1. PRESENTED BY: LORI BAILEY, DIRECTOR OF INFORMATION & INSTRUCTIONAL TECHNOLOGY LAST UPDATED: SPRING 2014 Banner SSB for Faculty Advisers

2. Getting Help  Login to TUPortal  Click on the Question Mark icon at the top of the page http://tuhelp.temple.edu

3. Agenda / Tasks in SSB  Login and Access the Advisor Menu  Lookup a student  Lookup a transcript  Request and review a DARS Degree Audit (UGrad only)  Lookup a RAP code  Lookup Student codes  Issue a Registration Override  Registering a Student

4. Faculty & Advisors Menu This is the MAIN MENU. The first two buttons take you to additional menu pages (Student Information and Advisor Menu)

5. FERPA Reminder Please be reminded that as an employee of Temple University with access to student records that you are bound by FERPA.  You may not release student information other than what is considered directory information. If you have questions about what directory information is, please see Temple University’s policy on the “Confidentiality of Student Records.  You may not acquire student information that you do not need to do your job, nor should you disclose/release information about students that you may have learned while performing your job.

6. Student Information Menu Search for a student and retrieve program and contact information.

7. General Student Information Overview of student’s program and current registration status.

8. A Note About Menus in SSB Navigating between Student Information and Advisor Menu

9. Lists all classes taken at Temple, in transfer, and in-progress Academic History

10. Be sure you check for Holds if a student is having difficulty with registration. View Holds, RAP Codes, Student Codes

11. Student codes inform you of registration eligibility (e.g. clearances/candidacy) and special cohorts (e.g. sports/honors).

12. If a RAP code appears, you can provide that code to the student to allow him/her to self- register. RAP Codes Intro

13. 1.New Undergrad students: issued at orientation 2.Students on Warning or Probation- Advising Unit can give students on Warning the RAP code after meeting with them but will not issue the code to those students on Probation. 3.Athletes and Honors- students with Sports Codes and those with an Honors Cohort code are assigned a code so that they can have Priority Registration. The code is supplied by their departments 4.International Students- RAP code is applied after second week of class so that they can not withdraw without seeing an advisor first 5. Non-degree Graduate students (if registered in current semester). RAP Codes / PINs: Student Groups

14. Why would a student in the College of Education need a RAP code? RAP Codes: Scenario

15. If a RAP code appears, you can provide that code to the student to allow him/her to self- register. RAP Code Lookup

16. 9-Credit Limit for Non-Degree

17. Enter the number of credits the student is approved to take so the student can register themselves Change Max Hours (overload permission)

18. Add/Drop Classes [Student Registration] REASONS NOT TO REGISTER A STUDENT  Not your class [never!]  Holds  Creating financial obligation  Trying to “jump the queue”  Countering other advice REASONS TO REGISTER A STUDENT  Change variable credit course  Enter “permission only” course

19. Add or Drop Classes is on both Faculty/Advisor Menu AND Student Information Menu Drop a Course

20. Use Add or Drop Classes to withdraw from classes (between 3rd and 9th week) (student uses this also). If a WITHDRAWAL is selected, the class can NOT be added back on SSB…must contact Registrar’s office Add or Drop a Course

21. Shows registration and withdrawal for current semesters –does not show drops Registration History

22. “If I register a student for a class and get a ‘Registration Error,’ what happens? “ Registration Error / Override

23. “How did Janey get in my class?!“ The Trouble with Overrides

24. Override remains for this student/course, even if situation changes! IF an Advisor has approval to enter the override, select the appropriate code Registration Override

25. Course level (UG/GR/PR) always defaults to the level of the student’s degree program regardless of the course number. Student’s are billed according to their degree program. If the COURSE LEVEL is changed from Undergraduate to Graduate, it will be recorded in a Graduate Transcript and therefore will be part of the Graduate GPA and Graduate record. Likewise, if the COURSE LEVEL is changed from Graduate to Undergraduate, it will be recorded in the Undergraduate Transcript and be recorded in the Undergraduate GPA and the Undergraduate Record. For the most part this should NOT be changed!! Can enter Audit, Credit/No Credit or change variable credit options but only if the student was REGISTERED ADMINISTRATIVELY. If a student self registered and needs to increase credits (for Independent Study, for example), Advisor will need to drop the course and add it back Administratively and then change the credits. Change Class Options: Intro

26. Course level (UG/GR/PR) always defaults to the level of the student’s degree program regardless of the course number. Student’s are billed according to their degree program. If the COURSE LEVEL is changed from Undergraduate to Graduate, it will be recorded in a Graduate Transcript and therefore will be part of the Graduate GPA and Graduate record. Likewise, if the COURSE LEVEL is changed from Graduate to Undergraduate, it will be recorded in the Undergraduate Transcript and be recorded in the Undergraduate GPA and the Undergraduate Record. For the most part this should NOT be changed!! Can enter Audit, Credit/No Credit or change variable credit options but only if the student was REGISTERED ADMINISTRATIVELY. If a student self registered and needs to increase credits (for Independent Study, for example), Advisor will need to drop the course and add it back Administratively and then change the credits. Change Class Options

27. Reminder: Check the HELP section in TUPortal for user guides, videos, and handouts. Questions?