1. February 9, 2010 2 pm to 3:30 pm Presenter: Mardi Durham Producer: Edward Hirst

2. Welcome to today’s session of ReferenceUSA presented by the State Library of North Carolina. This session will last approximately 90 minutes. You will need speakers or headphones. You will need to open a browser window to Reference USA [NCLIVE]. This is the direct link:

3. Session Handouts at Google Docs ReferenceUSA Presentation: ReferenceUSA Exercises:

4. Welcome to the Elluminate Classroom

6. Agenda Perform Quick Searches to find contact and other basic information Perform Quick Searches to find contact and other basic information Perform Custom Searches to find marketing and career prep information Perform Custom Searches to find marketing and career prep information Develop a clear understanding of the types of information available in the four ReferenceUSA databases Develop a clear understanding of the types of information available in the four ReferenceUSA databases

7. How often do you use ReferenceUSA? A. Often B. Sometimes C. Rarely D. Never

8. What is ReferenceUSA? US Businesses US Businesses Corp Tech Corp Tech US Healthcare US Healthcare US Residential US Residential

9. What can you find in ReferenceUSA? Corporate Headquarters Corporate Headquarters Toll Free Numbers & Websites Toll Free Numbers & Websites Human Resource Officers Human Resource Officers Market Research Market Research Board Certified Medical Specialists Board Certified Medical Specialists Friends & Family Friends & Family

10. Who benefits from ReferenceUSA? Investors and Entrepreneurs Investors and Entrepreneurs Job Seekers Job Seekers Small Business Owners Small Business Owners Students Students Everyone! Everyone!

21. ReferenceUSA direct link:

22. US Businesses Quick Search Quick Search executive Brian Moynihan How many results do you find? Click on Bank of America and look at Company News. What is the date of the most recent article you see?

23. US Businesses Live Demo

24. US Businesses Custom Search Click on the Custom Search tab  Select Business Type -Choose Keyword  Select Geography -Choose Metro Area For Business Type/Keyword key in “restaurants” Select the State and Metro Area of your choice How many results did you find for your Metro Area?

26. Corp Tech Live Demo

27. Corp Tech Custom Search Select Geography — Country of Ownership Select Geography — Country of Ownership Select Ownership — Government Contractor Status Select Ownership — Government Contractor Status Choose the country of your choice and ALL as the Contractor Status Choose the country of your choice and ALL as the Contractor Status Look at one of your results with the name of the Country listed as the address. How many companies are listed under its Corporate Family heading? Look at one of your results with the name of the Country listed as the address. How many companies are listed under its Corporate Family heading?

30. US Healthcare Live Demo

31. US Healthcare Quick Search Search on of your own physicians or dentists Search on of your own physicians or dentists Look at his/her entry to find out what year he/she finished med or dental school Look at his/her entry to find out what year he/she finished med or dental school Give us a green checkmark when you are finished. Give us a green checkmark when you are finished.

33. US Residential Live Demo

34. Agenda Perform Quick Searches to find contact and other basic information Perform Quick Searches to find contact and other basic information Perform Custom Searches to find marketing and career prep information Perform Custom Searches to find marketing and career prep information Develop a clear understanding of the types of information available in the four ReferenceUSA databases Develop a clear understanding of the types of information available in the four ReferenceUSA databases

35. Session Handouts at Google Docs ReferenceUSA Presentation: http://docs.google.com/fileview?id=0B9TBI CEQfZJ7ZDU0MDc5OWItN2JkZC00NmNhL ThmNDctYTc4YjhhZDJhZGQ4&hl=en http://docs.google.com/fileview?id=0B9TBI CEQfZJ7ZDU0MDc5OWItN2JkZC00NmNhL ThmNDctYTc4YjhhZDJhZGQ4&hl=en ReferenceUSA Exercises: http://docs.google.com/fileview?id=0B9TBI CEQfZJ7YmI0MWMyYTQtY2Y2NS00YThlLW I5MWItNDczODM2NjljZTc5&hl=en http://docs.google.com/fileview?id=0B9TBI CEQfZJ7YmI0MWMyYTQtY2Y2NS00YThlLW I5MWItNDczODM2NjljZTc5&hl=en

36. Presenter: Mardi Durham mdurham@iredell.lib.nc.us Producer: Edward Hirst mdurham@iredell.lib.nc.us