1. NC Community College System: CE Policy / Waiver Updates Thursday, September 26 Barbara Boyce, Tracy McPherson and Margaret Roberton

2. Fee Waivers CC13-020 Tuition and Registration Fee Waiver Reference Guide – Version 2.0 CC13-020 Tuition and Registration Fee Waiver Reference Guide – Version 2.0

3. Fee Waiver – Senior Citizens Senior Citizen Fee Waiver – Section 10.6 of Session Law 2013-360 eliminated the waiver of tuition for up to six hours of credit instruction and one course of noncredit instruction per academic semester for senior citizens age 65 or older who are qualified as legal residents of NC that was previously allowed in G.S. 115D-5(b)(11).

4. Fee Waiver - SMAT Clarification that the waiver related to State Medical Assistance Team (SMAT) training found in the EMS Section includes initial and continuing education (CE) training under course code EMS - 4000 and specifies the parameters for CE training.

5. Fee Waiver – CJ Job Titles Update of Appendix C to include the most recent version of the Interpretive Rule that defines job titles of Criminal Justice Officers for the Correction and Juvenile Justice divisions.

6. SBCC Revision CC12-030 Waiver Reference Guide (Basic Skills Plus) – The SBCC revised the Basic Skills Plus Guidelines on 11/15/2012. Waivers associated with a Basic Skills Plus pathway may not exceed 12 semester hours for curriculum courses or 96 hours for continuing education courses, or a single CE course that is longer than 96 hours, without written approval from the System Office.

7. Legislative Changes Registration Fees – June 20, 2013 SBCC set CE registration fees for continuing education occupational extension courses that begin on or after August 15, 2013. Course LengthRegistration Fee 0 – 24 hours$70 25 – 50 hours$125 50+ hours$180

8. Legislative Update GED ® Testing Fee – G.S. 115D-5(s) authorizes the State Board of Community Colleges to establish, retain, and budget fees charged to students taking the General Education Development (GED®) test. Currently the GED® paper-based testing fee is set at $35 per student. This is a one-time fee charged to students who take the battery of GED® tests by paper. – Beginning January 1, 2014 students will be required to take the GED® battery of tests electronically, and the paper-based testing fee will sunset. Students taking the computer- based GED® will register and pay GED® Testing Service directly. Colleges are not authorized to charge students an additional fee for taking the computer-based GED® test.

9. Budget FTE Budget FTE is the number of full-time equivalent students for which a college is budgeted to serve. – Section 10.4 of S.L. 2013-360 changes the method for determining colleges’ budget FTE. – Previously, budget FTE was calculated base on the higher of the prior year’s enrollment or the average of the prior three years. Moving forward, colleges’ budget FTE will be calculated based on the higher of the prior year’s enrollment or the average of the prior two years. In FY 2013-14, this change results in 4,279 fewer FTE being funded system wide

10. Budget FTE Instructional FTE allocations are calculated on a tiered-funding basis. TIERDESIGNATION Tier 1CU BFTE in high cost areas of health care, technical education, lab-based science, and college-level math courses Tier 2a.all other CU BFTE b.all Basic Skills budget FTE c.CE OE BFTE for eligible courses scheduled for 96 hours or more and are mapped to a third-party credential, certification, or industry-designed curriculum Tier 3all other CE OE BFTE

11. Budget Allocation CE Occupational Extension Instruction – Purpose: including instructional salaries, fringe benefits, and other costs, such as supplies, materials, and faculty travel These tier values have been adjusted from FY 2012-13 levels to account for legislative reductions to instructional funds and changes in employer contribution rates for hospitalization insurance and retirement. TIER LEVELBFTE ALLOCATION Tier 2$3,160.79 Tier 3$2,685.38

12. Budget Allocation Per Capita Costs for Budget FTE FY 2013 – 2014 *Note that these values do not include any base or performance- based funding. TIER 2TIER 3 Instruction$3,160.79$2,685.38 Instruction & Academic Support$1,676.00 TOTAL4,836.79$4,361.38

13. Tier 2 Eligible Tier 2 includes FTE in eligible continuing education (OE) courses that are scheduled for 96 hours or more and are mapped to a third-party credential, certification, or industry- designed curriculum

14. System Office Clarification CC13-017 Clarification of Physical Education in Occupational Extension – Physical fitness classes do not meet the SBCC definition for CE OE and therefore should not be offered for budgetary FTE. A public service agency’s training request for physical fitness training does not fit an OE definition. 1D SBCCC 300.3 (2)(a) Occupational Extension courses consist of single courses, each complete in itself, designed for the specific purposes of training an individual for full- or part-time employment, upgrading the skills of persons presently employed, and retraining others for new employment in occupational fields.

