  Celebrate success

19. Who Do You Need? JoanneEckton.com19

20. Stakeholders, influencers, game-changers & bottlenecks JoanneEckton.com20  Do they agree on the nature of the problem or opportunity?  Do they agree on the solution design?  Are they willing to make sacrifices and promises?  What benefits does the stakeholder seek?

21. Communicate! JoanneEckton.com21 It takes a network of people who are having conversations across the organization reinforcing the message. It’s impossible for a single leader to drive down the message of change and inspire people at all levels.

22. Move From This…. Marketing Campaign New Product Launch Supply chain solution Drive online adoption Automate order flow JoanneEckton.com22

23. Aligning to a Goal Marketing Campaign New Product Launch Supply chain solution Drive online adoption Automate order flow Increase Company Growth by 15% Goals Objectives Projects Increase Sales by 30% Reduce Cost by 50% JoanneEckton.com23

24. Set Clear Objectives JoanneEckton.com24 Who does what when? Define short-term objectives Reduce complexity Clarify responsibility and accountability Create system of rewards for desired behavior

25. Allocate Resources Increase Sales by 30% Reduce Cost by 50% Opera- tions Program A Program B Continuous Operations Project 1 Project 2 Project 3 Project 1 Project 2 PRJ1 PRJ2 PRJ4 PRJ5 PRJ6 PRJ3 JoanneEckton.com25

26. Measurements of Success Goals/ Objectives Projects Customer Impact Learning & Growth Culture & Morale Financial Cost Quality Time What do I measure? Where do I get the data? JoanneEckton.com26

27. The Success Cycle JoanneEckton.com27 Plan what change or improvement is needed. Implement on a small scale. Measure results against goals. Take corrective action.

28. No great things were ever accomplished by doing things the same way. JoanneEckton.com28 What Will You Do Differently Tomorrow?

29. Connect With Me Joanne Eckton Joanne@JoanneEckton.com 615-412-9462 @JoanneEckton JoanneEckton.com