1. Scott Turnoy, Mid-Columbia Economic Development District Bob Walsh, People for People Christina Cooper, Ridewise Washington State Public Transportation Symposium August 26, 2013 M OBILITY M ANAGEMENT S TRATEGIES FOR TRANSPORTATION COORDINATION IN RURAL AND URBAN AREAS

2. Introduction to Mobility Management What is Mobility Management?  Transportation Coordination  Travel Training  Coalition Building Today’s examples: Gorge TransLink, People for People, and Ridewise.

3. Gorge TransLink Mobility Management Coordinating Transit Needs and Services in the Columbia River Gorge Scott Turnoy Project/Mobility Manager August 26, 2013 WASHINGTON STATE PUBLIC TRANSPORTATION SYMPOSIUM

4.  Gorge TransLink Alliance  Coordinated Public Transportation Initiatives  Transportation Options Outreach  Challenges and Opportunities Mobility Management - Presentation Overview

5. Skamania County Public Transit Mt. Adams Transportation Service (Klickitat County) Columbia Area Transit (Hood River County) The Link Transportation Network (Wasco County) Sherman County Community Transit Human Services Council Port of Hood River Regional Transportation Council SW Area Agency on Aging &Disabilities WSDOT and ODOT GORGE TRANSLINK Your Gateway to Mobility in the Mid-Columbia River Gorge WWW. GORGETRANSLINK. COM

6. Coordinated Public Transportation Initiatives  Develop opportunities for services to connect  Scheduling/Dispatch Software  Transfer opportunities, connections across Hood River Bridge  Coordinated Fare Structure  Gorge TransLink Website and Mobile Site  Regional Outreach:  Gatekeeper Network, Vanpool Study, Agency Presentations

7. StopsWestboundEastbound 201 Federal St, The Dalles 7:30 AM5:10 PM Transfer to/from CAT Bus (224 Wasco Loop, Hood River) 8:00 AM4:35 PM Depart from Gateway MAX station, Portland9:15 AM3:30 PM Depart from Portland Art Museum,9:35 AM2:30 PM 10th & Jefferson (Tri-Met Stop #3049) Leave Oregon Health Sciences (Sam Jackson Park Rd 9:50 AM2:50 PM Tri-Met Stop #5028 under the pedestrian breezeway) Clackamas Town Center (Main entrance west of Barnes 10:30 AM2:00 PM and Noble) Coordinated Public Transportation Initiatives: CAT/The Link Bus Route to Portland

10. Employer/Employee Outreach  Increase awareness of commute options and transportation benefits for employees and the public, and tax benefits for employers  Establish Employee Transportation Coordinator (ETC) at employment sites  Encourage ride-matching with Drive Less Connect and use of public transit Transportation Options Outreach in the Gorge Alcance a los empleadores y empleados Aumentar el conocimiento de las opciones de conmutar y beneficios de transporte para los empleados, y los beneficios fiscales para los empleadores Establecer Coordinador de Empleados de Transporte (ETC) en los sitios de empleo Anime paseo de coincidencia, Drive Menos Conectar y uso del transporte público

12. Free online ride-matching tool Secure connection to fellow commuters and travelers Use for regular commute or one- time trips Find biking partners – increase safety Match bikes/peds with drivers crossing bridge Available in Oregon, Washington, and Idaho Una gratuita herramienta de coincidencia de paseo Conexión segura a los viajeros compañeros Se utiliza para conmutar regular o viajes de una sola vez Encontrar socios en bicicleta - aumentar la seguridad Coincidir bicicletas / peatones con los conductores que cruzan el puente de Hood River Disponible en Oregon, Washington, y Idaho

13. Challenges and Opportunities Challenges Opportunities

14. Gorge TransLink Mobility Manager: Federal via State agencies:  WSDOT Public Transportation Consolidated Grant Program  ODOT Public Transit Division – Federal 5310 Grant Program Other Mobility Management Resources:  National Center on Senior Transportation  Easter Seals  Bus & Bus Facility Grant (Federal)  Veteran Transport & Community Living Grant (Federal) Funding Sources