15. Audit Procedures 2013-2014 CC13-018 Education Audit Procedures FY 2013- 2014 – Continuing Education Accountability and Credibility Plan Review The plan as approved by the local board will be requested for purposes of applying the college’s student signature policy only, but the plan will not be reviewed for applicable content. CC00-147 and CC10-002 apply here.

16. State Board Code Rewrite Page 16 http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm Title 1Community Colleges Chapter AState Board Governance Chapter BCollege Operations Chapter CPersonnel Chapter DEducation Programs Chapter D: Education Programs Chapter EStudent Tuition and Fees Subchapter 100 General Definitions Chapter FStudent Financial Assistance Subchapter 200Basic Skills Chapter GFull-Time Equivalent (FTE) Subchapter 300 Continuing Education Chapter HFiscal Management Subchapter 400Curriculum Subchapter 500Customized Training Title 2Proprietary Schools Subchapter 600Small Business Centers Chapter AProprietary Schools Subchapter 700General Provisions Title 3Rule-Making Process Chapter ARule-Making Process

17. State Board Code Rewrite Page 17 http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm Chapter D: Education Programs Subchapter 100 General Definitions Subchapter 200 Basic Skills Subchapter 300 Continuing EducationSubchapter 300. Continuing Education Subchapter 400 Curriculum1D SBCCC 300.1Continuing Education Definitions Subchapter 500 Customized Training1D SBCCC 300.2Enrollment/Registration Process Subchapter 600 Small Business Centers1D SBCCC 300.3Program Classification Subchapter 700 General Provisions1D SBCCC 300.94Faculty 1D SBCCC 300.95HRD Program Continuation 1D SBCCC 300.96Continuing Education Program Management 1D SBCCC 300.97Instructional Service Agreements 1D SBCCC 300.98Courses and Standards 1D SBCCC 300.99Education Services for Minors

18. Master Course List Impacts: Program of study process XUIC process (download of courses from SO to local college) New features: XUIC flexibility Adding Tier levels to CRS and XUCO Adding Credential connections to SECT Coming: Ability to report FTE by Tiers Ability to report credential offerings Things to know: “Quiet Period” 10/31/13 – 11/14/13 ….No downloads of new classes Updates: Segment 3C and 4

19. Master Course List New Courses - 2013 Course IDCourse Title Recommended Hours Program Area Tier Desig- nation COS-3206Cosmetology Instructor Training420T75 – Service Occupations3 HIT-3700Electronic Health Records144H30-Health2 DIE-3110Diesel Engines192V40-Automotive3 MNT-3066Apartment Maintenance Technology125 P35-Industrial/ Manufacturing 2 MNT-3065Healthcare Facility Management336F25-Business2 ISC-3600Craft Beer Brewing112 P35 – Industrial Manufacturing 3 HEO-3200Asphalt Roadway Technology36H30 - Construction3 NUR-3218Home Care Nurse Aide100L30-Health2

20. Master Course List Modification- 2013 Course IDCourse TitleCourse DescriptionRMC Program Area Tier Level NUR3242Nurse Aide RefresherCurrent Description: The student is required by N.C. Board of Nursing to be a Level I Nursing Assistant and to list with N.C. Division of Facility Services and N.C. Board of Nursing. The course consists of primarily review and testing to assess student knowledge. Each student must complete course with passing academic and attendance requirements to maintain registry with N.C. Division of Facility Services and N.C. Board of Nursing. Hours and course content dictated by above listed governing bodies. Proposed Description: This course is design to meet the licensing renewal requirements for Nurse Aide I (DHHS-Health Service Regulation) and Nurse Aide II (NC Board of Nursing). The course consists of primarily review and testing to assess student knowledge for the specifically defined competency assessments by their respective governing body. 4048L30-Health3

21. Master Course List Renewal Requirements for Nurse Aide I If a student’s Nurse Aide I listing has expired within the past 24 months: Student must successfully complete the competency evaluation portion of the Nurse Aide I Program if the nurse aide goes for a period of two full years (from either the most recent date tested or the most recent date worked) without meeting the minimum work requirement*. *The individual must work as a nurse aide under RN supervision for pay at least 8 hours within the two-year period of the registry listing. Renewal Requirements for Nurse Aide II If a student’s Nurse Aide II listing has expired within the past 24 months: Student must successfully complete the competency evaluation portion of the Nurse Aide II Program. Student must be listed as a Nurse Aide I with the NC Division of Health Service Regulation – Nurse Aide I Registry with no substantiated findings of abuse, neglect or misappropriation of property. Student must have performed nursing care activities for monetary compensation with the past 24 months for at least 8 hours under the supervision of a RN. Student’s renewal application must be submitted on or before the last day of their birth month. Student must have a NC Nurse Aide II listing number. Student must have a Social Security Number. If a student’s Nurse Aide II listing has expired in excess of 24 months, the student will be required to successfully complete a comprehensive Nurse Aide II program to be eligible for renewal.

