1. INTRODUCTION COPYRIGHT 2011 PONY CLUB AUSTRALIA TRAVEL SAFETY, SECURITY AND CRISIS MANAGEMENT PLAN

2. I NTRODUCTION Travel Safety, Security and Crisis Management Plans provide; ► Necessary tools to guide decisions ► Proper preparation for safe travel Implementation of these procedures will maximize; ► Pony Club Team member’s personal safety ► Implementation of an emergency response ► An expedient response time Knowledge is Power, the more YOU know and the better your security habits are, the smoother and safer your travel will be. www.businessrisksinternational.com.au

3. O VERALL G OAL OF S ERVICES How is this achieved? 1.Identification of risk areas Creation of procedures to mitigate areas of elevated risk 2. Review and update the PCA Travel Safety, Security and Crisis Management Plan ► PCA will utilize BRI’s professional experience to add an extra level and safety and security to all future travel undertaken ► PCA will utilize training programs BRI and the creation of standard operating procedures (SOPs) to build an environment where challenges can be changed into opportunities www.businessrisksinternational.com.au

4. O VERVIEW Pre-Departure Preparation Documentation Collection Packing Pointers Procedures While Travelling on Tour Personal Safety Considerations Crime Awareness, Avoidance and Prevention Environmental and Health Concerns Crisis Management and Response Crisis Management Team (CMT) Crisis Management Procedure and Response www.businessrisksinternational.com.au

5. B ENEFITS OF T RAVEL S AFETY, S ECURITY AND C RISIS M ANAGEMENT P LAN ► Creates quicker response times during critical situations due to prior consideration and planning for emergencies ► Helps to mitigate travel risks through the identification of security and safety threats ► Reduces Liability ► Protects the Pony Club of Australia’s Local, National and International image and creates peace of mind www.businessrisksinternational.com.au

6. P ONY C LUB A USTRALIA AND R ISK M ANAGEMENT C ONSIDERATIONS www.businessrisksinternational.com.au Identify Assess/ Analyze Mitigate and plan Allocate Monitor and Control Risk Management Process Risk Management Matrix

7. R ESPONSE T IME IS THE K EY COPYRIGHT 2011 7

8. P REPAREDNESS I MPACTS R ESPONSE T IME COPYRIGHT 2011 8  Planning  Mitigation  Communication  Exercises/Drills PREPAREDNES S

9. T RAVEL R ISK M ANAGEMENT COPYRIGHT 2011 9 A well defined process to; identify risks; prepare teams pre-trip; monitor threats; respond to incidents as they arise Proactive Planning Reactive Training Incident Response 24x7 Monitoring Feedback

10. M ULTIDISCIPLINARY P ROCESS COPYRIGHT 2011 10 Pony Club HR/Finance  Policy & procedures  Travel and insuranceprograms  Financial  Team and supportwelfare  Communications SECURITY  Risk assessment  Security assessment  Crisis Management Plans  Security consultancy and advice TEAM MANAGERS  Advisor and knowledge base  Handles travel issues  Provides reporting  Communication  Expenses  Travel Management  Responsible for team ADMINISTRATION  Pre-trip planning  Itinerary  Logistics  Travel Liaison  Financial  Immunizations  Medical

11. T RAVEL R ISK M ANAGEMENT P ROCESS COPYRIGHT 2011 11 Pony Club arranges Travel Real-time monitoring during travel Conduct pre-trip briefings for team and support staff Designated travel agent Itinerary and profile database maintained Appropriate measures as events dictate Risk mitigation and response plans prepared Evaluate itinerary and travel risk information * Decision Point * **

12. S YSTEMATIC A PPROACH – M ATURITY M ODEL COPYRIGHT 2011 12

13. K EY P ROCESS A REAS COPYRIGHT 2011 13 Information Management Risk Assess- ment Policy/Procedures Training Notification Communication Risk Disclosure Risk Mitigation Risk Monitoring Response Overarching and ongoing Management Infrastructure

14. S UMMARY ► Effective Travel Risk Management ► Is multidisciplinary ► Requires training ► Includes intelligence & communication ► Relies on planning to minimise impact ► Is measured and benchmarked COPYRIGHT 2011 14