15. Scott Turnoy Project/Mobility Manager Mid-Columbia Economic Development District Phone: (541) 296-2266 Email: scott@mcedd.org Website: www.mcedd.org Contact and Questions WWW. GORGETRANSLINK. COM

16. Ride Connection Ride Connection has been providing mobility management to the Portland metro area for close to 30 years through an array of urban and rural options: Travel Training Community Based Transportation Grocery Shuttles Cause Based Recruiting ACS and Veterans Program Ride Together Deviated Fixed Route

17. Customers Always Have a Vote Travel Coaching –All new customers have a a conversation with our highly skilled travel coaches who assess for transportation needs, mobility goals and personal preferences –Individuals are matched with transportation options based on their needs, goals and preferences Our overarching goal is the most appropriate, least restrictive mode –Even if it means service is provided by someone else

18. Contact Info Christina Cooper RideWise Outreach Specialist Ride Connection 503.528.1748 ccooper@rideconnection.org www.rideconnection.org

19. 19 Bob Walsh Mobility Coordinator/Travel Trainer Adams, Lincoln and Grant Counties

20. 20 People For People Mission Statement Strengthening the communities we serve by providing resources and opportunities that empower people to lead self-sufficient and enriched lives.

21. 21 1960’s People For People was incorporated in 1965 as a non-profit organization 1980’s In 1982, People For People began senior transportation services in Yakima County with 5 vehicles 1990’s People For People History In 1990, People For People commenced operation of transportation services in Grant, Adams, and Lincoln counties, offering services to seniors and those with special needs 2000’s In 2011, People For People began the Mobility Coordinator/Travel Trainer Program in Adams, Lincoln and Grant counties

22. Community Partner Involvement People For People’s community involvement is an integral part of our business. Below are some of the partnerships we maintain:

23. Mobility Management Goals for Adams, Lincoln & Grant Counties Increase access to health care, education, employment, social services and activities that improve the lives of vulnerable populations and the general public through coordinated transportation efforts Provide individual and group training sessions to seniors, veterans, youths, mobility challenged, and low income individuals Coordinate training with other public transportation providers to familiarize riders and promote an increased utilization with existing transit services Facilitate the coordination of existing transportation services to increase efficiency and promote lower cost transportation solutions t23

24. Steps to Achieve Our Mobility Goals Coordinate transportation services with health & human service providers to support their individual client needs Define gaps in transportation resources, identify appropriate resource solutions Expand and promote existing mobility options based on growing community needs Create presentations to educate and inform community groups on available transportation options and resources in and out of service area Provide group and one-on-one travel training sessions to potential users of all transportation services Maintain marketing/public relation strategies and materials for promoting the use of transportation services 24

25. Mobility Management Outreach Engagements Eastern Washington food banks LPA, PARC and senior forums Chamber of Commerce events Assisted-living facility presentations Senior Center travel training sessions Rural area community events and site visits Medical facilities – within Central and Eastern Washington All transportation providers Individual travel capability assessment for fixed-route transit 25

26. Job Access Reverse Commute (JARC) Promoting mobility support to individuals in need of temporary transportation support for job related needs Setting goals for individuals to become self sufficient in their future transportation needs Travel Support To: – DSHS Locations – Daycare Facilities – WorkSource, SkillSource, Employment Security – Big Bend Community College Work First Program GED Completion Nursing Program completion program, – Community partners/local employers 26

27. Mobility Travel Training Adams, Lincoln & Grant Counties Fixed-Route Transportation Support – Customized route planning – Individualized route experience travel – Planning & route selection – Reading a transit schedule – Calculating time schedules – Using transfer points 27 Para-Transit Transportation Support – Booking and scheduling support – Mobility access concerns – Agency education and awareness – Route feasibility – Public relations and referral

28. Contact Information: Bob Walsh - Mobility Coordinator/Travel Trainer Office - (509) 793-1904 Fax – (509)793-1919 People For People 843 Kittleson Rd Moses Lake, WA 98837 Please visit our Website @ www.pfp.orgwww.pfp.org