22. Master Course List - HRD CURRENT COURSE DESCRIPTION This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is and the content of the instructional materials should focus on the following topics: assessing the individual’s technology literacy, understanding and developing a moderate comfort level of basic computer-use skills, using technology in developing and implementing job search strategies, researching career and occupational information, compiling and developing employment-related documents (resumes, cover letters, applications, and electronic employment portfolios), accessing governmental and educational resources, understanding the impact of social networking on employment, and emphasizing the role of technology in the workplace. NEW COURSE DESCRIPTION This course provides employability skills training for unemployed and underemployed adults. The curriculum framework and the content of the instructional materials will focus on computer use skills as it relates to: developing basic keyboarding, word- processing, and internet awareness, learning technology based job search strategies, applying for employment online, and accessing governmental and educational resources and services. HRD 3005 TECHNOLOGY AWARENESS EFFECTIVE JANUARY 1, 2014

23. Master Course List - HRD CURRENT HOURS & DESCRIPTION 60 hrs recommended72 hrs max This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and addresses one or more of the following topics: career exploration, job seeking and keeping strategies, entry- level skill awareness and development, and training success strategies including note- taking, test-taking strategies, reducing test anxiety, and preparing for certification exams and placement tests. This course may be linked either at the beginning or ending of an occupational course. NEW HOURS & DESCRIPTION 50 hrs recommended60 hrs max This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and includes one or more of the following topics: career exploration, entry-level skills competencies, employability skills and job search strategies. HRD 3004 CAREER READINESS/PATHWAYS EFFECTIVE JANUARY 1, 2014

24. Master Course List - HRD Impact of Change The change in the state record will require that the current course have an end date of 12/31/2013 and that the new course begin effective 1/1/2014. The impact to the local college: College must run XUIC to bring down the new version of HRD 3004 College must build all new local sections of HRD 3004 off of the new record All local sections built off of the existing HRD 3004 course (S record) should end on or before 12/31/2013 – Sections built off of the HRD 3004 (S record) that end after 12/31/2013 may create local issues during changes, billing or grading processes one the end date (12/31/2013) has passed. New courses ending after 12/31/2013 should be built off of the new HRD 3004 course HRD 3004 CAREER READINESS/PATHWAYS

25. NEW PROGRAMS The North Carolina Department of Health and Human Services (NC DHHS) received a federal Personal and Home Care Aide State Training (PHCAST) grant to develop, evaluate and disseminate a uniform core competency-based training program that addresses the workforce challenges and training needs of direct care workers in this state. PHCAST Training Phase I – Introduction to Direct Care Phase II – Direct Care Worker Phase III – Nurse Aide I Phase IV – Home Care Nurse Aide Specialty – NAI professional credentials with DHHS – NAR Course materials: http://www.nccommunitycolleges.edu/Business_and_Industry/ConEd/PHCAST_Class_Materials.htm http://www.nccommunitycolleges.edu/Business_and_Industry/ConEd/PHCAST_Class_Materials.htm Personal and Home Care Aide State Training

26. NEW PROGRAMS Progression Program – Multiple points of assessment, exit and entry

27. Community College Phase IPhase IIPhase III Phase IV Asheville-Buncombe * Central Carolina *** Central Piedmont * Coastal Carolina *** Forsyth Technical * Mitchell *** Roanoke-Chowan ** Sandhills *** Southeastern *** Stanley *** Tri-County *** Wake Technical *** Community College Pilot Sites Includes both pilot years Excludes Halifax CC & Cape Fear CC/Elder House

28. Page 28 HRD Course Offerings – New Opportunity Microsoft IT Academy – Digital Literacy Certificate The goal of Microsoft Digital Literacy is to teach and assess basic computer concepts and skills so that people can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities. Whether you are entirely new to computing or have some experience, this curriculum will help you develop a fundamental understanding of computers. From using the Internet to sending e-mail or creating a résumé, the Digital Literacy Curriculum helps you develop the essential skills you need to begin computing with confidence. NEW PROGRAMS

