1. IU SUPPORT AND YOU! FROM YOUR FRIENDLY TECH DEPARTMENT

2. THE NEW IU SUPPORT SITE Where is it? Address: http://iusupport.wikispaces.comhttp://iusupport.wikispaces.com What is it? A site designed to collect troubleshooting information for our teachers and administrators. Ok, but why? As the IU has grown, we have lots of tech info spread out in lots of places. This will centralize that.

3. THE NEW IU SUPPORT SITE Centralized location All tech-related information in one place Customized Data We will ask for data and topics to add to the site so that it will only have information important and relevant to educators.

4. THE NEW IU SUPPORT SITE Technology Tips This section of the new site will have links to external websites with tons of helpful troubleshooting information. There will also be links to sites that contain news on emerging technologies and education-related Web 2.0 sites. In the future, we will be adding daily tips from the IU 13 Technology Department.

5. THE NEW IU SUPPORT SITE Technology FAQs (Frequently Asked Questions) This section is devoted to common questions for IU 13 employees, such as: how to connect to a wireless network at home and work, changing your password and reference guides for desk phones. By having it all in one location, it saves you time and frustration.

6. THE NEW IU SUPPORT SITE The Site Survey Quiz You will notice that there is a link to a short Survey Monkey quiz. This quiz is designed to get your honest, anonymous feedback on the site Please also send us information you want added to the site, or features that would make your visit easier. Remember, this site was designed to grow as needed, don’t be afraid to make wild suggestions!

7. QUIZ TIME! Following this presentation will be a short quiz to see how well you know the IU’s h guidelines Your First Challenge Please visit: http://iusupport.wikispaces.com and find the presentation/quiz!http://iusupport.wikispaces.com Once you have completed the quiz, we will break into six groups to discuss our answers. Each group will answer one question and discuss with the entire room. GOOD LUCK!