2. Unlock The 3 Secrets of Leading and Managing CHANGE when times are tough…

3. CHANGE when times are tough…

4. CHANGE when times are changing…

10. CHANGE Add no more than 4 bullets Here so you Can give your credentials for talking about change

12. CHANGE – why? ?

13. No. of app downloads

20. CHANGE – why?

22. Do you have any choice?

23. Change is…

24. Do you have any choice? Change is… INEVITABLE

25. Do you have any choice? Best learn how to…

26. Do you have any choice? Best learn how to… MANAGE CHANGE SUCCESSFULLY

27. Do you have any choice? Let’s make it personal

28. Unlock The 3 Secrets of Leading and Managing CHANGE when times are tough…

31. popcorn

33. EXERCISE: What 3 or 4 factors most influenced the amount of popcorn consumed?

34. popcorn

35. Sources…

39. RESULTS ACT FEEL THINK

40. RESULTS ACT FEEL THINK

41. 1. Direct the rider… Follow the bright spots Script the critical moves Point to the destination

42. 1. Direct the rider… Follow the bright spots Script the critical moves Point to the destination

43. Vietnam 1990…

46. 1. Direct the rider… Follow the bright spots Script the critical moves Point to the destination

47. Script the critical moves…

48. 1. Direct the rider… Follow the bright spots Script the critical moves Point to the destination

49. Point to the destination…

51. 1. Direct the rider… problems! Navel gazer An analyser A wheel spinner

54. 2. Motivate the elephant… Imagine you work in a large multi-site manufacturing business Your firm uses 454 different kinds of gloves across your sites many examples of an identical pair being bought for £5 and for £17! How do you get across to your directors the need to change your buying processes

55. 2. Motivate the elephant… “…behaviour change happens in highly successful situations mostly by speaking to people’s feelings.”

56. 454 pairs…

57. 2. Motivate the elephant… ANALYSE – THINK – CHANGE

58. 2. Motivate the elephant… ANALYSE – THINK – CHANGE

59. 2. Motivate the elephant… ANALYSE – THINK – CHANGE SEE – FEEL - CHANGE

60. 2. Motivate the elephant… ANALYSE – THINK – CHANGE SEE – FEEL - CHANGE

61. 2. Motivate the elephant… Find the feeling Shrink the change Grow your people

62. 2. Motivate the elephant… Find the feeling Shrink the change Grow your people

63. Shrink the change

65. List all debts Order them from smallest to largest Set up minimum interest payments on all but one Do everything possible to pay off the smallest one ASAP Debt snowball

66. 2. Motivate the elephant… Find the feeling Shrink the change Grow your people

70. 3. Shape the path… Tweak the environment Build habits Rally the heard

71. 3. Shape the path… Tweak the environment Build habits Rally the heard

74. BEWARE… We are creatures of…

75. BEWARE… We are creatures of… HABIT

76. BEWARE… We are creatures of… ENVIRONMENT

77. Tweak the environment…

78. 3. Shape the path… Tweak the environment Build habits Rally the heard

79. 3. Shape the path… “We are what we repeatedly do. Excellence, then, is not an act but a habit.” - Aristotle

80. Build habits…

81. De-humanising?

82. Build habits… Wash hands Clean skin with antiseptic wipe 1500 lives saved and £100m saved De-humanising?

83. 3. Shape the path… Tweak the environment Build habits Rally the heard

84. Rally the herd…

86. Change isn’t an event it’s a PROCESS

87. Build habits…

88. 1. Direct the rider Follow the bright spots Script the critical moves Point to the destination 2. Motivate the elephant Find the feeling Shrink the change Grow your people 3. Shape the path… Tweak the environment Build habits Rally the heard

89. 1. Direct the rider Follow the bright spots Script the critical moves Point to the destination 2. Motivate the elephant Find the feeling Shrink the change Grow your people 3. Shape the path… Tweak the environment Build habits Rally the heard

90. 1. Direct the rider Follow the bright spots Script the critical moves Point to the destination 2. Motivate the elephant Find the feeling Shrink the change Grow your people 3. Shape the path… Tweak the environment Build habits Rally the heard

91. 1. Direct the rider Follow the bright spots Script the critical moves Point to the destination 2. Motivate the elephant Find the feeling Shrink the change Grow your people 3. Shape the path… Tweak the environment Build habits Rally the heard

92. 1. Direct the rider Follow the bright spots Script the critical moves Point to the destination 2. Motivate the elephant Find the feeling Shrink the change Grow your people 3. Shape the path… Tweak the environment Build habits Rally the heard EXERCISE

93. Switch… “When change works, it tends to follow a pattern. The people who change have a clear direction, ample motivation, and a supportive environment.” - Chip & Dan Heath

94. Switch… “...when change works, it’s because the RIDER, the ELEPHANT, and the PATH are all aligned in suport of the switch.” - Chip & Dan Heath

95. Unlock The 3 Secrets of Leading and Managing CHANGE when times are tough…