1. Chapter 9 Group Dynamics and Teams

2. Self Managed Teams Benefits company performance organizational learning and adaptability employee commitment

3. Successful Work Teams Supportive top management Policies that promote teamwork Supportive organizational climate Skilled supervisors and team members

4. Model of Group Development Forming Storming Norming Performing Adjourning

5. Groupthink Members of a highly cohesive group Belief in invulnerability Belief in inherent morality Stereotyping outsiders Fail to explore alternative course of action Mindguard

6. Equilibrium Model

7. Content Process

8. Task Behaviors Initiating Seeking information or opinions Clarifying and elaborating Summarizing Consensus testing Reality testing Orienting

9. Group Maintenance Gatekeeping Encouraging Harmonizing and compromising Using humor

10. Emotional Issues:  causes of self oriented emotional behavior Types of emotional behavior resulting from tension: Tender emotions: supporting, depending, pairing up Tough emotions: anger, hostility, self assertiveness Denial of all emotion: withdrawal, falling back on logic

11. Disabling Anti group behaviors: Clown Ego trip Recognition seeker ???

12. Pure types of reducing tension and expressing emotions Friendly helper orientation: accept tender, deny tough Tough battler: accept tough & deny tender Logical thinker: deny all emotion  reason

13. Success Factors for Teams Clear, engaging direction A real team task Team rewards Basic material resources Authority to manage the work Team goals Strategy norms

14. Trust Reciprocity Social Networks

15. Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member Inner Outer Activity: Task: To be the most effective group To list and prioritize 10 items that make an effective team Inner: 4 minutes rotated to work on task You may only work on problem when acting as the inner circle Switch every 4 minutes with outer circle After two sessions as inner circle, consult with outer

16. Follow-up: Discuss individual/group behavior What kind of group were you? Was the group cohesive How did cohesiveness relate to performance? Groupthink? Group norms? Conflict? Social loafing? Participation

17. Requirements for Monday - Today!! Each group will need: 1 raw egg no egg beaters plz 6 plastic straws 1 yard of scotch tape 1 plastic jar

18. Task: To drop an egg from the chair into the plastic jar without breaking the egg. Guidelines: Evaluate and plan for 10 minutes Materials may be handled Ten minutes for construction One group member will drop the egg while standing on top of a chair. Each team may name their egg (for possible burial purposes)