1. CREATE A VOLUNTEER- ENHANCED OLLI! OSHER NATIONAL CONFERENCE APRIL 13-15, 2011 JUDY MANN, NORTHWESTERN UNIVERSITY ELENA MARCIANO, UNIVERSITY OF THE PACIFIC JUDY WIDEN, NORTHWESTERN UNIVERSITY

2. AGENDA How We Use Volunteers The Challenges From the organization’s perspective From the volunteer’s perspective The Benefits To your OLLI For the volunteer Small Group Exercise - Volunteer Management Best Practices Feedback – Large Group Discussion Wrap-up

3. HOW DO YOU USE VOLUNTEERS AT YOUR OLLI?

4. THE CHALLENGES OF VOLUNTEERS

5. THE CHALLENGES OF VOLUNTEERS - THE ORGANIZATION’S PERSPECTIVE

6. CHALLENGES - THE VOLUNTEER’S PERSPECTIVE

7. THE BENEFITS OF VOLUNTEERS

8. THE BENEFITS TO YOUR OLLI

9. Net Benefits = Benefits – Challenges

10. BRAINSTORM Why do people volunteer?

11. THE BENEFITS FOR THE VOLUNTEER

12. A musician must make music, an artist must paint, a poet must write, if he is to ultimately be at peace with himself. What a man can be, he must be. This need we call self actualization…It refers to man’s desire for self-fulfillment, namely to the tendency for him to become actually in what he is potentially: to become everything one is capable of becoming. Abraham Maslow

13. MASLOW HIERARCHY OF NEEDS PYRAMID

14. http://www.teacherstoolbox.co.uk/maslow.htmlwww.teacherstoolbox.co.uk/maslow.html

15. What volunteer opportunities or environment can we create in order to meet needs for belonging, esteem & self actualization?

16. SMALL GROUP EXERCISE: VOLUNTEER MANAGEMENT BEST PRACTICES Share your successes and challenges with your table Create a list of best practices based on your experiences Each table selects a discussion facilitator & a recorder The recorder will share your table’s best practices with the large group Consider: recruitment efforts, appreciation, management tools, evaluation, procedures & policies etc.

17. FEEDBACK FROM TABLES

18. ACTION PLANNING What one thing will I do as a result of this session?

19. I can no other answer make, but thanks, and thanks. William Shakespeare