29. Page 29 Digital Literacy Welcome to the Microsoft Digital Literacy curriculum. The courses help you learn the essential skills to begin computing with confidence, be more productive at home and at work, stay safe online, use technology to complement your lifestyle, and consider careers where you can put your skills to work. Digital Literacy Certificate Test Pass this test to get a personalized certificate showing you have learned the basics of using computers! Basic Course Learn the value of computers in society and how to use a mouse and keyboard. Standard Courses Learn about computer basics, the internet, productivity programs, security, privacy, and digital lifestyles. Advanced Courses Learn about creating an e-mail account and a great resume, searching the Web, and social networking. NEW PROGRAMS HRD – MS Digital Literacy

30. Page 30 NURSE AIDE I and NURSE AIDE II - VLC DHHS – Division of Health Care Personnel Registry Center for Aide Regulation and Education (C.A.R.E) Updated State Approved Nurse Aide I Curriculum available at http://www.ncdhhs.gov/dhsr/hcpr/curriculum/index.html http://www.ncdhhs.gov/dhsr/hcpr/curriculum/index.html Virtual Learning Center curriculum update: 2013 – 2014 cycle PROGRAM UPDATES

31. Page 31 Educational institutions are shifting to meet demands for greater accountability and the capability to demonstrate measurable outcomes. In an effort to lead this culture shift to authenticate rigor, relevancy and results, we intend to revamp the accountability and credibility model for Continuing Education. The Workforce Continuing Education division will develop tools to assist colleges in implementing internal controls to address practical and planning issues around program accountability and credibility. The operational results of this new focus will include increased accountability for stakeholders, established expectations, and demonstrable outcomes as well as the encouragement of the use of leveraged resources. Accountability/Credibility Internal Audit

32. Performance Measures Eight Performance Measures 1.Basic Skills Student Progress* 2.Developmental Student Success Rate in College‐Level English Courses 3.First Year Progression 4.Licensure and Certification Passing Rate 5.GED Diploma Passing Rate* 6.Developmental Student Success Rate in College‐Level Math Courses 7.Curriculum Student Completion 8.College Transfer Performance Adopted S.L. 2012-142

33. Professional Development Continuing Education Professional Development Opportunities – Senior CE Administrator Mentorship Program – Senior CE Administrator Monthly Update – CE Accountability/Credibility Forum – CE – CIS Roundtable

34. Mentorship Opportunity CE Senior Administrator Mentorship Mentoring program to assist senior continuing education administrators in developing the knowledge, skills and networking resources essential to workforce professionals in leadership positions Goals: – Knowledge and Skill Transfer – Networking – Professional Development – Situational Guidance Focus areas: – Leadership – Program Development – Quality Assurance – Communication – Partnerships Initial group identified – first cohort to begin November 2013

35. Senior Leadership Call CE Senior Administration Monthly Call – October 24, 2013 – November 25, 2013 – December No Call – January 23, 2014 – February 27, 2014

36. Accountability Forum Accountability/Credibility Forum (2 – 3:30 PM) Forum is designed to address leading issues, data driven conversations and relevant topics from the field. Audience may focus on different groups but intent will be on program accountability and credibility. – November 7, 2013 – December 5, 2013 – January No Call – February 6, 2014 – March 6, 2014 – April 3, 2014 – May 1, 2014 – June 5, 2014 First Thursday schedule designed to pull information from the previous month’s WDLC, SBCC Board, and Senior CE Call

37. CE – CIS Roundtable The purpose of the CE-CIS roundtable sessions is to discuss any current, upcoming or outstanding issues involving the Colleague CIS system. This may include SO changes/updates, best practices or trending issues relevant to the group. Next session – January 15, 2014

38. Training Opportunities NC Back to Work Regional Meetings – October 1 st : Catawba Valley CC – October 2 nd : Forsyth Tech CC – October 7 th : Nash CC NC Workforce Development Partnership Conference – October 16 – 18, 2013: Greensboro Sheraton Four Seasons HRD Training Academy – December 11 – 13, 2013: Greensboro Marriott Cognitive Behavior Intervention (CBI) Instructor Training (12/10 – 12/13) CRC Boot camp NCCCAEA – LERN Project Management Institute – February 4 – 7, 2014: Raleigh (System Office) CE Senior Leadership Institute – March 24 – 25, 2014: Raleigh Doubletree Brownstone

39. Questions